Stratford Hyundai

If I could give negative stars I would. Took my car in after having them fix my transmission cooler line in April as it was acting as though it was low on fluid. They "put it on the code re Took my car in after having them fix my transmission cooler line in April as it was acting as though it was low on fluid. They "put it on the code reader" and came back telling me it was my turbo causing the problem and would cost me $800-$1500 to fix and the transmission was fine. I decided to get a second opinion as something didn't feel right about it. The shop i took it to checked out the turbo and the transmission (considering that was what they had worked on, it makes sense) the turbo was fine other than the intake clamp was the wrong size. The trany fluid, however, was black and full of debris causing the transmission to work too hard to shift gears. When I brought this to the attention of the dealership, the service manager simply said "I don't see a work order for this, so what do you want me to do?" My advice to all looking to buy a hyundai, DON'T DEAL WITH STRATFORD! cars are over priced and service department will screw you! And to top it off they cracked my windshield and won't do anything about it. More

Best group of people and service. Very helpful. Ask for Jerry. Thanks everyone for your help Very helpful. Ask for Jerry. Thanks everyone for your help More

Amazing work from mohammed . He was the best at his job !! Appreciate the work you do . Would definitely recommend him . Thank you again He was the best at his job !! Appreciate the work you do . Would definitely recommend him . Thank you again More

Stopped in and talked to Andrew Kennery and was he seemed very knowledgeable about the cars we are looking for and comparing them to other ones we are looking at. Very impressed at thought I'd leave a positi very knowledgeable about the cars we are looking for and comparing them to other ones we are looking at. Very impressed at thought I'd leave a positive review about that.. More

Service employees (both) were friendly for my tire swap & service 1 appointment. It was completed (approx 45min.). Retorquing, five day later was done within minutes by friendly competent service. member. service 1 appointment. It was completed (approx 45min.). Retorquing, five day later was done within minutes by friendly competent service. member. More

We were in the market for a replacement car and found the car we wanted at Stratford Hyundai. Our salesperson Andrew Kennery was incredibly helpful with us, helping us out at every turn. He was attentive to car we wanted at Stratford Hyundai. Our salesperson Andrew Kennery was incredibly helpful with us, helping us out at every turn. He was attentive to our needs and because of us buying the car online, he walked us through every step, ensuring we were comfortable and fully satisfied with the purchase process. I would fully recommend Andrew if you are looking to buy a new car More

Stratford Hyundai are great to deal with. The staff is friendly and informative. My vehicle was serviced quickly and the communication letting me know when my vehicle was ready was excellen The staff is friendly and informative. My vehicle was serviced quickly and the communication letting me know when my vehicle was ready was excellent. More

just got my 2023 kona highly recommended its so smooth and fast transactions 👌 jerry thanks and fast transactions 👌 jerry thanks More

Just picked up my new Santa Cruz. The Staff are amazing, Friendly, Honest and Knowledgeable. You do not get pressured and they let you know how the whole process has changed in recent The Staff are amazing, Friendly, Honest and Knowledgeable. You do not get pressured and they let you know how the whole process has changed in recent years , setting you with realistic expectations. I would recommend this particular dealership to anyone with out any reservations. Thank you Stratford Hyundai, I am sure we will being seeing you again! More

I was recently into Stratford Hyundai for winter tire swap out and had a few other questions regarding my Hyundai Touscon. It's great to be treated so well in these difficult times. Josh was quick to hel swap out and had a few other questions regarding my Hyundai Touscon. It's great to be treated so well in these difficult times. Josh was quick to help with any questions I had and very personable! He is a great addition to the team!! 5 stars to you Josh!! More