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Spinelli Toyota Pointe Claire

Pointe-Claire, QC

4.9
229 Reviews

10 Auto-Plaza

Pointe-Claire, QC

H9R 3H9

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229 Reviews of Spinelli Toyota Pointe Claire

February 18, 2025

Very satisfying service job in Toyota spindle very nice people in the service dept. Elmas & ellie More

by Jerzydeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmas
Feb 18, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time to leave us this exceptional review!! We are so pleased to hear that you had were so satisfied with the service you received with our team at Spinelli Toyota Pointe-Claire. We will be sure to pass along your kind words to Elmas and Elie! Your feedback is greatly appreciated and we cannot wait to welcome you back for your next service!

February 11, 2025

It is not something that I would expect to say about a dealer, but it was a very good experience. I was supported by the sales team (Kyleigh Pacheco), maintenance team (service manager Yatish Desai), and More

by Vladislav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyleigh Pacheco (sales), Mary Greenstein (finance), Yatish Desai (service), Kash (delivery)
Feb 11, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for choosing Spinelli Toyota Pointe-Claire!! Our commitment in the Spinelli group is to provide exceptional customer service by working together as a team. Your witnessing of our team's cooperation and dedication firsthand is truly a proud moment for us. Vladislav, we are grateful that you gave us a 5-star rating and shared your positive experience with us. If you would like to further discuss your experience, please don't hesitate to call our Customer Relations Department at 514-694-8333 extension 2. it would be a pleasure to speak with you.

February 08, 2025

The service is excellent. Service advisor is very professional and helpful. It's the first time we go here for service. More

by dai_nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Ghafari
Feb 10, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time to share this perfect score with us! We are so pleased to hear that you found our service to be excellent and that our service advisor was professional and helpful at Spinelli Toyota Pointe-Claire! We appreciate the opportunity to serve you and look forward to welcoming you back in the future.

February 05, 2025

warranty was pro rated, over 3 times, all past warranties were not honoured people are on commission at front and rate is $160 plus tax my best woshes More

by fff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
private thx
Feb 05, 2025 -

Spinelli Toyota Pointe Claire responded

Good morning. As customer satisfaction is of utmost importance to us, we would have liked to contact you regarding your experience. Unfortunately, we cannot find a file under your name. If you could please contact our Customer Relations Department directly at 514-694-8333 ext 2. It would be a pleasure to speak with you.

February 01, 2025

The service given was excellent. All employees were professional, kind, respectful and informative. Will continue doing business with Spinelli Pointe-Claire. More

by amg5706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gouveia
Feb 03, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time to share this perfect score with us! We are positively thrilled to hear that our team provided you with such excellent service and that you found our employees to be professional, kind, respectful, and informative. We are honored to have you in the Spinelli family and look forward to continuing to serve you in the future at Spinelli Toyota Pointe-Claire.

January 25, 2025

I had my business with Spinelli Toyota pointe Claire 3 times and it’s been amazing experience. Salesman Eric Charlebois did exceptional job that exceeded my expectations and make my purchase a lot easier More

by kyounghwa0418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Charlebois
Jan 27, 2025 -

Spinelli Toyota Pointe Claire responded

We thank you so much for your great feedback and thank you for this excellent 5 on 5 stars rating. We are happy to hear that our team helped make your experience a pleasant one! We hope to see you again soon!

January 21, 2025

Cash set up my new with my carolla. He was GREAT! He made the visit very pleasant. More

by Gini
Recommend Dealer
Yes
Employees Worked With
Cash
Jan 22, 2025 -

Spinelli Toyota Pointe Claire responded

We thank you so much for your great feedback Gini and thank you for this excellent 5 on 5 stars rating. We are happy to hear that Kash helped make your experience a pleasant one! We hope to see you again soon!

December 22, 2024

They have very Service. Especially my sales agent kylie pacheco. She is a very patient and professional young salesperson. From the time we ordered this car two years ago to More

by Ping
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyleigh pacheco, Mary Geenstein Campbell Kash outar
Dec 23, 2024 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time to share your 5 star experience with us, Ping! We are absolutely thrilled to hear that Kylie and Kash provided you with excellent service. We appreciate your recommendation and are glad that you are happy with your new car and the assistance you received at Spinelli Toyota Pointe-Claire!

December 18, 2024

Excellent service. Very competent. Kash Eric Angela and Marlene all wonderful. I highly recommend. Thabks More

by L.denoncourt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash, Eric, Angela, Marlene
Dec 18, 2024 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time to share this impeccable 5 star rating with us! It's amazing to hear that Kash, Eric, Angela, and Marlene provided you with such excellent service. We truly appreciate your recommendation and look forward to seeing you again in the future!!

December 14, 2024

Elmas Possian was very knowledgeable and gave excellent service. She was attentive and pleasant to deal with. Kosta Parhas explained the addtional services offered with details needed. The service is alw More

by S. Gauthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmas Possian, Kosta Parhas
Dec 16, 2024 -

Spinelli Toyota Pointe Claire responded

We thank you so much for your feedback, thank you for the great rating of 5 on 5 stars. We are happy Elmas helped make your experience go smoothly! We hope to see you again soon!

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