Subaru City
Edmonton, AB
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219 Reviews of Subaru City
I recently purchased a Subaru Outback from this dealership, and I must say, it was a truly pleasant experience from start to finish. Binh, the sales representative, was incredibly friendly and know dealership, and I must say, it was a truly pleasant experience from start to finish. Binh, the sales representative, was incredibly friendly and knowledgeable. He took the time to walk me through all the features of the car, ensuring I was well-informed before making a decision. Thanks to his expertise and assistance, I ended up with a great deal. Moreover, the finance team was equally impressive. They were clear about the entire process and the required documents, making the financing part smooth and hassle-free. It's always refreshing to work with a team that puts customers first. As a cherry on top, the dealership offered free coffee, which was a delightful bonus during my time there. Overall, I highly recommend this Subaru City to anyone looking to purchase a car. Their exceptional customer service, especially from Binh and the finance team, made the whole experience enjoyable and stress-free. Thumbs up! More
Although the overall experience was good, there is room for improvement in the negotiating of the trade in price and the new car purchase price. for improvement in the negotiating of the trade in price and the new car purchase price. More
I love the experience here! Binh and the entire dealership as a whole have given my family an amazing experience and helped us to find a perfect car. Would definitely recommend Binh and the entire dealership as a whole have given my family an amazing experience and helped us to find a perfect car. Would definitely recommend this place to family and friends! More
The Subaru City salesperson Mr Parveen, who assisted me in purchasing a used car was outstanding. His knowledge of the available inventory and his ability to match my preferences with the perfect vehicle w in purchasing a used car was outstanding. His knowledge of the available inventory and his ability to match my preferences with the perfect vehicle was impressive. They made the entire process smooth and stress-free, ensuring I got a great deal on a reliable used car. I'm grateful for their attentive and transparent approach, which instilled confidence in my decision, and I couldn't be happier with my purchase. More
If I could give zero stars I would. If you are looking for a new Subaru, call around and you will easily find a dealership that doesn’t have ridiculously priced add ons or force you to If you are looking for a new Subaru, call around and you will easily find a dealership that doesn’t have ridiculously priced add ons or force you to trade in. Subaru City is the worst dealership I have ever experienced. More
I’ve received very good deals from Subaru City, Gregg is the best. Low interest rate compare to other dealers, good appraisals for my trade car. They have returned my GST to my trade car, that is something the best. Low interest rate compare to other dealers, good appraisals for my trade car. They have returned my GST to my trade car, that is something new to me. Overall I am very happy with my new Subaru Outback. More
Our salesman Ken was excellent; I did not appreciate having appointments made with Finance for specific times and not being kept in any timely fashion - in excess of 30 minutes later than time I was req having appointments made with Finance for specific times and not being kept in any timely fashion - in excess of 30 minutes later than time I was requested to be in attendance. This was our second new vehicle purchase from this dealership and it changed ownership in between. Went back as we really liked the product and the service area had been good - except for the last time when I was called in for a service I did not need - informed by service desk when I arrived at 7:45 AM. Aside from the frustrations with the Finance area I have to say that our salesman Ken was excellent and walked me through all the features and made sure I knew all about the 'bells and whistles' the new Outlander came with. I am hoping that the impact of the change of ownership will level out and we can go back to being really happy with the whole experience. Up until the last experience we have been very pleased with the service area as well. More
Greg Harrison was the sales person that assisted me with my purchase of my new to me enclave. He was helpful, knowledgeable and had an interest in what I was looking for. Thank you, great service! my purchase of my new to me enclave. He was helpful, knowledgeable and had an interest in what I was looking for. Thank you, great service! More