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The Lakehead Motors Ltd.
Thunder Bay, ON
741 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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741 Reviews of The Lakehead Motors Ltd.
July 03, 2015
Spectacular Service for a couple of nobodies We were traveling through Thunder Bay on June 24. Our Leisure Unity travel van had a burned out headlight that needed replacement. We spotted a Merced We were traveling through Thunder Bay on June 24. Our Leisure Unity travel van had a burned out headlight that needed replacement. We spotted a Mercedes Dealership and pulled in. Turns out it was an arm of Lakehead Motors so they, after making sure Lakehead had the part, sent us there to get a replacement. We were told to wait and they would fit us in so we started cooking up some bacon for breakfast and settling in for an expected long wait. Bacon didn't have time to get cooked. Barely had enough time to begin searching for where we were going to camp that night before out the van came all fixed up. Special thanks to friendly Jim Friedl and everyone at Lakehead Motors More
by The Road Warriors
Employees Worked With
Jim Friedl
July 02, 2015
Excellence Plus I have not purchased a new vehicle in over 40 years and my brother recommended the Grand Cherokee. My purchase was handled professionally and courteo I have not purchased a new vehicle in over 40 years and my brother recommended the Grand Cherokee. My purchase was handled professionally and courteously by all the staff involved at the dealership.I am thrilled with my car and with the service I received throughout the process. Lakehead Motors rocks!!! More
by jeepedup
Employees Worked With
Bryan Sullivan, Ryan Yamashita, Doug Boardman
July 01, 2015
Great customer service As always have great service. The guys at the service counter are always upbeat and helpful. Nick Figliomeni who sold me my truck always comes up to As always have great service. The guys at the service counter are always upbeat and helpful. Nick Figliomeni who sold me my truck always comes up to me and asks how the truck is and if there is anything he can do for me. Sherry Whitehurst is always helpful as well Never had a problem with this Dealer. Walking into the showroom someone always acknowledges you with a simple hello or how are you doing. Steve Miller More
by steve2821
Employees Worked With
Cherie Papa, Nick Figliomeni, Dave Land, Paul Marshall, Jim Friedl, Grant Wilkie
June 30, 2015
Fantastic customer service experience Paul Marshall provided a world-class service : he perfectly understood the challenge I had to go through with my vehicle. He put himself in my shoes a Paul Marshall provided a world-class service : he perfectly understood the challenge I had to go through with my vehicle. He put himself in my shoes and worked closely with Derek to find an effective solution for my best interest. And it worked out so well ! They are very professional and treat their customer with a lot of respect. I wish they could provide some training to some of the dealers in the neighborhood. I strongly recommend to service your Dodge at Lakeheadmotors. I feel very comfortable to go there. They have a very efficient shuttle service and Wendy is always on time, driving you safe and she has a great sense of customer service. I am very happy to have bought my Dodge Journey at Lakeheadmotors : TJ Godick, Cherie Papa and Paul Rose did a wonderful job, selling a great car with good conditions. I can clearly state that Lakeheadmotors is the best dealer in town and performance kia, bandanai and ford have a lot to learn from them. Great job Paul and Derek ! Keep it up ! More
by Journey12
Employees Worked With
Paul Marshall - Derek Darson
June 26, 2015
Amazing service and excellent new truck selection Traded in the old ram for a new one. Anna Seabrook from Lakehead motors was amazing to talk to and deal with. Thank you so much for awesome service. Traded in the old ram for a new one. Anna Seabrook from Lakehead motors was amazing to talk to and deal with. Thank you so much for awesome service. More
by brianleblanc
Employees Worked With
Anna Seabrook, Bryan Sullivan
June 22, 2015
Overall Great Transaction I had to retire and replace my old 1999 Jeep Cherokee Sport and I am very satisfied with the overall transaction and purchase of my 2014 Jeep Wrang I had to retire and replace my old 1999 Jeep Cherokee Sport and I am very satisfied with the overall transaction and purchase of my 2014 Jeep Wrangler Sahara at Lakehead Motors Ltd. Thanks Chris, Doug and Cherie for a job well done! More
by jeepcreature
Employees Worked With
Cherie Papa, Doug Boardman, Chris Gledhill
June 19, 2015
Great Car Buying Experien ce Recently purchased a vehicle from Chris Gledhill of Lakehead Motors. I don't usually bother doing these rating surveys, but I found the service so go Recently purchased a vehicle from Chris Gledhill of Lakehead Motors. I don't usually bother doing these rating surveys, but I found the service so good that I thought I would take the time to do it. Chris was very helpful and his knowledge of the vehicles he sells made the buying experience all the more enjoyable. We got exactly what we needed and at the very good price. Everything went very smoothly right from our first meeting with Chris up to the financing paperwork with Erin. Chris made sure that the few little scratches we noticed on our used vehicle were buffed out and our vehicle now looks like a brand new car. Great experience for us. More
by customer
Employees Worked With
Doug Boardman, Chris Gledhill
June 19, 2015
Great Service! First Car! Awesome Team! Great Service! Huge Thanks to Justin! and Blair, Doug, Cherie, and Dave from Service. This Team has helped me through this fi First Car! Awesome Team! Great Service! Huge Thanks to Justin! and Blair, Doug, Cherie, and Dave from Service. This Team has helped me through this first time experience and made it non-intimidating! Super Welcoming, Friendly and Helpful Staff! They helped me find a great car for the price range I had, km I wanted, and even the colour! Anything I had a question on... they greatly answered, and still do! Service was a simple process, asked for help and got it! Great Customer Service! (DOUBLE THUMBS UP!) More
by SP2015
Employees Worked With
Blair O'Connor, Cherie Papa, Doug Boardman, Dave Land, Justin Melanson
June 16, 2015
Extremely helpful Very knowledgeable about product being sold and gave good practical advice on what benefits I would gain by buying one vehicle over another. Overall i Very knowledgeable about product being sold and gave good practical advice on what benefits I would gain by buying one vehicle over another. Overall it was a good buying experience. More
by me50
Employees Worked With
Nick Figliomeni
June 13, 2015
Excellent! I had the best service at lakehead, I bought my first car there and wouldn't go anywhere else. Everybody there knows their stuff about vehicles as wel I had the best service at lakehead, I bought my first car there and wouldn't go anywhere else. Everybody there knows their stuff about vehicles as well keeping their customer service top notch. I would absaloutly recommend anybody to go here for any vehicle needs. You can count on me going back there for sure! Before buying I went to a few other dealerships and nobody talked to me unless I approached them. I'll be going back to see Chris in the future. He made it super easy and the whole process went really smoothly! I'm very impressed with everyone there and made me feel at home and not just another customer. Can't say enough good things about Chris and all the people at lake head motors. More
by Mattbonn123
Employees Worked With
Bryan Sullivan, Doug Boardman, Chris Gledhill
