The Lakehead Motors Ltd.

Horrible sales manager. Talked aggressively, and would not allow me to speak. Everything I said he just contradicted. Then he blatantly lied and refused to admit anything he Talked aggressively, and would not allow me to speak. Everything I said he just contradicted. Then he blatantly lied and refused to admit anything he said. When I confronted him in this he said he didn’t feel comfortable having the conversation with me. I have never been treated worse especially considering it was a Jeep recall issue. Certainly willing to take your money for the sale but as far as customer service this place is probably one of the worst. So if that is important to you go somewhere else. More

The sales team is fine, until you have to bring in your brand new vehicle you’ll find out real quick how awful the service dept. is. Save yourself the frustration and exhaustion and don’t buy here. I wish brand new vehicle you’ll find out real quick how awful the service dept. is. Save yourself the frustration and exhaustion and don’t buy here. I wish I knew how terrible this dealer was before buying.. no longer have to deal with them, sold the piece of xxxx. More

Good and professional service. Ali Abdulati of the service department took charge of me with very good care of my vehicle. Service was excellent done on April 30th,, 2024. Ali Abdulati of the service department took charge of me with very good care of my vehicle. Service was excellent done on April 30th,, 2024. More

My recent encounter with Lakehead Motors' service department was disappointing and concerning. Despite not purchasing from them, their predatory practices were evident. They demanded an immediate $40 department was disappointing and concerning. Despite not purchasing from them, their predatory practices were evident. They demanded an immediate $400 oil change for a recently certified car, exploiting customers' lack of automotive knowledge. This blatant attempt at extracting unjustifiable charges highlights their disregard for fairness and integrity. Avoid Lakehead Motors' service department; their deceptive tactics prioritize profit over customer trust. More

Lakehead motor has amazing Service! I have been dealing with for years now and there always helpful and knowledgeable! I have been dealing with for years now and there always helpful and knowledgeable! More

I had the pleasure of buying a 2018 Nissan Rogue and fortunately for me I had Jordan Larmand greet me and helped me secure my purchase. Greg helped us figure out a reasonable payment plan and made it al fortunately for me I had Jordan Larmand greet me and helped me secure my purchase. Greg helped us figure out a reasonable payment plan and made it all possible! Thank you so much for all your help and Tom and I couldn’t be more pleased More

Absolute worst service you could ever get from a dealership. Have bought 2 new vehicles from them now and if you need service before any mechanical issues afterwards you better have lots of time and dealership. Have bought 2 new vehicles from them now and if you need service before any mechanical issues afterwards you better have lots of time and patience. Even when you schedule an appointment to have something changed they will keep your vehicle all day then tell you we don’t have the part we need to complete the work. Have had them order the parts twice now before hand had the vehicle scheduled to go in when parts are in stock then tell me after a 10 hour day they don’t have the parts. Thanks for wasting my time. More

Sales department is great! Anna is top of her class. Finance dept is also great. After sales service is a bunch of xxxxxxx. I felt like a big inconvenience to the service dept Anna is top of her class. Finance dept is also great. After sales service is a bunch of xxxxxxx. I felt like a big inconvenience to the service dept even tho I've prepaid for maintenance. service hours are 7:30 am or what ever time they decide to open the door. More

I've had very few if any positive transactions with this dealership. They don't seem to care whether you're satisfied or not. I've written several letters to both the vice president AND the OWNER and never dealership. They don't seem to care whether you're satisfied or not. I've written several letters to both the vice president AND the OWNER and never once, NEVER, did I receive a response. They even charged me once for a job they COULDN'T complete due to their own incompetence. My advice regarding this dealership is STAY THE xxxx AWAY. More

My advice to anyone thinking of buying a car from this outfit: STAY THE xxxx AWAY. They don't care if you're satisfied or angry or anything else. They don't or won't follow up on your response to anythin outfit: STAY THE xxxx AWAY. They don't care if you're satisfied or angry or anything else. They don't or won't follow up on your response to anything they do, including charging you for a job they couldn't complete because of their own incompetence. Make phone calls, write letters, it makes no difference. Anything you say will fall on deaf ears. How they are able to stay in business is totally beyond me. More