Subaru of Lethbridge

Top notch service and most approchable staff I could not be more happy with the treatment that I received at Subaru of Lethbridge. From the intial informational email that I received to the sale, I could not be more happy with the treatment that I received at Subaru of Lethbridge. From the intial informational email that I received to the sale, and delivery of my car, I have receieved top notch service from them. I'd like to give a shout out to Jon Ford for guiding me through the entire process of introducing the new WRX Sti to me, sharing valuable information about the car, and giving me the right package to go along with my car. I am extrememly pleased with the service that I received from Jon, and the whole delearship. I did not feel that I had to rush selecting the car that I want and did not feel pressured at all to purchase it. I also liked the fact that Jon went above and beyond to get the model and colour that I selected from another dealership to br brought to the dealership in Lethbridge. Another shout out as well to Jared Ford for totally being helpful in explaining all the necessary paper work. From the prospective of a first time buyer, Jared made it simple and easy to understand all the nitty gritty part of the paper trail. I am definitely recommending this dealership to anyone who wants to purchase a Subaru vehicle! Excellent service. Friendliest staff. Amazing experience. More

2014 Crosstrek We went to Subaru of Lethbridge and were fortunate enough to deal with Jon Ford. Although he made a mistake initially, he owned up to the mistake imme We went to Subaru of Lethbridge and were fortunate enough to deal with Jon Ford. Although he made a mistake initially, he owned up to the mistake immediately and made every attempt to correct the issue for us! The Subaru wasn't our first choice, but after working with Jon, it was clearly our best choice! I appreciate the fact that even though I didn't get the car I thought I wanted, I still left with the car that I absolutely love! Thanks Jon! More

NUMBER EIGHT Stopped in at "Subaru of Lethbridge" just to have a look around. I was aware the new model Outback would be out soon and figured there might be a dea Stopped in at "Subaru of Lethbridge" just to have a look around. I was aware the new model Outback would be out soon and figured there might be a deal sitting on the lot, on the old model. I also had heard very good things about this dealership since changing hands some two or three years ago. I was driving number seven, yes seven Subaru's for myself and family members. Considering a Outback VDC saved my life, during a snowstorm on the Coquihalla its not hard to figure out why I am a Subaru Fan. I soon met Jon and my journey with this dealership began. As other reviews have alluded to, no pressure, just a sincere desire to accommodate and please. The most passionate auto salesperson i have every dealt with. Without a doubt the most pleasing experience ever buying a vehicle. The accessories were professional added and a week later i picked up number eight. I gained a new vehicle, but also gained a friend. More

The guys at Subaru of Lethbridge (especially Jon Ford) made the purchase of a new car an enjoyable experience - right from the first time I walked in the door until I drove my vehicle out of the showroom. made the purchase of a new car an enjoyable experience - right from the first time I walked in the door until I drove my vehicle out of the showroom. As a female, I was treated with respect and it was in a non-pressure environment. I carefully researched my purchase and compared it to a number of other brands, and the customer service I received at Subaru of Lethbridge really sealed the deal. Jon Ford went beyond my expectations in assisting me with the purchase and helping me get my previous vehicle to my parents. Throughout the process, my repeat visits and test drives were encouraged to ensure I was purchasing the right vehicle. All aspects of the vehicle were well-communicated during delivery. Jared handled the financial aspects of the purchase effectively and everything was well-explained. Overall, I would highly recommend purchasing a vehicle from this dealership. I have not yet had to bring the car in for maintenance (only 350 km so far!) but I expect this will be a relationship that will last many years. More

We knew that we needed to replace our 2001 Outback. Our 2001 Outback had served us well and our experience with the dealership over the years had been good. We had heard good things about the newer Subaru 2001 Outback had served us well and our experience with the dealership over the years had been good. We had heard good things about the newer Subaru models and although they were not the only brands we looked at we were really impressed with the current models. We found the people at the dealership were well informed about their products and took the time to explain the features. I know we were a little overwhelmed by the difference between 2001 and 2014. We were introduced to the front line people that we would be dealing with in the future. Jon Ford, our sales consultant, realized that it was impossible to remember everything there is to know and do with the new models and promised he would be available to help us out in the future as we grow our understanding of the Outback we bought. He took the time required to get through that first lesson about the car so that we could drive away with a pretty good understanding of what we were driving home. The team at the dealership seems very passionate about what they do there. Although the Subaru line appears a bit pricey we feel we were treated fairly and will recommend the dealership and the people to others in the future. There were no surprizes when we settled the financial part of the transaction. There was no pressure to buy warranties or other services but what was available was made available and left with us to decide. More

