T&T Honda

Go to a different dealer. Service here is abysmal. If I could give zero stars I would. First trouble happened when the wheel bearing on my 2013 CRV broke down. I started hearin Service here is abysmal. If I could give zero stars I would. First trouble happened when the wheel bearing on my 2013 CRV broke down. I started hearing a humming noise on the back portion of the vehicle. I brought it in, and they did a test drive and the tech heard the noise. Their diagnosis: wheel alignment. So I did my wheel alignment (btw, the wheels were not aligned when I initially got the "brand new" vehicle.), but the noise is still there. Then they started to blame the uneven thread on the wheels. I can sense their incompetence showing up, so I went to Village Honda, and right off the bat, their diagnosis was spot on. They did the repairs under warranty, problem solved. I had dealt with Village Honda ever since, and had no issues with them. Second thing about T&T, the sales people haven't explained what a platinum paint protection covers. I am doing my inspections regularly, but when I asked what the inspections are for, no clear answer was given. I was directed to FInance department, and even them could not give me a concrete answer, and I overheard the woman who I spoke with made a comment that she could not understand me. Very unprofessional. One thing that they are good at is Sales. They are good at drawing you into their trap and then leaving you out to dry. Again, if you could avoid this dealer, avoid it. I wouldn't mind paying a little bit extra (if needed) and/or travelling a little further as long as I could have a decent customer service. More

New Accord to replace the old one. This is my 4th vehicle from T & T. this started back in 1983 when they were located on 32 Ave N.E. in all I have dealt with all the local Honda dealer This is my 4th vehicle from T & T. this started back in 1983 when they were located on 32 Ave N.E. in all I have dealt with all the local Honda dealers and by far have had my best experience in the past with T & T (this is my 9th Honda). This time was no different from the other times dealing with T&T. Excellent service, excellent facility and most of all the people. I would highly recommend this to people who are in the market for a new Honda or any used vehicle. I have bought used vehicles from this dealer also. More

Just bought my new 2017 Honda CR-V Touring Purchased a brand new 2017 Honda CR-V Touring. Once again amazing customer service, this is are third Honda purchased at this dealership. We would ne Purchased a brand new 2017 Honda CR-V Touring. Once again amazing customer service, this is are third Honda purchased at this dealership. We would never consider going anywhere else. More

Memorable experience & Excellent Service-francis Jonny ngo thank you so much for your help and excellent service to give all the things that i need..specially to get my new TYPE R..this is memorable Jonny ngo thank you so much for your help and excellent service to give all the things that i need..specially to get my new TYPE R..this is memorable experience i hope this is not the last to see each other..#trustworthyfriendly# More

Awesome Service From the moment we walked into T&T Honda, we felt welcomed, but unlike other dealers, we did not feel pressured. Darren (Bayrack) was our sales adviso From the moment we walked into T&T Honda, we felt welcomed, but unlike other dealers, we did not feel pressured. Darren (Bayrack) was our sales advisor, and he had the patience of a saint, his service was beyond excellent, he listened, understood our needs, and gave honest advice. Always friendly, always smiling, we will always recommend and use Darren for any future vehicle needs. The other employees, such as Eve, Alan, Kelvin and Ramy were also excellent and very patient. We appreciated Ramy spending unlimited time explaining the vehicles to us, and helping us, when we went back, to show us how to move the steering wheel. We remember bad service, and would not use that provider again. But service like this from everyone we came into contact with at T&T Honda is a really pleasant surprise. T&T are not close to where we live, but we went there based on other reviews, and wow, we really made the right choice. More

Exceptional and professional service I came in looking to get a Civic SI after being turned away by another dealer after having a gentlemens agreement on the rates. Johnny was very accomm I came in looking to get a Civic SI after being turned away by another dealer after having a gentlemens agreement on the rates. Johnny was very accommodating and was committed to making the sale work for me and ensure I drove away with a brand new car. Best car sales person I've dealt with in a decade. The entire staff at T&T Honda were very professional. I'm definitely going back to them for my spouse's next vehicle. More

Very quick and efficient I knew what I wanted and called in advance for the vehicle. No haggling back and forth and got a price we both agreed on. I knew what I wanted and called in advance for the vehicle. No haggling back and forth and got a price we both agreed on. More

Great Experince From all listed I would like to thank Charlie Vo for all the hard work and helping me feel comfortable to ask him questions and to test drive one then he had me sold I would like to thank Charlie Vo for all the hard work and helping me feel comfortable to ask him questions and to test drive one then he had me sold on the 2017 CRV. Ramy Yassine thank you for your time to explain all the gadgets and how everything works in the CRV. It shows u r really like your job when u get excited to show someone how to use and what everything is for! To Warren Ta, Jordan Postlrwait, Alan Kambeitz thank you!! I would for sure reccomand T&T Honda to my friends and family!! More

Excellent I was surprised with a new CRV and they took the time to show me all the cool details. I would recommend this dealership to anyone and everyone. T I was surprised with a new CRV and they took the time to show me all the cool details. I would recommend this dealership to anyone and everyone. They went above and beyond. They have always been great with my other crv as well. More

Johnny is not one of the best. He is the BEST! Johnny solved my problem and gave me what I needed. I found the right car within my budget. He did something beyond my expectations. That's why I am Johnny solved my problem and gave me what I needed. I found the right car within my budget. He did something beyond my expectations. That's why I am a happy customer! Thank you Johnny and T&T Honda! More