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Terry Ortynsky Royal Ford

Yorkton, SK

4.4
209 Reviews

81 Dracup Avenue

Yorkton, SK

S3N 3P9

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209 Reviews of Terry Ortynsky Royal Ford

December 15, 2022

Excellent, friendly and fast service. It was a positive experience. I waited for my Truck service and I wish they still had customer coffee bar. More

by john
Recommend Dealer
Yes
Employees Worked With
Dennis Becker
Dec 18, 2022 -

Terry Ortynsky Royal Ford responded

John, your satisfaction is our top priority. Thank you for your positive review about your recent experience with us! Thank you as well for letting us know about your wish to have the coffee back. We hope you continue choosing Royal Ford Yorkton for all your vehicle needs! Take care!

November 21, 2022

I went for a tire change as soon as my ordered tires arrived. It was a busy day but they were able to squeeze me in. Shout out To Royal Ford Service staffs for making it possible. Great job👍🏼👍🏼 More

by rdimapilis
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Nov 25, 2022 -

Terry Ortynsky Royal Ford responded

Rdimapilis, thank you for your positive review! We are happy to pass along your comments to the Service team here at Terry Ortynsky's Royal Ford! We hope to be of service again! Have yourself a wonderful day!

November 05, 2022

I made an appointment for an oil change at the Honda dealership next door but through some screw up I wasn’t on there schedule. They were able to arrange the oil change at this dealership where ther peo More

by rutherfordfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Nov 10, 2022 -

Terry Ortynsky Royal Ford responded

Rutherfordfam, your positive review means a lot to us and we’re happy we could help you! We hope to be of service again! Have yourself a wonderful day!

October 27, 2022

Royal is not the problem here. Ford Corp is who needs to hear our experience. Because it's their fault as to what we have to say. Considering never owning another Ford product afte More

by Hryhoriw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Campbell, Bruce Thomsen
Nov 03, 2022 -

Terry Ortynsky Royal Ford responded

Thank you for your honest feedback. We are sorry to hear about the unfortunate incident. We will forward this to Ford Canada. If there's anything else that we can help you with, please let us know. Thank you and we hope to see you here again at Royal Ford Yorkton!

Nov 03, 2022 -

Hryhoriw responded

Like I said earlier and told the people at Royal. It has nothing to do with Royal Fords service. They did a great job with what they had to do. Other than a few set backs. One for example is installing one of the new turbo units and having it fail on the test drive. Faulty parts from the factory. Quality control seems to be out the window there. The other would be some of the cost incurred to the customer on this job. Perhaps I am just out of touch with the way repair work is dealt with these days. But saying that I have quite an extensive knowledge of vehicle repairs. Anyhow like I said Royal wasn't the issue here. Just the whole project leaves a very very bad taste towards Ford products. Thank you for listening.

October 21, 2022

I needed a lot of work done to my vehicle. The staff at Royal Ford were awesome, always kept me well informed as to what was being done. They managed well to get me on my way back to Manitoba More

by debbyadillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen, Bruce Thomsen
Oct 24, 2022 -

Terry Ortynsky Royal Ford responded

It is great to read such wonderful comments about your recent experience with us, Debbyadillman! Thank you so much for your positive feedback. Our team here at Royal Ford Yorkton strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great weekend!

October 12, 2022

The 'We Make It Easy' slogan is true. Very friendly and knowledgeable, accommodating Sales Consultants. More

by janetmelnychuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Nicholson and Sanho Verghese, Jay De Perio
Oct 16, 2022 -

Terry Ortynsky Royal Ford responded

Thank you for taking the time to leave us your response in regards to our Staff's outstanding customer service, Janetmelnychuk! We are happy to hear that we made things easy for you. Here at Royal Ford Yorkton, we value our customers, and we look forward to seeing you on your next visit. Many thanks!

October 04, 2022

Bought a new King Ranch. Sanjo was my salesman did an awesome job showing me all the features and made the purchase easy. More

by Murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjo, Terry Ortynsky, Ken Semeniuk, Dennis Becker, Dwayne Takatch, Bruce Thomsen, Lovell Lago
Oct 10, 2022 -

Terry Ortynsky Royal Ford responded

Congratulations on your new King Ranch and thank you for writing this fantastic review and giving our dealership such a high star rating! We are glad to know that your vehicle purchase experience was an easy one. If there is anything else we can do to assist you, please let us know! Safe travels, Murray!

September 24, 2022

The rudest receptionist I have ever encountered, she should not be in customer service. Their service department is full of shifty employees. When I was there the other day they made a mistake on my More

by Robbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle, Cody, Brian in auto body)
Sep 28, 2022 -

Terry Ortynsky Royal Ford responded

Robbie, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (306) 782-2261 and look for our General Manager, Dwayne Takatch at your earliest convenience. We value your business and understand we can always improve so we hope to speak with you soon.

September 15, 2022

nothing to say good or bad. don't appreciate can't leave review without 15 word minimum. service visit did not make my FordPass service history. More

by masseyts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Sep 20, 2022 -

Terry Ortynsky Royal Ford responded

Hi Masseyts. Thank you for your honest review. We would appreciate the chance to learn more about your particular situation to learn from your feedback and continue to improve for all of our clients. You can call 306-782-2261 and look for our General Manager, Dwayne Takatch. We hope to speak with you soon.

September 12, 2022

Great service and prompt shuttle. Always provides a detailed report on the vehicle. Great sales staff and service dept. More

by Greg Litvanyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Ortynsky, John Cymbalisty, Dwayne Takatch, Clinton D'Souza, Bruce Thomsen
Sep 16, 2022 -

Terry Ortynsky Royal Ford responded

Hi Greg Litvanyi, we are very happy to have provided you with great service. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

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