St. Albert Dodge Chrysler Ltd

Time of my life Professional, dedicated and pleasant. I left with a huge smile on my face and was extremely satisfied. Will always remain loyal to St Albert Dodge. Professional, dedicated and pleasant. I left with a huge smile on my face and was extremely satisfied. Will always remain loyal to St Albert Dodge. More

Tried Service Centre for first time - not going back Pretty frustrating experience and a waste of time. Took my Jeep Grand Cherokee in as engine light was coming on. Had an auto repair shop look at it Pretty frustrating experience and a waste of time. Took my Jeep Grand Cherokee in as engine light was coming on. Had an auto repair shop look at it and they told it was a issue with Cylinder 4. So, took it to the dealership. The first time they looked at it, said they couldn't find any diagnostics and the computer didn't show any history. Spark plugs, etc. were fine. Leave dealership and an hour later, the engine light comes on again. This time, I look online at the Jeep forums and they say it is a cylinder issue (just like the auto repair shop said). I tell the service centre that when I go back, but they have to run diagnostics to confirm for $160. Turns out this is a known issue (defective part) and FCA is extending the warranty to fix it. Tried to up-sell me on an engine tuneup for $700-$800 to 'resolve my problem', which some of the services they will have to do when they replace that left cylinder anyway. Called FCA Customer Service as I didn't have to pay the diagnostic fee of $160 given it was a known problem, and they contacted the dealership to resolve for me. Don't think they liked me calling the FCA customer service, because I didn't get a shuttle back for 3 hours. And when I finally got there, they tried to take the customer whom we waited 15 minutes for in the shuttle and was therefore after me in line -- pretty rude. I asked to go first as I had been waiting the longest, and got a dirty look. I don't feel confident in returning there again - not sure I can trust their advice and have faith in their service. More

Painless and straightforward Simon was great to deal with. The whole experience was painless and everyone was honest and straightforward. All staff were helpful and friendly. I wo Simon was great to deal with. The whole experience was painless and everyone was honest and straightforward. All staff were helpful and friendly. I would recommend st albert dodge to anyone. More

Best new vehicle buying experience I’ve ever had! St Albert Dodge went above and beyond to make my experience satisfying. From my sales guy Brent, to the finance guys Vince and Clint, my recent purcha St Albert Dodge went above and beyond to make my experience satisfying. From my sales guy Brent, to the finance guys Vince and Clint, my recent purchase of a 2018 Ram 1500 Sport was a hassle free transaction that met all my requests with a positive attitude. I love my new truck and would recommend St Albert Dodge to anyone looking to buy some new wheels. RJ More

Excellent and professional service Those staff that assisted me were truly showing their professional service and trying as much to help me (client) to be satisfied. They are trying to Those staff that assisted me were truly showing their professional service and trying as much to help me (client) to be satisfied. They are trying to meet my demands. More

2018 Ram 1500 Went looking for a new truck, told them what i needed and they complied. This is the third vechicle i have bought there. Sales team was excellent. Th Went looking for a new truck, told them what i needed and they complied. This is the third vechicle i have bought there. Sales team was excellent. They didnt try to upsale me and the price discussed was the price i paid. Will return there when my wife is ready for a new wrangler! More

Everybody Worked Hard To Get Me The Right Truck I went in looking for a basic truck to do some RV towing but as we drove into payload, hitch weight and towing capacity it began to look like we could I went in looking for a basic truck to do some RV towing but as we drove into payload, hitch weight and towing capacity it began to look like we could find one. But Simon and the team persevered and kept presenting me with different options until we finally found one that was perfect. Thanks again to Simon, Matt, Jay and Daylan for bringing it all together and getting me a great truck. More

Very Satisfied Customer We came all the way from Yellowknife to Edmonton to buy a secondhand vehicle. Mr. Jerry Joseph was the consummate professional. With Jerry’s help, w We came all the way from Yellowknife to Edmonton to buy a secondhand vehicle. Mr. Jerry Joseph was the consummate professional. With Jerry’s help, we were able to purchase a band new vehicle in our budget. We highly reccomend Jerry Joseph at St Albert Chrysler and will be sending our family and friends. More

One of the best experiences EVER at a dealership My niece & I just bought a used car together from Chad Davis. Daylan was our finance contact. Both men went above and beyond to help us get what we My niece & I just bought a used car together from Chad Davis. Daylan was our finance contact. Both men went above and beyond to help us get what we needed at a price that was right for us. Due to some incorrect data on my nieces' credit report she was having difficulty getting financing anywhere. NO other dealership would tell her what the issue was. Daylan was very professional & carefully explained the problem to us. Once we had that info we were able to solve the problem & continue with making a car purchase. While we worked on that, Chad did his best to find us a couple of vehicles that met her requirements for us to choose from. Both Daylan & Chad made sure we were comfortable every step of the way. Daylan took the time to explain any terms that were new to us & answer any questions we had to our satisfaction. He made sure we had all the info we needed to make a clear decision on options offered too. He also compared interest rates between three different potential lenders for us to ensure we would get the lowest borrowing rate possible. I'VE NEVER ENCOUNTERED A MORE PROFESSIONAL FINANCE MAN AT ANY OTHER DEALERSHIP THAT I'VE EVER WORKED WITH. Thank you Daylan for making this transaction as efficient and cost effective as possible. More

Can’t ask for better service I’ve had my Jeep in for warranty service a few times and my service advisor is Kaitlyn She takes the time to get to know You and your vehicle And i I’ve had my Jeep in for warranty service a few times and my service advisor is Kaitlyn She takes the time to get to know You and your vehicle And is outstanding to deal with I highly recommend her to be your only service advisor More