Tony Graham Toyota
Ottawa, ON
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270 Reviews of Tony Graham Toyota
I have been a RAV4 girl for over 10 years. ..all have been from Tony Graham Toyota. My salesman Mahdi who also sold me my last RAV4, is awesome!!!! Friendly and informative!!! ..all have been from Tony Graham Toyota. My salesman Mahdi who also sold me my last RAV4, is awesome!!!! Friendly and informative!!! More
Yesterday, I visted Tony Graham Toyota service department. I couldn't be more satisfied with the level of service. Sam, the service manager made sure that the repairs and customer service is unpar department. I couldn't be more satisfied with the level of service. Sam, the service manager made sure that the repairs and customer service is unparalleled and because of this level of customer satisfaction, I highly recommend this dealership and their service department. A 5 stars rating is the minimum I could give them , in all catagories. Thank you Tony Graham for employing people like Sam and making sure the right man is in the right place. More
been a customer for many yearsrecent experience was been a customer for many years recent experience was horrible customer service and service in general has been unacceptable had a lot of screw ups been a customer for many years recent experience was horrible customer service and service in general has been unacceptable had a lot of screw ups and unnecessary trips to the dealership I am switching all my future services to barrhaven toyota where I was treated as a valued customer not just another number walking through the door after so many years of being a loyal customer and buying several vehicles there I am very disappointed and surprised at the treatment I got at merivale location would not recommend dealing with them More
I bought a 2021 Toyota Highlander Hybrid from Tony Graham Toyota in Nepean. The buying experience was a pleasure from start to finish. I dealt with Ali Said. Ali is an excellent listener and looked after my Toyota in Nepean. The buying experience was a pleasure from start to finish. I dealt with Ali Said. Ali is an excellent listener and looked after my needs in a highly professional manner. I felt no pressure to buy the vehicle and each time Ali left me in his office to consult with his sales manager, he returned in 10 minutes. I signed the purchase agreement 2-1/2 hours after arriving at the dealership. I am delighted with the way I was treated at Tony Graham Toyota and I will happily recommend this dealership to anyone looking to buy a vehicle. Lars Eif More
My fiancé and I just bought a used RAV4 from Jessica and we had a great experience with her! She went above and beyond for us. She was very friendly and really worked with us. Even after having some issues, we had a great experience with her! She went above and beyond for us. She was very friendly and really worked with us. Even after having some issues, we texted her and she came to our rescue right away. We cannot say enough good things about her! More
I have been with the Tony Graham dealership for 17years. That is how long I kept my 2003 Toyota Camry. A great service department kept it going. It was a very emotional experience having to let go of my Cam That is how long I kept my 2003 Toyota Camry. A great service department kept it going. It was a very emotional experience having to let go of my Camry after so many years. Luckily I had a great salesman Rick Hyman. He was very patient and we test drove many cars until we found the right fit for me. I now love my new silver 2021 Corolla SE. It is actually fun to drive. Rick presented me with a bouquet of flowers, what a lovely gesture. Now I get to stay with a great dealership. Rick made the buying experience a pleasant one. Many Thanks !! More
I had an fantastic experience at Tony Graham recently, and two employees in particular truly went above and beyond, Slavie and Sam. I came in to address a rim issue and both employees could not have been and two employees in particular truly went above and beyond, Slavie and Sam. I came in to address a rim issue and both employees could not have been nicer or more professional. Not only that, but when they noticed my license plate was peeling they were very helpful in this regard as well offering to take off the plates, helped my locate the nearest Service Ontario and provide me information and its hours of operation and whether they take people in person, and they stated once the plates were changed to come back and they would be more than happy to put the plates on for me. And while I did not have to outlay anything today, they were still helpful and gave me ample time with a very pleasant demeanor both times I came in today. Wonderful experience. More
I had the worse experience with this car dealership recently. The only reason I will stay with them for one more season because I already paid for tire storage. When I came to change tires they were ch recently. The only reason I will stay with them for one more season because I already paid for tire storage. When I came to change tires they were checking on the car and intentionally locked wiper on the back window and told me it was broken, even though it was working just a 20 min before. They offered the check it out for about 70$ and then depends on the fix will estimate the cost of the repair, could be even motor change on the wiper mechanism. I agree but was suspicious about this whole thing, so on the way home called and cancel the check on this issue. Then went to another mechanic and he just put the wiper back (with no charge at all) and said it was locked, now it's working since without any issues. More