Terrace Ford Lincoln
Burlington, ON
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150 Reviews of Terrace Ford Lincoln
Do not use this dealership for anything. Go to Oakland or Discovery if you want to experience good service because Terrace will not give you any at all. or Discovery if you want to experience good service because Terrace will not give you any at all. More
Had a very good experience with them. A quick, easy, comfortable meeting to pick up the car. No pressure to buy extras. Will definitely be a return customer! comfortable meeting to pick up the car. No pressure to buy extras. Will definitely be a return customer! More
This place is a s$&@ show. Run away and run fast. Nestor made a horrible mess, Jade made the mess worse and the sales manager Adam put the icing on that cake. Communication and effective leadership non exis made a horrible mess, Jade made the mess worse and the sales manager Adam put the icing on that cake. Communication and effective leadership non existent. Broken promises, last minute cancellations, texts and calls not returned. Adam tried to save the day and promised a restart. Adam did not raise the bar. He promised to call on a Monday and i am still waiting on his call 5 days later. More
Was close getting a deal done on the Pacific Hybrid then found out the mileage on the vehicle didn't match what was listed on their ad. They wouldn't budge on the price for me but keeps discounting the pric found out the mileage on the vehicle didn't match what was listed on their ad. They wouldn't budge on the price for me but keeps discounting the price every week. I offered to buy at the listed price and some now the vehicle magically sold an hour ago. I then see the price discounted again a few days later and asked them what's going on as they said they sold it but didn't get any response. Simply put, I would describe this dealership with 1 word, "DISHONEST". More
I have just recently purchased a mitsubishi rvr 2016 gt from terrace Ford.......it was the car that I wanted but it has had issues that have been a headache to be repaired at no cost to me .... it is still from terrace Ford.......it was the car that I wanted but it has had issues that have been a headache to be repaired at no cost to me .... it is still underneath mitsubishi warranty and they told me today that they can not guarantee that they can fix problem with Bluetooth phone audio...... kinda feel like I'm losing out abit.....terrace Ford did try to help resolve problems but it has yet to be to my satisfaction.......will update if they do More
I live in Leamington, Terrace Ford had the 2019 White Ford Fusion I have been looking for, plus had 1 year and 10 months remaining warranty. My sales Rep. Arsalan Ahmed returned my inquiry immediatedly a Ford Fusion I have been looking for, plus had 1 year and 10 months remaining warranty. My sales Rep. Arsalan Ahmed returned my inquiry immediatedly and sent me a video of the Fusion inside and out. I was able to place a small d/p to hold the car for 4 days until I could get to Burlington. During that time I was referred to Jose Merida, in the finance division, he secured the loan, and purchased plates within hours. I have never purchased a vehicle site unseen, however if I was not fully satisfied with the Fusion at our Saturday morning meeting I was under no obligation to purchase the vehicle, and my full down payment would be returned to me. The Fusion was perfect, all the paperwork was signed, and I drove off with my new car, within 2 hours. More
I had a very lovely experience here with Brian and he made the car buying process very easy and smooth. I definitely recommend here especially for their incredible customer service made the car buying process very easy and smooth. I definitely recommend here especially for their incredible customer service More
Good help from the representatives at the dealership.. Good help from the representatives at the dealership.. it was abit easier to deal with some of the reps. At this dealership.. will return for future Good help from the representatives at the dealership.. it was abit easier to deal with some of the reps. At this dealership.. will return for future purchases. More
My wife and I recently purchased a truck from Terrace Ford Lincoln and dealt directly with Brian Silva. He was friendly, helpful and accommodating with us while making our purchase. We would certainly re Ford Lincoln and dealt directly with Brian Silva. He was friendly, helpful and accommodating with us while making our purchase. We would certainly return to him for business in the future and definitely recommend his services to friends and family. More