Toronto Honda

Worst experience in 45 years of buying or leasing. Unscrupulous business tact’s from sales manager and 2 different finance managers. After reviewing the agreement 2 option packages wee inserted. Aft Unscrupulous business tact’s from sales manager and 2 different finance managers. After reviewing the agreement 2 option packages wee inserted. After much discussion I was told I had to take them because they gave me such a high trade value the shortfall they claimed had to be made up. Such a ridiculous statement. It was finally agreed to remove both. My mistake was not reviewing the final agreement and in it was one option package ready inserted. The fiancé manager, Tammy Sodhi said it was too late. My account executive was in shock as he was part of the agreed discussion. I have advised Honda Canada and awaiting their response. I advises all this in my circle of influence To stay clear of Toronto Honda and deal elsewhere such as Oshawa Whitby Honda or Midtown Honda. More

I have been with Toronto Honda for 14 yrs no problems until now. Let me say that I know very well how dealerships work. I made sure I was clear on the deal. They told me 2 to 3 weeks to get cars.We lease until now. Let me say that I know very well how dealerships work. I made sure I was clear on the deal. They told me 2 to 3 weeks to get cars.We lease two cars every time. I was going to buy out cars but they gave me a deal to lease again. The cars I lease always have low klm so they want them bad. I went in we made a deal and part of the deal was that they would give us 700.00 ea to help with insurance increase. Let me say that in the process of waiting for the cars and at every contact I mentioned the 700 dollar checks the answer was yes no problem.Two days before we picked up cars I made sure that we were still on the same page with the arranged deal, I was assured by sales person that we were.We arrived to pickup cars sales manager came to me and said sorry but we have to restructure contract because things change but reassured me ghe deal would remain the same. We did all paper work and I asked sales person weres the checks , hr said no woories we will mail them.I said ok and left. 2 days I received an envelope from Toronto honda looked inside there was only ond check. I messaged dealership to ask why other check was not there. Was told that the the Gm manager Adrew Andreis said that he never agreed to two checks just one. Fuming I went to dealer ship and had a meeting with Andrew Andreis GM totally lied to my face and said he would have never agreed to that deal. I said call the sales guy in and ask him, he said no need too. I was shocked that he scammed me like this. I trusted because every other time was smooth. So now I will make it mh bussiness to make sure this doesn't happen to others. Make sure you get everything in your deal in writing and signed by General manager if they don't walk out. My sales guy was an honest guy and wrote me a text that yes the deal was for two checks and was in writing. If u have been scammed by Toronto honda contact Omvic.ca the governing body for new and used car dealerships .Scammers. GM Andrew Andreis Sales manager Tj don't know last name.These two are the biggest scammers at Toronto Honda. Omvic Canada for any issues with this dirty dealership or any other. More

I recently purchased a vehicle from Toronto Honda, and while the initial sales experience was smooth, the issues I encountered afterward have left me extremely upset. The biggest concerns revolved arou while the initial sales experience was smooth, the issues I encountered afterward have left me extremely upset. The biggest concerns revolved around a lack of transparency during the financing process, unexpected charges for a theft protection package I had explicitly declined, and a significant mileage discrepancy on the vehicle after purchase. Furthermore, the condition of the car—scratched key fobs and a deep scratch on the rim—did not meet the quality I expected from such a significant investment. I’m writing this review to ensure future customers are aware of the need to carefully inspect their paperwork and vehicle, even in high-pressure or less-than-ideal conditions (e.g., dimly lit areas). That to really consider who deserves your investment. While the staff was polite and responsive, I feel that more care should be taken to ensure transparency and to deliver vehicles in the condition promised. I'm left hoping management has appetite and willingness to address the situation. I hope Toronto Honda takes this feedback seriously to improve their processes and ensure better experiences for future customers. More

Danforth Honda is a HORRIBLE place to visit. very RUDE SALES person, the Guatimalan Guy is horrible and less professional, unable to handle customers, he is weak in communication, does not know very RUDE SALES person, the Guatimalan Guy is horrible and less professional, unable to handle customers, he is weak in communication, does not know the product he is selling. More

I had a great experience with Hassan, who was patient and really gave me space to figure out what I wanted. I didn't feel rushed or pushed, just gently guided. In the end I got the right car and I will conti really gave me space to figure out what I wanted. I didn't feel rushed or pushed, just gently guided. In the end I got the right car and I will continue to deal with the dealership for service. More

I DO NOT RECOMMEND TORONTO HONDA AS YOUR DEALERSHIP. This was the second car that my family had purchased from Toronto Honda. We were satisfied with the first one, but the second one *due to new managem This was the second car that my family had purchased from Toronto Honda. We were satisfied with the first one, but the second one *due to new management we had an incredibly unprofessional experience*. Staff were RUDE and unprofessional, and had us wait over 2 hours for car pick up when we had an appointment. ONE OF THE WORST EXPERIENCES EVER. The car itself has been nothing but a lemon for us - windshield wipers broke within a month of purchase, air conditioning not working, battery dies... just a few to mention. More

Worst Dealership I have experienced. Very Poor and Unprofessional Service from an agent, Finance Manager and Senior Manager. They belittle and cancel all your requests. And won’t help yo Very Poor and Unprofessional Service from an agent, Finance Manager and Senior Manager. They belittle and cancel all your requests. And won’t help you save money. Please avoid this dealership. If you want a smooth service. More

I had a very disappointing experience with this Toronto Honda dealership. They initially offered a fair price to buy my car, which seemed promising because I received several phone calls, messages and kept Honda dealership. They initially offered a fair price to buy my car, which seemed promising because I received several phone calls, messages and kept on convincing me to bring the car. However, once I arrived, the story completely changed. After driving a considerable distance based on their assurance, they drastically lowered the offer, citing reasons that were never mentioned in our previous conversations. It felt like a classic bait-and-switch tactic. The whole process was a waste of my time and left me feeling misled and disrespected. Their lack of transparency and honesty is highly unprofessional. I would not recommend dealing with this dealership if you value your time and expect straightforward dealings. Overall, a frustrating and untrustworthy experience. I will not be returning and suggest others look elsewhere for more reliable service. More

Fake Promises made to remote deals. Staff would ask quotes from other dealerships to match it then deny to price match later . Wastes your time and is very disrespectful Staff would ask quotes from other dealerships to match it then deny to price match later . Wastes your time and is very disrespectful More

Best experience I ever had with one of their sales representatives named "MOHIT KAPOOR". He helped me to choose the best car available in my budget and explained the important features to look for in representatives named "MOHIT KAPOOR". He helped me to choose the best car available in my budget and explained the important features to look for in a car. It would never be enough to thank him for his extra efforts to go beyond the service expected. I would highly recommend everyone to choose him especially when you are the first-time buyer. More