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Spinelli Toyota Pointe Claire

Pointe-Claire, QC

4.9
236 Reviews

10 Auto-Plaza

Pointe-Claire, QC

H9R 3H9

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236 Reviews of Spinelli Toyota Pointe Claire

April 11, 2025

Good customer service, timely, adequate waiting time, required work was done, any questions answered, reasonable price for what was done., More

by jsdagenais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valérie
Apr 11, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for your this excellent 5 star feedback!! We're delighted to hear that you were so satisfied with and that our team took such great care of you responsive to your questions. It's great to know that the waiting time was adequate and the pricing met your expectations. We appreciate your support and look forward to seeing you again!

April 11, 2025

The staff at spinelli go out of their way to satisfy the client in sales, service or clerical dept . More

by G.cadelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafik Yousef, marlene sauve, angela d’antonio, kash ??
Apr 12, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you, G. Cadelli, for your kind words and most excellent 5 star rating! We are elated to hear that our team at Spinelli Toyota Pointe-Claire has been able to meet your expectations! Your satisfaction is our top priority, and your feedback is greatly appreciated. Looking forward to serving you again in the future!

April 10, 2025

It was a very satisfactory experience with the staff of Spinelli, specially Ahmed Hassan. He went out of his way to advise and help us, giving us all the information that we needed. Excellent customer serv More

by Rohan Pathirage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Hassan; Cash Outar; Mary Greenstein.
Apr 10, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for this excellent review, Rohan Pathirage. We are delighted to hear that Ahmed Hassan provided you with the exceptional service we strive for at Spinelli Toyota Pointe-Claire. It’s wonderful to know that you found our customer service excellent and that Ahmed was able to assist you effectively. Your feedback is greatly appreciated!

April 09, 2025

À great team where each member is client oriented satisfaction.We are in friendly good hands More

by Kirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafik
Apr 09, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for your kind words and for recognizing our team's dedication to client satisfaction. We’re delighted to hear that you felt you were in friendly and capable hands during your experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

April 03, 2025

my first visit was great! Every Toyota employee was courteous, with a big smile and lots of empathy Best service I ever had:thank you More

by raymondroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valery Ramirez
Apr 05, 2025 -

Spinelli Toyota Pointe Claire responded

It fills us with great pride to hear that our team gave you the best service you ever had and made your first visit memorable with their courteous service and empathy! Thank you so much for sharing this excellent 5 star rating with us Raymond Roy! Your kind words truly mean a lot to us at Spinelli Toyota Pointe-Claire!

March 14, 2025

Highly recommended dealership. The process and transaction was so smooth and fast. The agents handled it effectively and efficiently. Our needs/requests are being taken cared espec More

by Sheryl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
WESLEY, KASH, MARY and ANGELA
Mar 14, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you so much for your kind words and for recommending our dealership, Sheryl! It's amazing to hear that your experience was smooth and efficient and that our team was able to have all your needs met! Wesley, Kash, Mary, and Angela will be delighted to know they made such a positive impact on your visit at Spinelli Toyota Pointe-Claire. It's our goal to provide top-notch service to all our customers and it's wonderful to know that we met your expectations!

March 11, 2025

Well and promptly received at the service desk and everything was done well to the car. Thank you. More

by Tassis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 12, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you Tassis, so much for taking the time to share this exceptional 5 star feedback! It fills us with pride to hear that you were so well received and that our team took such great care of your vehicle! We hope to see you again soon!

February 18, 2025

Very satisfying service job in Toyota spindle very nice people in the service dept. Elmas & ellie More

by Jerzydeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmas
Feb 18, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time to leave us this exceptional review!! We are so pleased to hear that you had were so satisfied with the service you received with our team at Spinelli Toyota Pointe-Claire. We will be sure to pass along your kind words to Elmas and Elie! Your feedback is greatly appreciated and we cannot wait to welcome you back for your next service!

February 11, 2025

It is not something that I would expect to say about a dealer, but it was a very good experience. I was supported by the sales team (Kyleigh Pacheco), maintenance team (service manager Yatish Desai), and More

by Vladislav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyleigh Pacheco (sales), Mary Greenstein (finance), Yatish Desai (service), Kash (delivery)
Feb 11, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for choosing Spinelli Toyota Pointe-Claire!! Our commitment in the Spinelli group is to provide exceptional customer service by working together as a team. Your witnessing of our team's cooperation and dedication firsthand is truly a proud moment for us. Vladislav, we are grateful that you gave us a 5-star rating and shared your positive experience with us. If you would like to further discuss your experience, please don't hesitate to call our Customer Relations Department at 514-694-8333 extension 2. it would be a pleasure to speak with you.

February 08, 2025

The service is excellent. Service advisor is very professional and helpful. It's the first time we go here for service. More

by dai_nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Ghafari
Feb 10, 2025 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time to share this perfect score with us! We are so pleased to hear that you found our service to be excellent and that our service advisor was professional and helpful at Spinelli Toyota Pointe-Claire! We appreciate the opportunity to serve you and look forward to welcoming you back in the future.

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