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The Lakehead Motors Ltd.

Thunder Bay, ON

4.0
750 Reviews

951 Memorial Ave

Thunder Bay, ON

P7B 6T9

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750 Reviews of The Lakehead Motors Ltd.

August 15, 2016

Made sense Stopped in at Lakehead Motors August 2/2016 to see what i could do on a trade (2012 ram). Within minutes Paul (management) set me up with Nick F. (Sal More

by Mjstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie Papa, Nick Figliomeni, Paul Rose
Sep 02, 2016 -

The Lakehead Motors Ltd. responded

Thank you so much for your kind review, I am so happy that you are enjoying your new truck. I look forward to seeing you in the near future. It was a blast sitting here with you during the whole process and I wish you all the best!

August 13, 2016

Dedication I just purchased another new vehicle from Lakehead Motors Thunder Bay, [3rd new one]. the staff there were extremely helpful and understanding to my w More

by new2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Caputo, Taki Vlotaros
Aug 16, 2016 -

The Lakehead Motors Ltd. responded

Thanks Patrick. Anytime your in the area stop by and say hi. Thanks again. Taki

August 11, 2016

Amazingly friendly Service with Smiles & Giggles😊 We had the best service at Lake head motors!Thank you so much to Allie Budner, she was very professional, she allowed us to look at many second hand v More

by Addysen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Boardman, Jolene Dosen, Allie Budner
Aug 26, 2016 -

The Lakehead Motors Ltd. responded

Thank you for the kind words. It was a wonderful experience to help you with your purchase and I hope your son had the best birthday surprise! Please don’t hesitate to call with any questions or concerns. I look forward to dealing with you again in the future. Allie

August 10, 2016

Charger Just shopping around a couple of weeks ago, stopped in to see if any Chargers were on site. No such luck, but there were two on there way someplace, l More

by Jim44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Caputo, Taki Vlotaros
Aug 16, 2016 -

The Lakehead Motors Ltd. responded

Thanks for the great review, it was a pleasure working with you! Taki

August 09, 2016

Treated like a valued customer My entire experience was superb! Michelle & the rest of the sales team went well beyond to make me feel like a truly valued, repeat customer. More

by Cherry bomb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Moro, Cherie Papa, Michelle Difelice, Paul Rose, Doug Boardman
Aug 09, 2016 -

The Lakehead Motors Ltd. responded

Dear "CherryBomb", Thank you first and foremost for your business and the kind words. I am always more than happy to help out our customers and make sure that any concerns are addressed and taken care of. It was a pleasure dealing with you! Once again Thank you so much for your business and I look forward to dealing with you in the future. Michelle Thanks again "CherryBomb" (LOL) for the continued business....we always enjoy your company and look forward to earning your business for years to come! Rebecca

August 09, 2016

Grand Caravan Trade In Wanted to trade my Caravan for a Journey. They had no seven passenger models available. I opted for a new caravan. Although I am happy with the veh More

by NormTanya
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie Papa, Rick Reid
Aug 11, 2016 -

The Lakehead Motors Ltd. responded

Good Morning I would like to first apologize for the frustration that you experienced during the delivery of your new vehicle. We strive to ensure that the purchase experience is positive from start to finish. It is unfortunate that this process was not a total positive experience for you. I would like to extend a complimentary first oil change courtesy of Lakehead Motors and once again extend my apologies that this occurred. On a positive note I am pleased to hear that you are happy with your purchased vehicle. Lakehead Motors values loyal customers such as yourself. If you have any further questions or concerns please do not hesitate to contact me personally Regards Rocco Cristoforo General Sales Manager Lakehead Motors rcristoforo@lakehadmotors.com 807-345-6581 EXT 131

Feb 01, 2017 -

NormTanya responded

thank you Rocco. We just received the phone call that our Caravan is scheduled for its first oil change this coming Monday, February 6th. See you then Norm Baker 252 2850

August 08, 2016

Great people to deal with took little bit longer than expected but defiantly worth the wait ! Very excited about my new dodge RAM hemi :) thank you very much Taki More

by Brittni-Westphal1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie Papa, Taki Vlotaros
August 05, 2016

Purchase of 2016 RAM Sport Had great service from Nick, Doug and Cherie on the purchase of my new 2016 Dodge. Nick has been great with my new truck and dealing with existing is More

by DaveReginato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Moro, Cherie Papa, Nick Figliomeni, Rocco Cristoforo, Doug Boardman
August 05, 2016

Great customer service Nick was knowledgeable, very friendly and funny, personable, not pushy, and seemed to genuinely care that we were happy with the vehicle. Taki was ve More

by RalphAndTam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Figliomeni, Taki Vlotaros
August 03, 2016

Purchase of 2016 Dodge Ram Lakehead Motors had exactly the truck we were looking for. They were very knowledgeable and explained many different options.. They worked with us to More

by Brian61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Paul Rose, Taki Vlotaros
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