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St. Albert Dodge Chrysler Ltd
St. Albert, AB
348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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348 Reviews of St. Albert Dodge Chrysler Ltd
June 01, 2016
More than I expected Today I'm a proud owner of a new 2016 Ram 1500 Longhorn, with thanks to St Albert Dodge and especially the staff. It didn't start out that way... Peg Today I'm a proud owner of a new 2016 Ram 1500 Longhorn, with thanks to St Albert Dodge and especially the staff. It didn't start out that way... Peggy had referred me to this dealership after I had mentioned to her that I was considering a newer used vehicle. My 2007 Ford Explorer was on its last legs and the suggested repairs list was getting too lengthy and expensive. Peggy suggested I visit St Albert Dodge and have a chat with one of their sales people. I had my eyes on a used Ram 1500 and was prepared to pay cash for the truck. Barry Lundquist came to my rescue and suggested I take advantage of a current incentive of 0% interest over 84 months on the purchase of a new truck. After some dilly dallying, I met with Vince and inked up a deal. The following day I received a call from Roch to make an appointment to have my ProPack servicing completed. After a brief 'hold' on the phone, Roch confirmed I could bring the truck in at noon the same day. Wow...I'm thinking. For the time I was waiting for my truck to be detailed, I was tended to by their receptionist who welcomed me into her 'house'. She was the first person I dealt with at St Albert Dodge, and the last person I said "thank you" to when I left with my new truck. Sorry, I do not recall her name. But extended kudos to her...you know who you are. A short while later Roch called me advising that my truck was ready. He walked me through every aspect of what was done. I didn't believe this was the same truck I had bought. Peggy had told me she would 'take good care of my new baby and have her all prettied up". That she did. Thank you Peggy! Yep, today I'm a proud owner of a new 2016 Ram 1500 Longhorn. Why? Because the folks at St Albert Dodge that I had contact with...earned it. More
by MrWhiskey
Employees Worked With
Peggy in detailing and your main receptionist, Vince Lee, Roch Tardy, Barry Lundquist
May 27, 2016
Amazing salesman I cannot believe what David Gibson and his team did for me. Im very busy with work and after calling him and telling him what i was looking for, withi I cannot believe what David Gibson and his team did for me. Im very busy with work and after calling him and telling him what i was looking for, within the hour he was at my work site, with the truck he wanted to sell me. He then proceeded to take my vehicle and appraise it and work out a deal for me. Alll i can say is amazing service. Ive never heard of any car salesman doing that, actually coming to you to make the deal work. I truly believe he got me an amazing deal on my new ram. Would reccommend to anyone and will definately be the first person i go to to buy a new vehicle in the future! More
by Furbster94
Employees Worked With
David Gibson
May 23, 2016
Jeep cherokee Both Grant & Perry made my recent new vehicle purchase of Jeep Cherokee run smoothly and both gentlemen treated me with care, kindness and professi Both Grant & Perry made my recent new vehicle purchase of Jeep Cherokee run smoothly and both gentlemen treated me with care, kindness and professionalism. Thank you both 😊😊 More
by newcar123
Employees Worked With
Perry McFarlane, Grant Edmondson
May 12, 2016
The salesman and sales manager are a joke, bunch of crooks! Went to the dealership and met with Derek Mounzer, was trading my dodge Ram 1500 due to the fact my ex's name was on it and I needed it in my own name Went to the dealership and met with Derek Mounzer, was trading my dodge Ram 1500 due to the fact my ex's name was on it and I needed it in my own name. Explained this all to Derek and told him specifically I wanted the exact same vehicle with all the options of my trade in. He guaranteed me that everything would be the same and foolish me I trusted him. Went in to sign the papers and the truck wasn't on the lot it was in their storage compound. I still trusted him because he told me everything was the same as my truck. I signed all papers and went to pick my truck up the next evening and when I got in the truck it was nothing like the one I traded, at which point I was so angry I was in tears, I told Derek that I wanted my own truck back and he once again told me that he would make everything right! xxxxxxxx, they installed an aftermarket bluetooth system in which the proceeded to glue it onto the dash of a new truck without even consulting me. I contacted the sales manager several times after no satisfaction I contacted Dodge Canada and was told that they spoke to Brandon and he would be calling me. Never heard anything, needless to say I hated the new truck and what was suppose to be a Happy day for me ended in tears. After a month I took to Derrick Dodge and they got me out of the truck and into the truck I wanted. I purchased 3 vehicles from St Albert Dodge and will never step foot in that place again! I wouldn't recommend anyone to purchase from them. Go to Derrick Dodge at least they take the time to go through every little detail in the vehicle with nothing hidden! More
by Denise
Employees Worked With
Brandon, Derek Mounzer
May 03, 2016
Great experience Shannon was very knowledgeable when it came to the technology that the Jeep Cherokee that I bought had. Great guy called a couple of times to ensure Shannon was very knowledgeable when it came to the technology that the Jeep Cherokee that I bought had. Great guy called a couple of times to ensure I was satisfied with my vehicle and if I needed anything. Definitely would recommend purchasing a vehicle both from Shannon and St Albert dodge. This is my 4 vehicle from them and they treat you like family both in the sales team and service team. More
by Smokeater
Employees Worked With
Shannon Stuht
May 03, 2016
It was a good experience Shannon is a very principled and personable individual. He went out of his way to make certain we were satisfied with our purchase. We were impressed Shannon is a very principled and personable individual. He went out of his way to make certain we were satisfied with our purchase. We were impressed with the attitude of everyone at the dealership. More
by Dick
Employees Worked With
Shannon Stuht
May 02, 2016
Straight forward approach As soon as I was on the property I was greeted with a friendly welcoming. I found the sales straight forward and very attentive. The financing went As soon as I was on the property I was greeted with a friendly welcoming. I found the sales straight forward and very attentive. The financing went well I appreciated the honesty and suggestions. More
by Tambit
Employees Worked With
Mark Ammar, Jay Vantol
April 30, 2016
Awesome, best experience I have had at a dealership! We went in to test drive with a plan to buy elsewhere because of previous experiences! Our salesman Mark Ammar was excellent, straight forward and alo We went in to test drive with a plan to buy elsewhere because of previous experiences! Our salesman Mark Ammar was excellent, straight forward and alot of fun to deal with. Kept it light and stress free! I will go back, and I will buy my next vehicle from Mark and the crew at St.Albert Dodge! More
by Gary Snelgrove
Employees Worked With
Mark Ammar
April 21, 2016
Outstanding I recently Factory ordered and purchased my dream car from St Albert Dodge. The entire process went extremely well. Brent McRae my sales rep was there I recently Factory ordered and purchased my dream car from St Albert Dodge. The entire process went extremely well. Brent McRae my sales rep was there every step of the way to answer any questions that I had. Taking delivery of the car was the easiest and smoothest I have ever experienced. I Love my car. They have earned my loyalty with this purchase. More
by craig1973
Employees Worked With
Brent McRae, Vince Lee
April 20, 2016
New Jeep Cherokee The salesperson, Mark Ammar, was very helpful and knowledgable about the vehicle. The service and I love my new vehicle! Thanks to Mark and Ravi! The salesperson, Mark Ammar, was very helpful and knowledgable about the vehicle. The service and I love my new vehicle! Thanks to Mark and Ravi! More
by Happy customer
Employees Worked With
Ravi Coomar, Mark Ammar
