Toronto Honda

Worst Dealership I have experienced. Very Poor and Unprofessional Service from an agent, Finance Manager and Senior Manager. They belittle and cancel all your requests. And won’t help yo Very Poor and Unprofessional Service from an agent, Finance Manager and Senior Manager. They belittle and cancel all your requests. And won’t help you save money. Please avoid this dealership. If you want a smooth service. More

I had a very disappointing experience with this Toronto Honda dealership. They initially offered a fair price to buy my car, which seemed promising because I received several phone calls, messages and kept Honda dealership. They initially offered a fair price to buy my car, which seemed promising because I received several phone calls, messages and kept on convincing me to bring the car. However, once I arrived, the story completely changed. After driving a considerable distance based on their assurance, they drastically lowered the offer, citing reasons that were never mentioned in our previous conversations. It felt like a classic bait-and-switch tactic. The whole process was a waste of my time and left me feeling misled and disrespected. Their lack of transparency and honesty is highly unprofessional. I would not recommend dealing with this dealership if you value your time and expect straightforward dealings. Overall, a frustrating and untrustworthy experience. I will not be returning and suggest others look elsewhere for more reliable service. More

Fake Promises made to remote deals. Staff would ask quotes from other dealerships to match it then deny to price match later . Wastes your time and is very disrespectful Staff would ask quotes from other dealerships to match it then deny to price match later . Wastes your time and is very disrespectful More

Best experience I ever had with one of their sales representatives named "MOHIT KAPOOR". He helped me to choose the best car available in my budget and explained the important features to look for in representatives named "MOHIT KAPOOR". He helped me to choose the best car available in my budget and explained the important features to look for in a car. It would never be enough to thank him for his extra efforts to go beyond the service expected. I would highly recommend everyone to choose him especially when you are the first-time buyer. More

They have one of the worst sales manager. He will belittle you to sell his car. Also he is fraud as he added unnecessary accessories to the bill and when I asked to remove that he said I have He will belittle you to sell his car. Also he is fraud as he added unnecessary accessories to the bill and when I asked to remove that he said I have to buy that if I am leasing or financing (other unnecessary things add : key/remote fee of 699).worst experience ever .I got a new car at least 2000 dollars cheaper with winter tires from another dealership. This was the worst experience ever. More

This was the second time we acquired a car from Toronto Honda. We were happy with the first transaction, but not until the second time we transacted with the worst FINANCE MANAGER MIN WANG. I was extremely Honda. We were happy with the first transaction, but not until the second time we transacted with the worst FINANCE MANAGER MIN WANG. I was extremely disappointed with their service. He was unprofessional and misleading. He gave inaccurate information to the clients, and he was a liar. As a customer, we need to know every detail about the unit and all the written agreements. After we complied with all the requirements and made the downpayment and the trouble happened, he's going to say to you directly, "I cannot help you." He has the worst customer service. Please, if you want to get a unit, avoid Toronto Honda, especially MIN WANG.  More

I recently purchased a Honda HRV 2016 from Toronto Honda, and it has been nothing short of a nightmare. I want to highlight the fact that I bought the car "as is," but the dealership's lack of transparency a and it has been nothing short of a nightmare. I want to highlight the fact that I bought the car "as is," but the dealership's lack of transparency and professionalism has left me deeply unsatisfied. First and foremost, the engine had issues from day one. It seems like they did the bare minimum to get the car running before selling it to me. Despite knowing I bought it "as is," I still expected a level of honesty about the condition. I ended up spending a fortune trying to fix the problems that should have been disclosed to me upfront. It's like they intentionally sold me a lemon just to make a quick buck. After a few weeks from my purchase, Toronto Honda's customer service contacted me to inquire about my experience. I disclosed all the car issues, and though they couldn't promise a resolution, they said they would report it to management. Regrettably, there has been no follow-up or interaction since, highlighting a disappointing lack of responsiveness and customer commitment. I expected more from a reputable dealership like Toronto Honda, even when someone purchase a car “as is.” The overall condition of the car was appalling. It's evident that they did a shoddy job with their pre-sale inspections if they even bothered with one. It's disappointing that I had to invest so much money just to bring the car up to a basic standard. While I understand the risks associated with buying a car "as is," I did not expect to be taken advantage of by a dealership that claims to be reputable. I strongly advise anyone considering purchasing a car from Toronto Honda to think twice. My experience has been nothing short of a disaster, and I wouldn't wish this upon anyone. Save yourself the headache and go elsewhere for a reliable and honest car-buying experience. Toronto Honda has lost a customer for life. More

I initially brought my vehicle to Toronto Honda for service, due to some issues I was experiencing. Despite having recently replaced the spark plugs and coil on September 20, 2023.the service adviser r service, due to some issues I was experiencing. Despite having recently replaced the spark plugs and coil on September 20, 2023.the service adviser recommended replacing them again, I reluctantly agreed, hoping it would resolve the issue. However, the same problems recurred just a few days later on October 5, 2023, rendering my car undriveable. I brought the car back, and this time, the team suggested replacing the fuel injectors and adjusting the valves. Again, I agreed to these repairs in hopes of a resolution. Unfortunately, even after spending a total of $2,590.46, my car continues to experience the same issues, making it unsafe and unreliable for use. This situation has not only caused me significant stress but also poses a safety risk.I am extremely dissatisfied with the quality of service received and the failure to diagnose and fix the ongoing issues with my vehicle. I approached to discuss my concerns regarding the ongoing issues with my vehicle. Instead of addressing my concerns, I was asked about my origin, and when I provided that information, I felt ignored. I understand that communication during such situations can be challenging, but I believe that customer concerns should be given due attention and addressed appropriately. I am reaching out to express my disappointment with the handling of my request. i strongly advice new peoples to Canada like me, don't go. More

Best experience we ever had with one of their sales representatives named "MOHIT". He helped us to choose the best car available and he guided us in all ways possible. It would never be enough to thank representatives named "MOHIT". He helped us to choose the best car available and he guided us in all ways possible. It would never be enough to thank him for his extra efforts to go beyond the service expected. I would highly recommend everyone to choose him especially when you are the first-time buyer. More

We purchased a used 2015 Honda Fit from this dealership. Roger de Leon was the salesperson we dealt with and he was very nice. However, the issues we identified after purchasing the car and had serviced, wi Roger de Leon was the salesperson we dealt with and he was very nice. However, the issues we identified after purchasing the car and had serviced, within the 30 day warranty period were not fixed. Major probable with the air conditioning were identified and given a quick fix that immediately broke and required an $1100 fix, the dash mechanicals were just superglued in instead of being properly fixed and they dismissed other identified issues that another respectable mechanic has since had to fix for us. This is all because we didn't purchase their exorbitant extra services. The service we got other than from Roger was hurried and dismissive. I wouldn't recommend this dealer or shop to anyone. More