Surgenor Hyundai
Ottawa, ON
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141 Reviews of Surgenor Hyundai
Excellent and friendly salemans Because it the first dealership that pay attention to our needs and financial situation and I say it again excellent service both saleman and financia Because it the first dealership that pay attention to our needs and financial situation and I say it again excellent service both saleman and financial advisor. Thank you very much for all the help gave us . Sylvie Seguin & Reynald Lemieux More
Used Subaru Purchase I saw a used Subaru listed on Autotrader at Surgenor Hyundai. I talked with Tarek and he was very helpfull over the phone giving me all the backgro I saw a used Subaru listed on Autotrader at Surgenor Hyundai. I talked with Tarek and he was very helpfull over the phone giving me all the background on the car and the info I needed to research the car. Tarek came in the next day (his day off) to show the car to my wife and I. He worked with us to complete the transaction quickly and have the car ready to leave the same day, as he knew we had driven in from way out of town. Thanks Tarek for the awesome service and making sure everything went smoothly. Well managed dealership with very friendly/helpfull staff. Definitely a good experience with this dealership and recommended. More
Excellent sales services Very pleasant to talk to. Made us feel very comfortable. He informed us very well of the product. we would recommend Tarek to our friends and family Very pleasant to talk to. Made us feel very comfortable. He informed us very well of the product. we would recommend Tarek to our friends and family. He gave us his 150%. Thank you Tarek and Hyundai Surgenor for a job well done!!!!!! More
Excellent sales services We had a very pleasant experience while trading in our car. The salesman, Tarek Abdelfatah, was very friendly and went out of his way to make sure we We had a very pleasant experience while trading in our car. The salesman, Tarek Abdelfatah, was very friendly and went out of his way to make sure we were satisfied. He was very honest and explained everything thoroughly. He even followed up afterwards to ensure everything was good and that we were satisfied with the new SUV. I would definitely recommend this salesman to friends and family. More
Excellent Customer Service We had some less than optimal experiences at other dealerships - and then we came to Surgenor:). The door was opened for us, we were welcomed by frie We had some less than optimal experiences at other dealerships - and then we came to Surgenor:). The door was opened for us, we were welcomed by friendly staff and offered coffee during our stay. Our sales representative, Tarek, is very respectful and ensured (and continues to ensure after the sale) that all of our questions are answered and that our needs are met. He was willing to do what ever it took to help us trade in our two vehicles for optimal prices and help ensure that we would find our ideal new vehicle for our entire family. Everyone at Surgenor worked as a team. We also enjoyed working with Connor, the dealership manager and Shawn, the finance manager. Everyone was friendly, helpful and knowledgeable. We look forward to continuing to work with the staff at Surgenor in assisting us with our future service needs. More
Avoid this dealership!!!!! I would highly recommend not going to this dealership- they are out for your money! I bought a car this past fall, and at first all seemed okay. I al I would highly recommend not going to this dealership- they are out for your money! I bought a car this past fall, and at first all seemed okay. I already had winter tires that would fit the car and they said they would put them on and store the tires that came with car. They called to say the rims didn't fit and I had to spend $300 on new ones. When we came to pick them up they had already "disposed" of our old rims and wouldn't give them back. Two months later I got a call from their service department saying the tires we had in storage (ie. the summer tires that we had never even driven on), needed to be replaced. These people will do anything to get your money, stay away! More
A very satisfied customer Tarek, my sales rep was very patient and respectful in the negotiation process of my purchase. I am very pleased with the outcome and would recommend Tarek, my sales rep was very patient and respectful in the negotiation process of my purchase. I am very pleased with the outcome and would recommend Tarek to my family and friends. I would say the same about Patrick, the financial agent as well. All were very professional and respectful. Thank you. More
I am happy I am verry happy with my new car, the saleRep was verry nice and pro i hope all the staff is ilke him , if I have any friends looking to buy new cars I am verry happy with my new car, the saleRep was verry nice and pro i hope all the staff is ilke him , if I have any friends looking to buy new cars in the future, I'll be sending them and telthem to ask for Tarek. Thanks again. More
Thanks for Car Buying Experience I just wanted to thank Tarek Abdelfatah for his dedication while selling me a new SUV last week. He was very good and made all the efforts he could to I just wanted to thank Tarek Abdelfatah for his dedication while selling me a new SUV last week. He was very good and made all the efforts he could to get me the new Santa Fe SUV. Thank you so much Tarek for answering all of my questions patiently, and making the negotiation process not as painful as it otherwise could have been. I'm happy with the SUV I purchased, and also with the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you, Mike Patterson – Sales Manager, and Mylaine Duguay – Financial Services Manager. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Surgenor Hyundai, and telling them to ask for Tarek. Thanks again. More
Informative decision making process Tarek, SalesRep., is knowledgeable and helped making the final decision. Friendly and courteous, yet serious and professional, are qualities the staff Tarek, SalesRep., is knowledgeable and helped making the final decision. Friendly and courteous, yet serious and professional, are qualities the staff displayed throughout the negotiation. More