Subaru City

Luka told me I had a viewing at 6pm. When I arrived the truck was already sold and he was hiding away from me. Absolute joke this dealership AVOID AT ALL COSTS. Especially Luka. When I arrived the truck was already sold and he was hiding away from me. Absolute joke this dealership AVOID AT ALL COSTS. Especially Luka. More

Great sales team and very fast which I appreciated as I was coming from out of town! The team ensured all the logistics and paperwork that could be done was prepared ahead of time. Raj was ready for my arr was coming from out of town! The team ensured all the logistics and paperwork that could be done was prepared ahead of time. Raj was ready for my arrival and test drive, and really focused on getting my other car trade done seamlessly. Financing was smooth and well explained, thank you to Ali for that. I was back on the road with my crosstrek in 2.5 hrs! Thank you for the professional and efficient service. More

Our sales advisor, Sumit Nagi, provided excellent service (10 out of 10) when we recently purchased a Subaru Forester Ltd at the Edmonton Dealership. We have purchased 3 different Subaru vehicles at this loc (10 out of 10) when we recently purchased a Subaru Forester Ltd at the Edmonton Dealership. We have purchased 3 different Subaru vehicles at this location over the past 15 years and have always found the staff to be courteous, knowledgeable and helpful. Sumit has assisted us in our last two purchases and we have been very grateful for all of his assistance. More

10/10 SERVICE! from the people to the products, Subaru City has been the best dealership to deal with. from the people to the products, Subaru City has been the best dealership to deal with. More

I recently purchased a very low mileage (12000km) 2024 Subaru Crosstrek. Praveen was the salesman that I first had dealings with and he was very kind with out putting pressure on me to buy. He was very Subaru Crosstrek. Praveen was the salesman that I first had dealings with and he was very kind with out putting pressure on me to buy. He was very helpful in explaining all the features that were on each model and trim. He also explained what other features would be available on a brand new 2026. I was given prices for both 2026 and 2024 to compare. I was given the option to take home the 2024 to try it out and it gave me an opportunity to think about it and discuss it with my son before I made a decision. I am 75 years old now and in the past I had my husband who was with me when ever we bought a vehicle so I appreciated Preveen"s understanding that I wanted my son help me with my decision. He even came in on his off day when it was more convenient for me to return to complete the transaction. He help to set all the features up on the vehicle to my liking and assured me that if I had any questions in the future to be sure to come back and he would be happy to help me with them. My son was also very happy with the way I was treated when he came with me the next day to finalize a deal. More

Just picked up my brand new Subaru Outback from Subaru City, and I want to give a huge thank you to Praveen for his outstanding service! From start to finish, Praveen was friendly, knowledgeable, and g City, and I want to give a huge thank you to Praveen for his outstanding service! From start to finish, Praveen was friendly, knowledgeable, and genuinely helpful. He made the entire buying process smooth and stress-free, always taking the time to explain everything clearly and making sure I was comfortable with each step. I’m thrilled with my new Outback and couldn’t have asked for a better experience. If you’re in the market for a Subaru, I highly recommend visiting Subaru City and working with Praveen. He truly goes the extra mile! ⭐️⭐️⭐️⭐️⭐️ More

⭐️⭐️⭐️⭐️⭐️ I recently purchased a brand new Subaru Forester from Subaru City, and I couldn’t be happier with the experience! A big thank you to Praveen for making the entire process smooth, stress-fre Forester from Subaru City, and I couldn’t be happier with the experience! A big thank you to Praveen for making the entire process smooth, stress-free, and enjoyable. Praveen was professional, knowledgeable, and incredibly patient—he took the time to answer all my questions and helped me find exactly what I was looking for. He truly went above and beyond to make sure I was comfortable with my decision and fully informed every step of the way. If you're thinking about buying a Subaru, I highly recommend visiting Subaru City and asking for Praveen. He’s fantastic to work with and made this one of the best car-buying experiences I’ve had! More

A Huge Thank You to Raj and Praveen at Subaru City I don’t usually write reviews, but I genuinely felt compelled to share my experience because Raj and Praveen truly made a difference. From the momen don’t usually write reviews, but I genuinely felt compelled to share my experience because Raj and Praveen truly made a difference. From the moment I stepped into Subaru City, I was greeted with kindness and professionalism. Raj took the time to really listen—no rushing, no pressure. Just honest, thoughtful guidance. It felt more like talking to a friend than a salesperson. He made sure I understood everything clearly, and I always felt like I was in good hands. Praveen was equally incredible—efficient, organized, and incredibly supportive throughout the entire process. He worked behind the scenes to make everything come together smoothly, and I never once felt lost or overwhelmed. More

I wish that I could do a zero star, I just need to warn everyone of their horrible service. Sold me a car with no A/C, it wasn’t check before selling it to me in December, fair enough, but now are refusing everyone of their horrible service. Sold me a car with no A/C, it wasn’t check before selling it to me in December, fair enough, but now are refusing to fix it because it’s been over 6 months (by only a few weeks). While A/c might not be necessary to sell a car, this should have been disclosed, I will also add that I bought a 2020 Forester (for over $30 000) so you can imagine my surprise when the Ac didn’t work and Subaru city won’t do anything about that. On top of the my brake pads only have 2mm left, this was checked and signed off of when I bought it (due to Amvic regulations) they are telling me it’s my fault, and that I brake to hard and have worn them out. Incredibly rude accusation (Made by Camille in service). I have had many cars and never had to replace the brake pads before so wearing them out in 6 months seems insane. They are not diligent in their inspections, which is a huge safety concern, and on top of that are incredibly hard to get a hold of, I haven’t been able to speak with a sales manager of my original salesperson, getting a hold of service was a nightmare, I just kept being passed from one hold to the other. Phone called were left unreturned (specifically by sales manager Eric) They go out of their way to make me feel useless and like a waste of their time. Buying this car was a disaster in itself, I would never come back here, their financing department has also continuously wasted my time, not showing up to sceduled meetings etc . Have had fantastic experiences with Rally Subaru if you are looking for a Subaru dealership in Edmonton. Also just want to add, the told me I am responsible for what I buy, basically insinuating that they scammed me and it’s my fault for falling for it . I am unsure why there are dealerships dedicated to providing people with safe and reliable vehicles if it’s my responsibility to do all of that myself…. Again comment made by Camille in service More