St. Albert Dodge Chrysler Ltd

Shannon knows his customers My experience with Shannon at St. Albert Dodge was nothing short of exceptional. Not only does he know the product he is selling inside and out, but h My experience with Shannon at St. Albert Dodge was nothing short of exceptional. Not only does he know the product he is selling inside and out, but he knows his customers needs as well. Unlinke other salespersons, it felt like Shannon truly wanted us to get the best deal possible with the most transparency possible. At the end of the day, it was this that made the decision to buy a non brainer! More

Finally a positive buying experience I got what I asked for plus more. Jeff took all the time necessary to make me feel comfortable with my choice. Dylan went over all paperwork with me I got what I asked for plus more. Jeff took all the time necessary to make me feel comfortable with my choice. Dylan went over all paperwork with me thoroughly More

Painless! Hi there, the vehicle was presented as advertised and everyone was very easy to deal with Payment and taking delivery of our new to us vehicle was s Hi there, the vehicle was presented as advertised and everyone was very easy to deal with Payment and taking delivery of our new to us vehicle was seamless Thanks More

Pleasant Experience Buying our New Jeep with John Had the pleasure to work with John to purchase our latest vehicle. We received great, no-pressure service from him and the staff at St Albert Dodge wi Had the pleasure to work with John to purchase our latest vehicle. We received great, no-pressure service from him and the staff at St Albert Dodge with the purchase of our Cherokee. We felt like we were presented with a fair price up-front and that John looked after our interests in getting us the right vehicle. Kevin, in finances, was also terrific working with, making the entire process a pleasant one. The vehicle was meticulously prepared and John took the time to go over all functions and set up a lot of the features for us. We believe we not only "buy a car, we also buy a dealership" and we can recommend St Albert Dodge and John Smith without hesitation. More

Amazing Experience Shout out to Chris Myers who’s very helpful and patient when we were deciding our first family car. Staffs are accomodating. Overall, we are a happy c Shout out to Chris Myers who’s very helpful and patient when we were deciding our first family car. Staffs are accomodating. Overall, we are a happy customer. More

Time of my life Professional, dedicated and pleasant. I left with a huge smile on my face and was extremely satisfied. Will always remain loyal to St Albert Dodge. Professional, dedicated and pleasant. I left with a huge smile on my face and was extremely satisfied. Will always remain loyal to St Albert Dodge. More

Tried Service Centre for first time - not going back Pretty frustrating experience and a waste of time. Took my Jeep Grand Cherokee in as engine light was coming on. Had an auto repair shop look at it Pretty frustrating experience and a waste of time. Took my Jeep Grand Cherokee in as engine light was coming on. Had an auto repair shop look at it and they told it was a issue with Cylinder 4. So, took it to the dealership. The first time they looked at it, said they couldn't find any diagnostics and the computer didn't show any history. Spark plugs, etc. were fine. Leave dealership and an hour later, the engine light comes on again. This time, I look online at the Jeep forums and they say it is a cylinder issue (just like the auto repair shop said). I tell the service centre that when I go back, but they have to run diagnostics to confirm for $160. Turns out this is a known issue (defective part) and FCA is extending the warranty to fix it. Tried to up-sell me on an engine tuneup for $700-$800 to 'resolve my problem', which some of the services they will have to do when they replace that left cylinder anyway. Called FCA Customer Service as I didn't have to pay the diagnostic fee of $160 given it was a known problem, and they contacted the dealership to resolve for me. Don't think they liked me calling the FCA customer service, because I didn't get a shuttle back for 3 hours. And when I finally got there, they tried to take the customer whom we waited 15 minutes for in the shuttle and was therefore after me in line -- pretty rude. I asked to go first as I had been waiting the longest, and got a dirty look. I don't feel confident in returning there again - not sure I can trust their advice and have faith in their service. More

Painless and straightforward Simon was great to deal with. The whole experience was painless and everyone was honest and straightforward. All staff were helpful and friendly. I wo Simon was great to deal with. The whole experience was painless and everyone was honest and straightforward. All staff were helpful and friendly. I would recommend st albert dodge to anyone. More

Best new vehicle buying experience I’ve ever had! St Albert Dodge went above and beyond to make my experience satisfying. From my sales guy Brent, to the finance guys Vince and Clint, my recent purcha St Albert Dodge went above and beyond to make my experience satisfying. From my sales guy Brent, to the finance guys Vince and Clint, my recent purchase of a 2018 Ram 1500 Sport was a hassle free transaction that met all my requests with a positive attitude. I love my new truck and would recommend St Albert Dodge to anyone looking to buy some new wheels. RJ More

Excellent and professional service Those staff that assisted me were truly showing their professional service and trying as much to help me (client) to be satisfied. They are trying to Those staff that assisted me were truly showing their professional service and trying as much to help me (client) to be satisfied. They are trying to meet my demands. More