Sundance Mazda
Edmonton, AB
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210 Reviews of Sundance Mazda
Anna (service department) was wonderful to deal with. Anna made my experience at Sundance Mazda. She listened to everything I requested and promptly helped me, even when I knew I was a bit difficult. Anna made my experience at Sundance Mazda. She listened to everything I requested and promptly helped me, even when I knew I was a bit difficult. More
my first service appointment Anna answered my questions or got someone who could help me. As I waited for my car it was ready in the time they had said. Anna answered my questions or got someone who could help me. As I waited for my car it was ready in the time they had said. More
Excellent service(Mina) I asked so many question for longer,he answered me so nicely and helped so much I really appreciate him so much aka MINA Thanks so much I asked so many question for longer,he answered me so nicely and helped so much I really appreciate him so much aka MINA Thanks so much More
Great experiene I recently purchased a pre-owned Mazda 3 at Sundance Mazda and am delighted with the car which was in top-notch condition. The salesman, Riaz, was mo I recently purchased a pre-owned Mazda 3 at Sundance Mazda and am delighted with the car which was in top-notch condition. The salesman, Riaz, was more than helpful in the negotiations and patient when I had some issues with my insurance payout. I felt I was given a very fair price and excellent service. Thanks so much. Janice MacNeil More
Bad experience with the service department Long story short, we tried to get a part tracked down for our Mazda cx-3. Called the service manager ahead as we live 4hrs away, and it is a unique bo Long story short, we tried to get a part tracked down for our Mazda cx-3. Called the service manager ahead as we live 4hrs away, and it is a unique body painted part. Upon arrival received very poor service and were told they had to order it from California and it would be a few days away. Called another Mazda dealer in town and they tracked it down, put it on a plane and had it here for us the next day. Called Sundance to voice my concern and was given dismissive excuses from the service manager rather than an apology. Extremely disappointing when you give a dealship $30,000+ for a new vehicle, but receive better service from another just months later. No complaints about the vehicle or the sales team, but will not be returning to Sundance, nor will we recommend it. More
Excellent experience My 19 year old daughter was interested in a Mazda for her first car purchase, she had saved for the down payment and from the moment we walked in to t My 19 year old daughter was interested in a Mazda for her first car purchase, she had saved for the down payment and from the moment we walked in to the showroom we knew we would be buying from Sundance. Salesman Mathio and sales manager Trey were unbelievably helpful, she actually got an amazing deal on a Mazda 3 that had been customized in house, the car is beautiful and they did everything possible to stay within her budget. She is so happy, I’m happy for her, but mostly I’m grateful to Trey and Mathio, thank you so much for pulling out all the stops to make my daughter happy and getting her into and excellet car and an even better deal !! More
He takes pride in his work Moe Elesawi is very passionate about his work. He is very knowledge in the Mazda. We went in different times to look the vehicle and asked questions. Moe Elesawi is very passionate about his work. He is very knowledge in the Mazda. We went in different times to look the vehicle and asked questions. He is very patience with all of our questions..He took us out for 3 times test drives, We noticed Moe is very personal and pay detail attention to explain all the features and functions of the car. He is more than a good salesperson. He takes pride in his work. More
Great experience. I used to buy Toyota cars, and also this time I went to a Toyota dealership. Because I was given only a few hours to accept their "good" offer, I deci I used to buy Toyota cars, and also this time I went to a Toyota dealership. Because I was given only a few hours to accept their "good" offer, I decide to check on Mazda first before making a decision. I went to Sundance and what a great experience it was. I was given offers that surpassed the one of Toyota's. My sales person was Katie. I couldn't believe how much I got for the money I paid. So I have a Mazda car and couldn't be a happier person. Thank you Katie, thank you Mazda for all i have done for me. More
My first car change oil service The service advisor Anna Fichtenberg was friendlly and helpful. The service was quicker than promised. Although it’s snowing she ask me if I would li The service advisor Anna Fichtenberg was friendlly and helpful. The service was quicker than promised. Although it’s snowing she ask me if I would like a complimentary car wash, which I say yes in response.. More
Great experience I dealt with Riaz who really knows his product and was in no way pushy. I believe I got a very fair deal. Everyone I dealt with at the dealership I dealt with Riaz who really knows his product and was in no way pushy. I believe I got a very fair deal. Everyone I dealt with at the dealership was very helpful. I am a former BMW owner and this was a far superior experience to buying there. More