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Team Ford
Edmonton, AB
2,036 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,036 Reviews of Team Ford
June 21, 2023
Literally the worst shopping experience I've ever had. Bought a van, next day the check engine light comes on, take it back, days later it's "fixed", check engine light comes on again, take it back again Bought a van, next day the check engine light comes on, take it back, days later it's "fixed", check engine light comes on again, take it back again, over a week later they say the engine needs to be replaced, had to borrow and rent vehicles for a month because they "didnt have" any loaner vehicles, they wouldn't take the vehicle back and cancel the sale, only take it as a trade in AT A $3000 LOSS TO ME!!! No place would've even taken the van because the engine needed replacing, and they knew that so they took advantage of the situation. Had to buy another one and they refused to give any sort of a deal and charged me the price on the website for a van twice as expensive as the first on. Picked up the new one and a body panel is in the back and needs a part to put back on, the stow and go compartments were dirty and not vacuumed, there was a dirty work glove under the front seat. If this is an acceptable level of customer service and workmanship I will NEVER buy anything from Team Ford or Go Auto ever again and I will make sure to tell as many people as I can so they can avoid being taken advantage of too. Dylan and the used car manager should be embarrassed and ashamed of how they handled the whole situation. More
by Ashtonwelder28
Employees Worked With
Dylan Wilkins, Dylan Wilkins, Jessica Cummings
May 24, 2023
An extraordinary sales Rep named Dornell Clarke sold me a 2023 Ranger. Very knowledgeable with trucks and also the other departments within the dealership. A no pressure sales technique impressed me along wi 2023 Ranger. Very knowledgeable with trucks and also the other departments within the dealership. A no pressure sales technique impressed me along with his thorough knowledge. Finance, cashier, service manager and even the dealership Manager were friendly and genuine with their congratulations for my purchase. GO Team Ford! More
by Rebel like me!
Employees Worked With
Leonard Meyer, Dornel Clarke
May 13, 2023
Thank you for the great helpful all the details and financing, test drive and I made the right decision to by the beautiful sport vehicle. financing, test drive and I made the right decision to by the beautiful sport vehicle. More
by Christian
Employees Worked With
Aziz Kanji, Dornel Clarke, Jessica Cummings
March 30, 2023
These Guys worked very hard to give me the opportunity to drive away a 2020 Nissan Murano! All thanks are due to these three Gentlemen: Dre, Moe, and Jamie for making that happen. My hats off to you guys! drive away a 2020 Nissan Murano! All thanks are due to these three Gentlemen: Dre, Moe, and Jamie for making that happen. My hats off to you guys! More
by J'ro lewis
Employees Worked With
Moe, Jamie, Dreighton Lischewski, Julio Derosa
February 28, 2023
Quick transaction. My wife knew what she wanted, and what financing terms she required. Quick and easy transaction.Alex Braun was amazing and made the experience a true My wife knew what she wanted, and what financing terms she required. Quick and easy transaction.Alex Braun was amazing and made the experience a true pleasure in buying a vehicle will definitely be back!! Also the rest of the team staff were amazing as well More
by Dhatch
Employees Worked With
Alex braun
February 15, 2023
Our salesperson Dylan was very prompt in answering our questions and was helpful through every step of the whole process. It was great dealing with a young person who knew his job very well. questions and was helpful through every step of the whole process. It was great dealing with a young person who knew his job very well. More
by BB
Employees Worked With
Sheldon Dimma, Dylan Wilkins
