Thornhill Hyundai
Thornhill, ON
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439 Reviews of Thornhill Hyundai
Arad Mehrpour was amazing! I had a couple of concerns with my Kona and he made sure everything was taken care of. Everything was dealt with in a very professional way. It wa I had a couple of concerns with my Kona and he made sure everything was taken care of. Everything was dealt with in a very professional way. It was a pleasure dealing with him :) More
Saler woman Farashteh malekah she sold hyundai ionic 6 to me 129000 price which 2 times expensive she said you should wait 3 years when i buy i didn’t know she sold me expensive price which is anormal pric me 129000 price which 2 times expensive she said you should wait 3 years when i buy i didn’t know she sold me expensive price which is anormal price because i trusted her i didn’t check another dillership before buying car from her.every time she use same technique to sell you used car or to earn money she say you should way if you see dear buyer she say you shoud wait check another dillership.and same technique use who is mevlud telli . More
Age discrimination! First person, I asked a question dismissed me second service representative. Just decided to give me an answer out of the blue, and didn’t know the First person, I asked a question dismissed me second service representative. Just decided to give me an answer out of the blue, and didn’t know the answer found that out later after spending money. On something I didn’t need. Just because Im a baby boomer does not give you the right to ignore me or dismiss me ! Younger generations rely on links and apps, and are far too lazy to even look into it for someone, So just decided to give me an answer just for the sake of giving me an answer, knowing for while it was wrong More
Treated as inconsequential by MO of the service department. James the manager of sd offered a free brake bulb but main issue not addressed. Now my car is off warranty and I will take my car elsewh department. James the manager of sd offered a free brake bulb but main issue not addressed. Now my car is off warranty and I will take my car elsewhere. Mo even in mid sentence got distracted from our conversation by another customer and totally ignored me and all this done while I waited over 4 hours for tire change and oil and lube. More
The service agent was thorough and patient! He explained the issues and provided recommendations to suit my situation. I feel the cost of service has increased during these hard times, and do w He explained the issues and provided recommendations to suit my situation. I feel the cost of service has increased during these hard times, and do wish they would provide more incentives in terms of loyalty to the customers. More
This dealer is horrible, just look at all the reviews, if you are inexperienced at buying cars you WILL GET SCAMMED!!! I Dealt with Jay Li for a new car, Jay was the definition of a sleazy used car salesman, you are inexperienced at buying cars you WILL GET SCAMMED!!! I Dealt with Jay Li for a new car, Jay was the definition of a sleazy used car salesman, trying to peddle extras I didn't want, then he tries to tell me Ceramic coating comes from the factory and I have to buy it, then tries to convince me that the car I had ordered would take 2 more years to come even though I'm 500 in the queue in May (this means my car will get here soon). Ended up canceling the deal on an Ioniq 5 Ultimate I waited 20 months for. Left a horrible taste in my month dealing with this guy. On top of that they wouldn't give me a refund and forced me to come back again to get it. 4 hours of my time wasted. Also posted my experience on the Hyundai Canada Facebook group. More
I bought a Hyundai Elantra Hybrid from them last month. Recently, car dealers have been raising car prices with some cunning tricks. Everyone knows this by now. This dealer also raised the price of the car Recently, car dealers have been raising car prices with some cunning tricks. Everyone knows this by now. This dealer also raised the price of the car a lot with a lot of additions. I saw this, but I bought it anyway because I needed a car. Everything is normal so far, but they wrote 799 dollars for window films that you can have made for 150 dollars outside, so I accepted this. They told me that the car would be ready in 3 days. They said it had to be prepared. For 1,595 dollars, they wrote ceramic coating, but when I bought the vehicle, the traces of the adhesives that were glued when the vehicle was sent from the factory were still standing. So the ceramic coating was a lie. They also charged 325 TL for wheel protection and hydrogen. But 3 km after I bought the vehicle, I received a tire warning because one tire was 41, one was 36 and the other two were 28. So this was also a lie. Finally, when I bought the car, there were no interior mats. I told this to the sales representative. Yes, you are right, they are not there now, but they will come next week and I will deliver them to you immediately when they arrive. A week passed and I sent a message, but they didn't even reply. As a result, if you are going to buy a vehicle and you are going to buy it from this dealership, you may encounter these. For this reason, I recommend you to prefer other places. What this dealer does is at the level of deception. I am really surprised how you charge for the operations you have not done as if they have been done. More
Thornhill Hyundai is one of the most professional dealerships my team and myself have ever dealt with. They deliver the highest quality of service with an outstanding level of customer service. Wilso dealerships my team and myself have ever dealt with. They deliver the highest quality of service with an outstanding level of customer service. Wilson was extremely attentive to detail and kept me updated throughout the whole process. They have modernized the way the automotive service industry takes care of their clientele with real time updates and constant status progression on your vehicle. Even f you aren't close to them I recommend coming here for your next service. You will not be disappointed coming to Thornhill Hyundai. You will be relieved you chose to come here and end up staying a client for life. Make sure to ask for Wilson as he's amazing to deal with and exemplifies true professionalism in an industry where it can be sometimes forgotten. Thank you Thornhill Hyundai for an amazing experience! More
CUSTOMERS SEEVICE POOR Car 2yrs old Car stopped on 401 Had to be towed to dealership. Cost 285 dollars . Starter needed replacement took 6 days Communication on progress not done. HD to contact manage Had to be towed to dealership. Cost 285 dollars . Starter needed replacement took 6 days Communication on progress not done. HD to contact manager finally. Other review with same issue.. More