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The Lakehead Motors Ltd.
Thunder Bay, ON
741 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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741 Reviews of The Lakehead Motors Ltd.
July 28, 2015
Purchase of Jeep Wrangler Sport Unlimited Emailed back and forth for several weeks as I live 4hrs away from the dealership. Very attentive sales person. Quick to respond every time even afte Emailed back and forth for several weeks as I live 4hrs away from the dealership. Very attentive sales person. Quick to respond every time even after hours. She was totally prepared for me when I made the trip to Thunder Bay, met me at the door. Was prepared for me to make the purchase right away. More
by Dryden, Roxanne
Employees Worked With
Michelle Difelice, Rocco Cristoforo, Doug Boardman
July 28, 2015
Happy In the Driver's Seat. I couldn't be more pleased with the service I got from Ryan. He paid keen attention to everything I wanted. He called me when he said he was going t I couldn't be more pleased with the service I got from Ryan. He paid keen attention to everything I wanted. He called me when he said he was going to. Without being pushy he kept me informed of every incoming vehicle that he thought I would like. He was extremely patient with me. I looked for several months before I had it narrowed down to what I finally purchased. I was also test driving vehicles with several other local dealerships. Not once did he make me feel like I was wasting his time. Ryan is well mannered, very professional & just an all around nice guy. It was my pleasure to get to know him. Lakehead Motors is very lucky to have you on their team. More
by Linda W
Employees Worked With
Ryan Yamashita
July 24, 2015
Other then the salesman Dealing with Nick Figliomeni was the best part of buying my new truck. He made sure everything I wanted and the things I did not want were in the tru Dealing with Nick Figliomeni was the best part of buying my new truck. He made sure everything I wanted and the things I did not want were in the truck. He is very easy to deal with. The last 3 trucks I have bought from Lakehead and he by far is the best salesmen I have ever dealt with including other dealers! As far as dealing with Bryan Sullivan from the finance department it changed my overall experience buying a new truck. I felt I was in the gong show! This soured everything Nick did to make it great. Dealing with other finance people on purchasing new trucks from Lakehead was very smooth. Not to get into the details be warned dealing with him!!!!! If it was not for him I would have given 5 stars. More
by ext
Employees Worked With
Bryan Sullivan, Nick Figliomeni, Rocco Cristoforo
July 23, 2015
greatdealership dougboardman made it possible toget the truck i wanted .chirsgledhill was extremely helpful with regards to the truck. cherie papa expland every thing dougboardman made it possible toget the truck i wanted .chirsgledhill was extremely helpful with regards to the truck. cherie papa expland every thing about finace got me a great intrince rate thanks More
by b2j3
Employees Worked With
Cherie Papa, Doug Boardman, Chris Gledhill
July 23, 2015
Great People, great vechiles, great experience! I have dealt with this dealership since 1995. Our purchase this time was quick easy and non-stressful. Nick in sales was very pleasant professional an I have dealt with this dealership since 1995. Our purchase this time was quick easy and non-stressful. Nick in sales was very pleasant professional and kind. I highly recommend him as a sales associate. Erin in financing is lovely and efficient. Caring for our past purchases, Grant in the service dept, always works for our better good! Honestly this dealership cares about it's customers for the long run . We have established a trust and my loyalty. More
by JAGAH
Employees Worked With
Nick Figliomeni, Grant Wilkie
July 21, 2015
Patient Salesperson Always wanting to buy a Jeep - I debated over a 'new' 2014 Wrangler Unlimited off the lot - but in the end wound up ordering a 2015 Wrangler Unlimited Always wanting to buy a Jeep - I debated over a 'new' 2014 Wrangler Unlimited off the lot - but in the end wound up ordering a 2015 Wrangler Unlimited from the factory. Although sometimes distracted by other customers/calls due to being busy - Brendan Dillon was a very helpful, patient and efficient salesperson with EXCEPTIONAL communication skills. He even answered emails about my order while he was on vacation. Cheri Papa, who handles the financial end of things, was always friendly and personable, I found it best to list everything I wanted in a vehicle and give my target payment price to cut through too much back and forth. Ask for Brendan to get someone easy and sensible to deal with. All in all, so far a good experience. More
by CountryJeep
Employees Worked With
Cherie Papa
July 17, 2015
Great Dealership Great dealership and people, I give them 5 stars. Rocky helped me find the perfect Jeep Sahara for me, and I would recommend Lakehead Motors to all my Great dealership and people, I give them 5 stars. Rocky helped me find the perfect Jeep Sahara for me, and I would recommend Lakehead Motors to all my family and friends. More
by JoeBeer
July 10, 2015
really great dealership chris gledhill and bryan sullivan were outstanding and did everything to make sure i was able to drive away in a 2011 jeep compass..i was very pleased chris gledhill and bryan sullivan were outstanding and did everything to make sure i was able to drive away in a 2011 jeep compass..i was very pleased with the service at lakehead motors More
by compassguy
Employees Worked With
Bryan Sullivan, Chris Gledhill
July 06, 2015
Was A great experience 5 Stars for Lake Head Motors and to Chris thanks Chris for helping me find a vehicle for me and my family. I would recommend to family. 5 Stars for Lake Head Motors and to Chris thanks Chris for helping me find a vehicle for me and my family. I would recommend to family. More
by chels21
Employees Worked With
Doug Boardman, Chris Gledhill
July 05, 2015
Awesome service Exceptional service, sales people went above and beyond expectations to find the vehicle I was looking for. They even reopened the parts department a Exceptional service, sales people went above and beyond expectations to find the vehicle I was looking for. They even reopened the parts department after hours so I could get the parts I needed to continue my weekend plans. Great dealership and people. A+++ More
by ABonazzo
Employees Worked With
Cherie Papa, Ryan Yamashita, Doug Boardman