I was looking for a Forester that would meet the needs of a work vehicle. Jon and Luke were excellent and demonstrated all of the features of this great vehicle. All members of the Subaru of Lethbridge staff a work vehicle. Jon and Luke were excellent and demonstrated all of the features of this great vehicle. All members of the Subaru of Lethbridge staff were introduced and their roles in the future were laid out for my wife who picked up the vehicle. I look forward to dealing with them on my service needs over the years. More

I had one of the best experiences in buying a car ever with Lethbridge Subaru! Everyone is professional, knowledgeable and friendly! One word? AWESOME! Jon Ford definitely knows what he's talking abou with Lethbridge Subaru! Everyone is professional, knowledgeable and friendly! One word? AWESOME! Jon Ford definitely knows what he's talking about, as well as making everything painless when it came to selecting a vehicle! Jared, Romano & Terry couldn't be nicer and ALL are definitely an asset to Subaru. Now that I'm part of the Subaru family, I will definitely be recommending them to anyone who will listen to me. Love my Crosstrek!! Everyone should be jealous! ;) Actually...DON'T be jealous & GO BUY one!!! (From Jon) Thanks so much Lethbridge Subaru for the great experience. Ten thumbs up, if I had them! More

After a disappointing experience at a Subaru dealership in Calgary, we decided to try the highly rated Lethbridge dealership, and are now glad we did. After making an appointment by email, Joe and Jared we in Calgary, we decided to try the highly rated Lethbridge dealership, and are now glad we did. After making an appointment by email, Joe and Jared welcomed us to the dealership and took care that our Subaru experience was a perfect one. Joe made sure that the test drive of the Forester we wanted was comprehensive and informative and gave us important pointers on the features of the vehicle. His calm and friendly personality is a welcome trait compared to other pushy and aggressive sales people I met in the past. We discussed the trim we wanted and because they didn't have that specific combination on their lot, Luke contacted other dealerships and secured our perfect Forester from another dealer. They had the car brought to Lethbridge at no additional cost to us, and installed the agreed upgrades and accessories without flaw. On our possession day Jared had all the financial paperwork ready and all went smooth and professional. Then Joe spent time with us showing us the features and operation of our new vehicle and even helped us pair the cell phone with the Blue Tooth device. We are now the happy owners of a beautiful and reliable vehicle. A big thank you to the entire team at Subaru of Lethbridge for a pleasant experience. More

First time buying a vehicle form dealership. Being a younger guy i found other dealerships had no interest in working with me they would show me the lot and vanish . I really appreciate that the Subaru younger guy i found other dealerships had no interest in working with me they would show me the lot and vanish . I really appreciate that the Subaru of Lethbridge values all there customers. The service at this dealership was exceptional, professional and honest .I would defiantly refer this company to other new buyers. More

Well we knew we wanted another Subaru so when we pasted the dealership on our way to an appointment we stopped. We were hoping to have the same pleasant experience here as we did in Thornhill, Terrace BC d the dealership on our way to an appointment we stopped. We were hoping to have the same pleasant experience here as we did in Thornhill, Terrace BC dealership. We were right. The people at Lethbridge Subaru have lived up to our expectations. Friendly and approachable. no heavy sales or pressure pitches. So within two days we drove away with our new Crosstrek. To make this experience more memorable the Olympic Women's gold medal game was on... So in true Canadian fashion we all took a few minutes to celebrate in there win. It was nice to be able to be able to have some real people around and not always have the "business" dictate the experience. Any we are looking forward to long relationship with Lethbridge Subaru, Rhonda & Rob Medicine Hat More