Sunridge Mazda

This dealership is a joke, don’t go here if you are expecting to pay MSRP. They are charging $2000-$4000 dealer markups. CX-30 GS which OTD comes to $34,000 on Mazda.ca was being quoted at a whopping $ expecting to pay MSRP. They are charging $2000-$4000 dealer markups. CX-30 GS which OTD comes to $34,000 on Mazda.ca was being quoted at a whopping $39,000 OTD. I forgot the sales person name but it was the first desk on left from entrance, he seemed very uninterested, no smile and very hostile environment. When asked for price justification he kept saying this is the local price, this is the local price and Mazda.ca website is just for a reference. The best he could come up was every province has a different price but then I showed that he had literally selected Alberta as province on Mazda.ca websites and he was baffled, kept nodding his head saying this is the local price. I guess he couldn’t muster up the courage to say “we have markups”. To sum up, this dealership is just in for the money and not customer experience. More

Don't go to this dealership. unless you wanna lose some money. they are terrible. Don't trust any promiss from them. unless you wanna lose some money. they are terrible. Don't trust any promiss from them. More

Stay far away from this dealership. They will rip you off. If you have to buy something from them, make sure they write down everything from your negotiation to the bill of sale. They w They will rip you off. If you have to buy something from them, make sure they write down everything from your negotiation to the bill of sale. They will intentionally leave out items you negotiated hoping that you don't catch it and just sign the document. They will trick you because they are Crooks. More

Run! !! Run hard..these guys are Crooks, scammers, thieves!!! I went in to purchase a vehicle, what happened, I came out $2,000 poorer. I put a deposit do !! Run hard..these guys are Crooks, scammers, thieves!!! I went in to purchase a vehicle, what happened, I came out $2,000 poorer. I put a deposit down, the deal fell through bc the agreed price went up $10k way more then what I was told. I couldn’t afford it, and now they refuse to honour our contract and refund my deposit. I’m currently filing a complaint with Amvic. More

I had an absolutely heart-breaking experience at the Sunridge Mazda Dealership. My little sister and parents (who speak very poor english) decided to buy a used honda civic with Sonny, and Cole. Origina Sunridge Mazda Dealership. My little sister and parents (who speak very poor english) decided to buy a used honda civic with Sonny, and Cole. Originally, they went into the dealership, letting the staff know they can truly not afford anything more than a $24,000 car and explained that it is for my sister, who is a full time student. They found a 2017 Honda Civic with 110 thousand clicks for $23500. The sales team were very pushy and pressured my family into putting a $2000 down payment on the car, as they "would not find a better deal", although they verbally assured them that it would be refundable if the deal does not go through for whatever reason. After leaving the dealership, my family shared their experience with me. They did not receive any paperwork so I went in with my sister to request it. Although they were very hesitant in providing the paperwork to my sister (who was the purchaser), they gave us two pages out of a huge binder of paperwork. My family was completely unaware they had signed an agreement for $31 000 before interest. The quoted Mazda interest rate brought it to $35000. My father realized he could not be a co-signer for this, and my sister was devastated that this had happened. Without my father as a co-signer, my sister was then approved, for what would bring it to a total of $38 000 for a five year old car (not to mention the extreme hail damage, and bad dent at the front of the car). As my sister could absolutely not afford this (especially with the new interest rate), she asked to have her deposit back, which they then refused to give back, despite the extreme change in the agreement, after the interest rate change. My sister is now out $2000 and will continue her car search elsewhere.  Sunridge Mazda very much took advantage of my parents who are immigrants to Canada, and my young sister. I can truly not explain this awful experience in a brief google review, but lessons were learned and we will absolutely never recommend Sunridge Mazda to any other buyer. More

Very pushy. Lot of random fees. Only interested in winning the deal. Would never step in there again Lot of random fees. Only interested in winning the deal. Would never step in there again More

Dodgy practices. Tries to raise price of USED vehicle AFTER the fact. Then tries to bs you on sexist grounds with all sorts of lies. WOMEN BEWARE -know your stuff as Tries to raise price of USED vehicle AFTER the fact. Then tries to bs you on sexist grounds with all sorts of lies. WOMEN BEWARE -know your stuff as every second thing the guy said (nick) was a lie that I called him out on. He also straight out said women can't do sales. What bs. They call summer tires All Season - they are NOT all weather. They are rated only to PLUS 7 degrees C but try to make you feel they are allweather and good for winter. They tell you tread left but check it badly cause THEIR idea of nearly new tires were worn down. The way he talks is FOS. The vehicle had low kms tho so when I made my FIRST offer they tried to get one of these super dodgy deposits. NO. You bring a bankdraft. Done. Stop with agreeing to their bs. Go elsewhere. Bet the google reviews are fake. BTW MORE TO THIS: When I was on the phone before coming in he said it was in great condition but they're such con men he was careful to say "mechanically great, and said never in an "Accident" but it has a huge gouge out of it over two full panels with rust already set in. No accident? That's cause it's not been in to get work done since 2015 so they're hiding. A few years ago a ton of dealerships were busted doing bad 'inspections'. DODGY AF and wasted a ton of my time. I see why they have such low ratings. More

I pre-ordered a CX9 at this dealership. They promised an ETA of 4-6 weeks. That was the main reason I went for CX9, as the other vehicle I was looking (Palisade) had 4 month wait time and t They promised an ETA of 4-6 weeks. That was the main reason I went for CX9, as the other vehicle I was looking (Palisade) had 4 month wait time and the Hyundai were offering me a better trade-in value. Long story short, This pre-order purchase turned out to be a nightmare. The initial promised delivery date of 4-6 weeks ended up being 4 months. They ghosted me during this wait period and I had no choice but to wait. Second, I used my old vehicle for trade-in. Then, They messed up the buyout process, and I ended up paying 2 more payments for a vehicle they bought from me (I have spent hours to get a refund for that and still no clarity). Finally, the extra fees they are charging for a pre-order is ridiculous ( they claim it's Mandatory by Mazda Canada). More

Don’t trust this dealer, buy cars elsewhere. The only reason I gave it one star because I couldn’t rate it 0. The only reason I gave it one star because I couldn’t rate it 0. More