Subaru of Lethbridge

I had the pleasure of dealing with Jon Ford when I I had the pleasure of dealing with Jon Ford when I purchased my Subaru Forester in the Summer of 2012. My family and I live in Edmonton, and at firs I had the pleasure of dealing with Jon Ford when I purchased my Subaru Forester in the Summer of 2012. My family and I live in Edmonton, and at first I was a bit reluctant about driving all the way down to Lethbridge. It was, in fact, the way Jon dealt with us in the course of the four or five phone conversations we had that made me, my daughter, and my son-in-law make the five-hour drive to see the car I was interested in. There were certainly other car dealerships closer by, but the salesmen we had spoken to were exactly the type that makes you hate going car shopping. Maybe car dealerships in smaller towns are different, or maybe Jon’s approach to selling cars is based on a completely different philosophy. In any case, Jon made no false promises (especially about my trade-in), was always incredibly helpful, knowledgeable, and upfront, and in the course of bargaining really made sure that I got the best deal possible on the car I was interested in. It was incredibly refreshing to deal with a car salesman who is the exact opposite of pushy and who actually treats you like a human. I’m extremely pleased with my new vehicle as well as with the experience I had with everyone Lethbridge Subaru, especially Jon Ford. Holly Kostecka Magdalena & Faruk More

I was on my way to the Nissan dealer to discuss a vehicle upgrade. I was running a bit early so I stopped in at Lethbridge Subaru. I met Joe for the first time. His knowledge and confidence about Subaru real upgrade. I was running a bit early so I stopped in at Lethbridge Subaru. I met Joe for the first time. His knowledge and confidence about Subaru really impressed me. He found an affordable option for me to own a quality almost new AWD crossover. My Outback is a daily driver. As well as city driving, I have made several highway trips already. I am really pleased with the performance of my Outback. I recommend Subaru and Lethbridge Subaru to everyone. More

I have purchases a used forester from Subaru of Lethbridge a few years ago and I have had it serviced numerous times at the dealership. Not only is the sales staff friendly, they also value you as Lethbridge a few years ago and I have had it serviced numerous times at the dealership. Not only is the sales staff friendly, they also value you as a customer and a person. Every time I'm in there it's always pleasant and the service on the vehicle is superb! They deserve top marks because of the extra things they do. More

2012 Legacy - Joe Kadezabek, in sales, was very friendly 2012 Legacy - Joe Kadezabek, in sales, was very friendly and knowledgeable about the vehicle. Was not a pushy salesman, and talked me into a better v 2012 Legacy - Joe Kadezabek, in sales, was very friendly and knowledgeable about the vehicle. Was not a pushy salesman, and talked me into a better vehicle fit for me, and at a higher trim level, then what I first wanted. Which after three months I am pleased with the vehicle I got. Was very interested it what I was saying and even willing a compare several types of vehicles for me that I could compare with prices. Jared Ford, in finace, was also very willing to work for me and came up with a cheaper deal on the leasing of the car. Was very nice that I have a bigger car and more options on then the last car I had but, at the same monthly payments. Love the all-wheel drive of the Subaru, specially on the snow in the winter. Great for get going from a stop on the snow. Had wanted a all-wheel drive, and liked the car over a SUV, so works on both accounts. At least for sales I would recommend this dealership, have not needed to use the service department yet, so don't know what they are like. More

We want to say that we had a great experience when we purchased our Subaru Crosstrek from Jon Ford in the summer of 2012. He was knowledgable, helpful, courteous and professional. He answered every quest purchased our Subaru Crosstrek from Jon Ford in the summer of 2012. He was knowledgable, helpful, courteous and professional. He answered every question we had. We never felt pressured - just appreciated - just how a customer should feel. He just really helped us get the car we wanted. It was an extremely positive experience working with both Jon and Jared at Subaru Lethbridge. We love our new car and happily recommend this car and Jon Ford to our friends. Thanks so much! More

We came into the market for a vehicle a pretty suddenly, and are from a town that didn't carry anything we were interested in. I started researching online and had been speaking to Jared via email. After and are from a town that didn't carry anything we were interested in. I started researching online and had been speaking to Jared via email. After about a week, we decided to take the 2 hour trip to Lethbridge to test drive. When we arrived, Jon (Sales) had been informed by Jared (Financing) of our interests, and was quite knowledgeable about models that were suited to us. Being in our mid-twenties, when we visited many dealers, it didn't feel like we were taken very seriously, and were treated like we didn't know anything. Centaur in Calgary even told me he would not quote me a good price on the phone because, "it would just turn into a sale for someone else." We were not made to feel like that at Subaru of Lethbridge. Jon took the time to explain the things that were relevant to the vehicles that we liked, and actually listened to what we wanted in a vehicle. When we explained what we were looking for, Jon found a vehicle on the lot that was made for us. All the features we wanted, none of the ones we didn't, and he didn't try to sell us into those features we didn't want. Jon was very honest when we asked about different things in the car which I really appreciated, and instead of him selling us the car, he let the car sell itself. Jon didn't talk to us about price, and reason for price until we asked. (We found many salesmen told us the price is so high because it has nav, AWD, heated this, heated that, etc.) And when we did speak of price, there were no excuses for the price, because the quality could speak for itself. When we decided to purchase, (at the very end of the day), Jon and Jared worked very quickly to make sure we could get all the insurance and papers that we needed so we would be able to get back home that night with a new vehicle. They encouraged us to stay as long as we needed, and ask any questions we had. After the dealership closed, Jon even took the time to set up our Bluetooth and get us fuel before we left. We have been very impressed with the service at Subaru of Lethbridge, and will definitely make recommendations in their favour. More

I feel like Jon and Subaru care what happens to their customers after the fact. It's not just get them in the door, take their money and then forget who they are. The fact that the vehicles may be buil customers after the fact. It's not just get them in the door, take their money and then forget who they are. The fact that the vehicles may be built with less bells and whistles but are big on safety is first with me! More

Very strong recommendation for Subaru Lethbridge. They are extremely helpful and sincere. When I was interested in purchasing a new subaru, I called all the dealerships in Alberta to ask questions and dis are extremely helpful and sincere. When I was interested in purchasing a new subaru, I called all the dealerships in Alberta to ask questions and discuss pricing. Lethbridge hands down was the most professional and respectful. Some of the others dealers at larger centres were extremely pushy and forward (one even tried to black mail me stating, "if I send you my lowest price, I will expect you to purchase from me... non negotiable"). Some of these dealerships thought just because I was a young female they could push me around and pressure me to make a sale. I had done my research and knew exactly what I wanted. The folks at Subaru Lethbridge were patient when I needed to make decisions and answered all my questions (so many questions). Since I have purchased my vehicle staff has followed up via email/phone and even waved to me while passing in traffic. Romano and his team at the service department is extremely helpful too. If you want excellent local small town service don't think twice about Subaru Lethbridge... GO! More

I was looking for a car, that would meet my needs. At first I was not interested in a new vechicle, but my thoughts quickly changed. I had talked with previous subaru owners and everyone said how please first I was not interested in a new vechicle, but my thoughts quickly changed. I had talked with previous subaru owners and everyone said how pleased they were with their vechile. Jon was very easy to work with and answered all my questions, and took us out on a few test drives of Forresters. I am extremely pleased with my purchase. Thank you very much. Sue Monteith More