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Spinelli Toyota Pointe Claire

Pointe-Claire, QC

4.9
212 Reviews

10 Auto-Plaza

Pointe-Claire, QC

H9R 3H9

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212 Reviews of Spinelli Toyota Pointe Claire

October 29, 2020

Good people, Good service. Always helpful and available. They had to endure me for 6 months, bugging them with questions and requests... Love my truck! More

by Matt04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Magnan
Oct 29, 2020 -

Spinelli Toyota Pointe Claire responded

Thank you for your great comments. We strive every day to offer the best customer service and we are more than happy to answer all your questions. Your positive feedback is greatly appreciated.

September 26, 2020

I was very satisfied with the customer service that I got, plus I got a free change of oil in top of a good deal. Entire team at Toyota Pointe-Claire is professional and friendly. More

by Plamadeugen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sajeevan Nafanathan
Sep 29, 2020 -

Spinelli Toyota Pointe Claire responded

Thank you for your positive feedback. We are happy to hear that you had a very satisfying service with our team. Congratulations on your new purchase and welcome to the Spinelli family!

September 04, 2020

After so many back and foward for the last year still have the same problem of a skwiking sound on the weel of my 2018 4runner More

by Client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
M. Nantel
Sep 08, 2020 -

Spinelli Toyota Pointe Claire responded

Thanks for rating 1.5 of 5 stars Noel. We are sorry that you were not satisfied with your service. Do not hesitate to contact us to give us more information. This allows us to achieve a common goal of better service. Thanks again for your time. (Customer relations (514)694-8333 ext. 2)

September 01, 2020

I hate car shopping but the peeps at Spinelli Toyota Pte Claire made everything easy and mostly painless this time lol. I had a lot of questions and reservations and everyone took the time to answer me and More

by Erin C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafiq, Mike, Mary and Angela
Sep 03, 2020 -

Spinelli Toyota Pointe Claire responded

Thank you very much for your positive feedback Erin C. We are happy that our team made the process easy and painless. Congratulations on your new and welcome to the Spinelli family!

August 13, 2020

I have worked a great number of dealers and garages as a mechanic and I I must say, this has to be the absolute worse post sale service I have ever seen. Quite literally they could not give a absolute xxxx More

by alexfrenza
Recommend Dealer
No
Employees Worked With
Garage
Aug 14, 2020 -

Spinelli Toyota Pointe Claire responded

Merci pour vos commentaires. Nous avons été en contact avec le directeur de service. Il est claire que la situation mérite un éclaircissement, s'il vous plaît contactez-nous au 514-694-8333 ext 2

May 27, 2020

Lost my business Despite many years of great service, the acquisition of my last vehicle, a Tacoma has left me very disappointed. In August 2019 I picked up my truck s More

by brigittebays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
kirill.varenik@spinelli.com
Jun 03, 2020 -

Spinelli Toyota Pointe Claire responded

Thank you for your comments. We strive every day to offer the best customer service and we take your feedback very seriously. We have forwarded your comments to the sales manager to address your concerns. Thank you once again for your time. (Customer Relations Specialist (514)694-8333 ext. 2)

February 25, 2020

Wonderful service The service was exceptional , extremely helpful and patient with my endless questions! Edward specifically went out of his way to reassure me with my More

by Harriet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward
Feb 27, 2020 -

Spinelli Toyota Pointe Claire responded

Thank you for your great comments, Harriet Harris. We are happy to hear that you had a stress free purchasing experience with Edward. Our goal is to provide an outstanding service experience. Congratulations on your new purchase. Welcome to the Spinelli family!

February 15, 2020

Purchse of Pre-Owned Toyota Corolla Edward was personable and interested in meeting our needs with a reliable car at a fair price as well as assuring that we were ready to drive away goo More

by Frank and Dawn Principe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Moufarrej
Feb 25, 2020 -

Spinelli Toyota Pointe Claire responded

Thank you for your great comments Frank and Dawn Principe. We are happy to hear that Edward was personable and interested in meeting your needs. Our goal is to provide an outstanding service experience. Congratulations on your new purchase. Welcome to the Spinelli family!

June 05, 2019

Pleasant environment Financed the lease - end purchase of a Corolla. Staff are personable and competent, Bobby was very helpful, Angie was remarkable. They turn a chore i More

by Sandra
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby and Angie
Jun 06, 2019 -

Spinelli Toyota Pointe Claire responded

Thank you for your kind review and congratulations on your new Corolla Sandra! We are happy to hear that Bobbie and Angie were remarkable.Thank you once again!

May 03, 2019

Juste parfait Wow service parfait dans tous les départements, conseils excellents, rapidité et informations complètes. Concessionnaire à recommander pour votre proc More

by Bella66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre, stephen, Marlene
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