The Lakehead Motors Ltd.
Thunder Bay, ON
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740 Reviews of The Lakehead Motors Ltd.
My experience was perfect. I went in looking to trade in my truck for a brand new one, and I was not disappointed. Every associate was very friendly and helpful and got me into I went in looking to trade in my truck for a brand new one, and I was not disappointed. Every associate was very friendly and helpful and got me into the perfect truck with a lower finance rate! They made me a deal I couldn't refuse and helped me with every step along the way, ensuring I got every feature I wanted! I highly recommend lakehead motors. Thank you Anna Seabrook and everyone else you took part in the deal! More
Excellent Help I had a lot of criteria that I was looking for in a vehicle. I came in seeking advice, under a tight timeline and Lakehead Motors Team delivered. They I had a lot of criteria that I was looking for in a vehicle. I came in seeking advice, under a tight timeline and Lakehead Motors Team delivered. They made the process very comfortable and personable. They took the time to understand the things I needed in a new vehicle and then made the effort to make sure that my new vehicle fit those needs and more. They were very patient and very accommodating. More
good purchacing service sales persons were very helpful and accommodated with my busy schedule. Their was one minor issue with the truck, They did not try to hide it In fact sales persons were very helpful and accommodated with my busy schedule. Their was one minor issue with the truck, They did not try to hide it In fact they pointed it out and are having the scuffed bumper plastic replaced. so far so good, I have no complaints and loving the hemi. More
Purchase of new used vehicle We went in just looking around and then decided to purchase a Jeep, Rick helped us out right away, great to deal with. All the others we dealt with, f We went in just looking around and then decided to purchase a Jeep, Rick helped us out right away, great to deal with. All the others we dealt with, friendly and helpful as well. We would definitely deal with this dealership in the future. More
Greg from lakehead motors was wonderful to do business with! I will never recommend icar to anyone based on the way they treated me, I had a cheque down for a jeep and they were test driving that jeep to other c I will never recommend icar to anyone based on the way they treated me, I had a cheque down for a jeep and they were test driving that jeep to other customers and when I backed out they wanted me to pay for the paint touch up and installation of the rust module when they said they were throwing it into the deal! I spoke to the manager over the phone and he just argued with me which made me even more upset and angry! I ran out of the office crying so upset when I ran into Greg from Lakehead motors who I was looking at another jeep with. He got me set up with a jeep I was completely happy with. I felt like he really cared about my experience and was sympathetic with me and consoled me at my lowest when all I wanted was to buy a jeep and be excited about it. He was wonderful to be around and made me feel at ease after everything that went on! I have to say Greg is one of the most caring wonderful salesperson I've ever come across! He's amazing and I will recommend anyone to go and see him to have the same amazing experience that I've had the pleasure of having with him. Also the manager Doug was also very helpful and sympathetic with my situation and for that I'm truly greatful for! The funny part is that once the manager at icar knew I was looking to purchase a different jeep from lakehead he changed his tune pretty quick and called me back and said we could work something out! I never called him back based on the poor customer service he gave me! I have never been so frustrated and angry at anyone ever! To be honest they should completely get rid of everyone at icar they need more people like Greg and Doug they were the best and I will always recommend anyone to go see them! I went into lakehead to see Greg not to long ago about detailing again and we had a great conversation we caught up about life and he's always so inviting and I love going to visit him! He's very down to earth and easy to talk to! I thank you so much Greg for helping me get the jeep I've always wanted and making me so happy! More
New vehicle purchase. I recently purchased a 2016 Dodge Ram. This was my first Dodge vehicle purchase, and my first time dealing with Lakehead Motors. I have been a GMC Sie I recently purchased a 2016 Dodge Ram. This was my first Dodge vehicle purchase, and my first time dealing with Lakehead Motors. I have been a GMC Sierra owner for the past 20 years, Trading my vehicle every 3-4 years. When I walk into the GMC dealership, I feel like I am just another body, and once I've bought the vehicle, any issues with it are not there concern. I was pleasantly surprised at the service I got from Lakehead Motors. All the staff, from the salesman we dealt with, the finance staff, the service staff, (whom explained service/maintenance for the new vehicle); were very professional, awesome sense of humor, and very helpful. I was given a thorough tour of the all the features on the new vehicle, and left the dealership, feeling like "I mattered". I would definatly recommend this dealership. More
right vehicle, right time Greg found the vehicle I needed, gave me the time I needed to work the deal at my end, then did the job he needed to do at his end. Good job without t Greg found the vehicle I needed, gave me the time I needed to work the deal at my end, then did the job he needed to do at his end. Good job without the pressure that some in sales tend to apply. More
New purchase 2016 Longhorn We would just like to extend my thanks to Nick Figliomeni and Jolene Dosen for making the purchase of our new 2016 Longhorn a relatively painless expe We would just like to extend my thanks to Nick Figliomeni and Jolene Dosen for making the purchase of our new 2016 Longhorn a relatively painless experience. I'm confident that I purchased a quality product and that any concerns that may arise will be looked after promptly. Thanks, Rick and Janet Krueger More
Excellent Service We received excellent service. We let them know what we were looking for and what are budget was and they delivered. I would definitely recommend them We received excellent service. We let them know what we were looking for and what are budget was and they delivered. I would definitely recommend them and also purchase from them in the future. More
Great experience. I would recommend this dealership to anyone. Sales team to the service department are all excellent. Product knowledge was great, no question was left I would recommend this dealership to anyone. Sales team to the service department are all excellent. Product knowledge was great, no question was left unanswered. More