Steele Chrysler Dodge Jeep

James Anderson I recently purchased a vehicle from this dealership, this was my second vehicle from this dealership. James was my sales person at this time. He was v I recently purchased a vehicle from this dealership, this was my second vehicle from this dealership. James was my sales person at this time. He was very nice and helpful. The vehicle had no jack and he wasn't long in finding one to replace it. He also called 2 days later to inquire about our trip home & how we liked the vehicle. More

Recent experience. A week or two after i quit the dealer because we could find an agreement the sale manager recall me to discuss about the critique I wrote here. He tol A week or two after i quit the dealer because we could find an agreement the sale manager recall me to discuss about the critique I wrote here. He told me that it was strong and he apoligize and recognize that they made a mistake when they calculate the price. So i decided to give Steele Chrysler another chance. We met and discuss about the price and we finally come to an agreement. Unlucky as i am, I had minor problems with my SUV but I called Graham Lewis and he offer me a good support and good service. They accept to book my car the next day even if the service was already fully booked. More

BRAD GREY , AN EXCELLENT SALES PERSON,COMMUNICATOR!!!! GREAT EXPERIENCE,:Brad's thoroughness, very detail oriented,informed of promotions, answered all my questions.I received a great deal .Excelle GREAT EXPERIENCE,:Brad's thoroughness, very detail oriented,informed of promotions, answered all my questions.I received a great deal .Excellent listener, communicator ,sales person . More

Great experience I recently purchased a vehicle from this dealership, not my first vehicle but my first experience with Chrysler. James made me feel comfortable and e I recently purchased a vehicle from this dealership, not my first vehicle but my first experience with Chrysler. James made me feel comfortable and even put my mind at ease with the few concerns I had about the particular type of vehicle I was considering, so much so that I ended up making the decision right then. James made the process easy with his honest, respectful approach which I really appreciated. After the decision was made, Jennifer made the financial aspects clear, easy to understand. Jennifer has a great way with people, making you feel very comfortable with everything. More

MIKE IS AWESOME! Mike is fantastic. Himself and the business office staff worked hard to get me the best deal and the best interest rate. This is the first new car I e Mike is fantastic. Himself and the business office staff worked hard to get me the best deal and the best interest rate. This is the first new car I ever bought in my life and they made this experience stress free and enjoyable. More

I am exceedingly pleased with the experience, and my car. I found James to be respectful and knowledgeable. He listened and offered his experience, without being condescending. James continued to address me I found James to be respectful and knowledgeable. He listened and offered his experience, without being condescending. James continued to address me, as the buyer, even when I brought a male friend in to check my choice. The dealership was supportive when I changed my mind and chose a different vehicle from their lot. They truely wanted the best fit for me, and for me to be satisfied. More

JAMIE SAVED US FROM A WORLD GONE MAD!!!!! My daughter and I recently went shopping for a used vehicle for her - her 2007 Malibu was biting the dust. We originally went to another dealer simpl My daughter and I recently went shopping for a used vehicle for her - her 2007 Malibu was biting the dust. We originally went to another dealer simply because we received a flyer (usually I do not pay attention to those things but it came at just the right time), plus she had recall work done on her car there. We picked a vehicle that was 4 years old and had 90000 kilometers on it. We went through all of the financing trauma , put down a $500 deposit to "HOLD" the vehicle and went home to ponder over the situation. We decided that we would take it, I phoned this other dealer and told them; they would be undercoating, filling the vehicle with gas and cleaning it before we picked it up. WELL, we decided to not put all of our proverbial "eggs in one basket" and go visit Jamie. He informed us of a lovely SUV, two years NEWER and with 40000 LESS KILOMETERS and AWL that he had at the lot! It turned out that it was a bit less in price than the one from the other dealer!!! Now, which one would any normal person pick??? So I proceeded to call the other dealer to cancel the first vehicle, and I have been wrangling with them for the $500 deposit back. I still have not received it! In essence, I will not be going to the other dealer again, nor any other dealer for that matter. Jamie is personable and knowledgeable - he looked out for us, knew our budget and constraints and found us the best deal! I would like to mention as well that I cannot tolerate the "typical" salesman personality - the BS of it all - Jamie is a straight shooter and I do appreciate that. I own a small service oriented business with 5 company vehicles, and I will most definitely be coming to Steele Chrysler Dodge Jeep in the future when we need to trade any of those vehicles in. Now if you only had a van with AWD! More

No shananigans Finally getting fed up with O'Regan's crap since purchasing a 2012 Toyota Prius C I decided I had to do something to distance myself from them. Firstl Finally getting fed up with O'Regan's crap since purchasing a 2012 Toyota Prius C I decided I had to do something to distance myself from them. Firstly, I ripped the O'Regan name decal off the tailgate and put it through the shredder. Then I went to Steele Fiat and bought a Fiat 500 and gave my Prius keys to my wife. What a different experience with Steele. No fuss, no muss. No jerking me around like O'Regan's did. No cash-grab attempts. For once I was treated to a plain ol' simple car-buying transaction and no xx. I'd like to thank everyone at Steele for being honest, straight and up-front with me. This is where I'll be taking my business from now on. More

Scheduled maintenance check I took my 2013 Ram in for my scheduled maintenance check in May. I had called and had an appointment booked for 11am that morning. I sat in the waitin I took my 2013 Ram in for my scheduled maintenance check in May. I had called and had an appointment booked for 11am that morning. I sat in the waiting area for over FOUR hours for a booked appointment for what I thought would be an oil change and tire rotation. When I was not called to the bay after 2 hours, I went to the garage and was told it was not done yet and buddy must be at lunch because he couldn't find him. After 2 more hours of waiting, I went to garage again and was told they were just finishing up. Another 1/2 hour (at least) I was told it would be $300. I was NOT notified before the work was done. Although the fella at the service desk was really good to deal with.... he knew his people skills, the wait and the work done was NOT acceptable. While I was waiting, I went for a walk around the parking lot. There were 4 salesmen standing at the door who ALL walked away when I approached them to talk about the truck prices. Disgusted!!!! Shame on you Steele Chrysler!!!! More

What was I thinking getting work done without the written estimate in my hands. Ashleigh told me on the phone it would cost $273 + $70 = $343 ($394.45 with taxes) to get a rear bearing replaced. I phoned a estimate in my hands. Ashleigh told me on the phone it would cost $273 + $70 = $343 ($394.45 with taxes) to get a rear bearing replaced. I phoned around and found their quote reasonable for a dealership (a bit more expensive than Speedy, quite a bit more than Canadian Tire). My wife brings the van in for repairs and ends up paying $530.85! What the _____ is wrong with this picture! Buyer beware... More