Tony Graham Toyota

Tony Graham used to offer great customer service I will not be going back for my next Toyota. Pay careful attention to your contract. Check and make sure all features purchased are included before yo I will not be going back for my next Toyota. Pay careful attention to your contract. Check and make sure all features purchased are included before you drive away. On a 2017 Tacoma I paid extra for undercoating. I checked the first time I had it in my shop to grease it. No undercoating. On my 2013 Tacoma I was sold heated seats and satellite radio. Little did the salesman know the heated seats were not offered in extended cab only double cab models. The satellite radio? Was never added. The salesman was too busy to show me the truck on delivery, just handed me the keys and walked away. More

Great service, great vehicle. Very friendly and knowledgeable staff. Transparent buying process with no hidden surprises. Purchase and pick up was seamless. Dealership is well la Very friendly and knowledgeable staff. Transparent buying process with no hidden surprises. Purchase and pick up was seamless. Dealership is well laid out and is being renovated nicely! More

Friendly personnel, very professional, honnest I had a mechanical problem with my new highlander. It was during holidays personnel was very efficient and professional to provide an alternative tran I had a mechanical problem with my new highlander. It was during holidays personnel was very efficient and professional to provide an alternative transport method to get back home. The rental cars were very rare because of holidays Curtis drove me to airport on his lunch time to pick up my rental. Sam Guelli took in charge the car to find out what is the problem. The process it self was a long to receive the piece from toyota the staff was friendly and honnest. After the fix the car runs smoother than before.. More

2018 Toyota Corolla SE purchase Was looking for a car for two weeks and ended up with visiting last showroom and I.E. Tony Graham. Met Nicole Nixon, She is a very organized person. T Was looking for a car for two weeks and ended up with visiting last showroom and I.E. Tony Graham. Met Nicole Nixon, She is a very organized person. The experience throughout the #BigPuchase was smooth and satisfactory. More

2018 Toyota Camry purchase Was well received, got a great deal on my car. Knowledgeable staff, would definitely recommend. I got more than I expected when I picked up my car and Was well received, got a great deal on my car. Knowledgeable staff, would definitely recommend. I got more than I expected when I picked up my car and I am very happy. More

booking a service appointment Attempting to make an appointment for a windshield repair/replacement I waited on the phone for over 30 minutes (I gave up at 32 minutes.) and was pas Attempting to make an appointment for a windshield repair/replacement I waited on the phone for over 30 minutes (I gave up at 32 minutes.) and was passed between least four representatives. I may try again later or try a different dealership. More

Great service from the sales department Toyota makes it easy to purchase, and do business with. I dealt with the sale professional Rick Hyman and on both occasion, he was professional, very Toyota makes it easy to purchase, and do business with. I dealt with the sale professional Rick Hyman and on both occasion, he was professional, very easy to feel comfortable with, and doing business. Rick makes our experience at Toyota so easy, and friendly, and I will certainly do business with you again, if the need arise. Thank you Rick, and Toyota for making our experience at Toyota recommendable. More

Great vehicles, great service Test drove three models and bought a Rav 4. We have been loyal Tony Graham customers for many years. The reliability of Toyota and the great after sal Test drove three models and bought a Rav 4. We have been loyal Tony Graham customers for many years. The reliability of Toyota and the great after sales service provided by Tony Graham are the two main reasons for us returning whenever we need a new vehicle. For this sale we dealt with Tan and Jay and they were both highly professional, extremely helpful and knowledgeable, and provided us with honest answers to all our questions. Tan explained the differences between the various models in clear and understandable language so we were very comfortable with our choice once we made a decision. We went back several times to test drive different vehicles, ask questions and get information. Tan always greeted us by name and took the time to deal with us, even when he was very busy. Jay helped us choose a financing package that suited our needs. He listened to us and explained the various warranty products and how they worked but he didn't try to oversell any of them. We feel we got a great deal, working with great people on a great vehicle from a great business. More

Reliable, well known, met our expectations Our recent experience at Tony Graham was pretty effortless as much as purchasing a car can be. We weren’t pushed in any direction, got immediate servi Our recent experience at Tony Graham was pretty effortless as much as purchasing a car can be. We weren’t pushed in any direction, got immediate service and test drive, financing, etc. To improve, don’t offer me an upgrade at $599, then drop it to $499, then to $350 when I keep saying no. That’s just manipulative and annoying. Either give your customers the lowest price off the hop or don’t bother. Our concerns were addressed by Hong all the way through. We felt confident in the company having purchased there in the past. I wouldn’t hesitate to recommend this dealership to a friend. More

Bought a new car I was told specifics about the car I wanted, questions were answered well and got a good test drive, No push from salesrep, in fact he helped me to s I was told specifics about the car I wanted, questions were answered well and got a good test drive, No push from salesrep, in fact he helped me to save money!. Financial Services Manager also didn't push me to buy additional services I didn't want. Sales rep and Financial Services Manager helped every step of the way. Great More