Terrace Ford Lincoln

Brutal! Nice people but overwhelmed and/or incompetent! 2020 F150 probably 40 phone calls and a dozen visits! Oh, and I’m being nice on this review and I rar Nice people but overwhelmed and/or incompetent! 2020 F150 probably 40 phone calls and a dozen visits! Oh, and I’m being nice on this review and I rarely complain! Try elsewhere! Update: My 2020 F150 Lariat is about to get its 3rd transmission in six months. No words to express my feelings. So disappointed! More

Rude, arrogant, unprofessional, unethical and disrespectful to customers best describes this dealership That is how they operate and they don’t care disrespectful to customers best describes this dealership That is how they operate and they don’t care More

Called before we went to see a car advertised on their website. When we got their they started making excuses about a mistake online, the car was actually $5,000 more. Made no effort to negotiate a reas website. When we got their they started making excuses about a mistake online, the car was actually $5,000 more. Made no effort to negotiate a reasonable deal. Then they wanted even more money if we paid cash. Very shady place. Will NEVER try to buy from them again and will tell our friends to stay clear. It doesn’t have to be this way when buying a used car. One week later we bought a great Ford at an out of town Chrysler dealership. They couldn’t have been nicer and threw in lots of extras. Galt Chrysler was great! More

Underhanded, slimy sales tactics. Insisted that I had to take their “E-Tron package” of bundled dealer add-ons and tacked an additional 5% on the advertised price. One. That pa Insisted that I had to take their “E-Tron package” of bundled dealer add-ons and tacked an additional 5% on the advertised price. One. That package does not exist and consumers are not required to purchase any dealer add-ons. Two. Dealers must sell for the advertised price. Do not deal with these guys. If you encounter this tactic report it to OMVIC and Ford Canada like I did. More

They are the best of the world! I’m a Chinese, every time I went there, they gave me the same high quality of service. Today I just got a oil change service from them, it’s not lik I’m a Chinese, every time I went there, they gave me the same high quality of service. Today I just got a oil change service from them, it’s not like a big and expensive car service but they still offered me the same great quality service like I spent lots of money from there. Everyone was nice and smiling to me. The environment is clean and neat. The coffee there was really good too. They washed my car, and refilled the windshield washer fluid for my car for free. Omg, I love this place sooooo much! Everyone should go there! All the Best to everyone who works there! Love you guys! More

Very unprofessional, waste of time and they wanted to extort an additional $5000.00 worth of unwanted dealer installed options. We were told it was mandatory and we had to take them. Worst dealership eve extort an additional $5000.00 worth of unwanted dealer installed options. We were told it was mandatory and we had to take them. Worst dealership ever!! More

I would not use the dealership. Very misleading and in total disarray. I have no good words to say about this dealership other than I would not recommend it to anyone. total disarray. I have no good words to say about this dealership other than I would not recommend it to anyone. More

Misleading, unethical are some of the words I would use to describe the sales team at this dealership. Customer service from both the sales person and the sales manager is/was some of the worst I have expe to describe the sales team at this dealership. Customer service from both the sales person and the sales manager is/was some of the worst I have experienced. Still having unresolved issues and cant seem to get a response. More

4 hours of wasted time. Negative attitude towards newcomers to Canada. I do not recommend this experience newcomers to Canada. I do not recommend this experience More

Run as fast as you can. Lies upon lies with no resolution in sight. Bought an rvr on september 24 2021. Brought it home only to returned it on the 28th. Headlights not working, air conditioning not working, in sight. Bought an rvr on september 24 2021. Brought it home only to returned it on the 28th. Headlights not working, air conditioning not working, and bluetooth not working. They promised to find a similar car to replace the car we bought because the bluetooth and AC were irrepairable. It is now October 25, 2021. They still have the car but are not intending to give money back OR replace it with one that works. STAY AWAY FROM THIS UNETHICAL DEALERSHIP and Nestor and The manager Adam We will be seeking the advice of a lawyer. More