Spinelli Toyota Pointe Claire

Excellent service, very proactive and have a good follow-up. Very detailed and professional. Excellent product knowledge. follow-up. Very detailed and professional. Excellent product knowledge. More

My first visit to Spinelli Toyota was honestly disappointing. The experience felt rushed, and I left feeling like just another number. I wasn’t planning to return. But then something unexpected h disappointing. The experience felt rushed, and I left feeling like just another number. I wasn’t planning to return. But then something unexpected happened—Manager Jonathan Raymond personally reached out to me. I hadn’t even voiced my concerns, yet he took the initiative to apologize and make things right. That gesture alone spoke volumes about the dealership’s values. From that point on, the service was outstanding. Mr. Raymond ensured everything was handled with care and professionalism, and Mr. Ahmed Hassan, the salesman I worked with, was incredibly helpful, patient, and knowledgeable. Together, they completely turned my experience around. In the end, I not only got a great vehicle, but I also gained a lot of respect for how Spinelli Toyota treats its customers when things don’t go perfectly. Mistakes happen—but it’s how you respond that matters, and they absolutely nailed it. If you’re considering Spinelli Toyota, I highly recommend asking for Mr Raymond and/or Mr. Hassan. Also they delivery coordinator Mr. Kash did an outstanding job going through all the features of the vehicle. They genuinely care, and it shows. More

Service explanation respect kindness patience over and above service loyalty asked alot of questions and always answered with kindness..the best above service loyalty asked alot of questions and always answered with kindness..the best More

Très bon service, j'ai tot aimé. Tout était au top.Le personnel était très sympathique. Tout était au top.Le personnel était très sympathique. More

I am so happy with the services I get from Spinelli point claire. I will refer my family claire. I will refer my family More

Service was friendly and efficient. All my questions and concerns about my car were properly addressed. Appreciated the attention. Thank you. All my questions and concerns about my car were properly addressed. Appreciated the attention. Thank you. More

Repeat customer. Always treated with openness and respect. The team is friendly and goes the extra mile. They are patient and answer all questions clearly. Always treated with openness and respect. The team is friendly and goes the extra mile. They are patient and answer all questions clearly. More

Everything is professionally done. From the appointment reminder then the reception and the actual service. No complaints! Most notably: Service Advisor Michelle Gouveia is always ve From the appointment reminder then the reception and the actual service. No complaints! Most notably: Service Advisor Michelle Gouveia is always very helpful, Polite and Courteous. More

3d toyota car for me, good service received. Quick replied on emails for questions if needed Quick replied on emails for questions if needed More

Professionnel, rapide, efficace et honnête . Je le recou à tous mes amis et à mma famille. Merci Lucas de m ‘svoir aide à trouver la voiture que je voulais en un temps record alors que j attenda Je le recou à tous mes amis et à mma famille. Merci Lucas de m ‘svoir aide à trouver la voiture que je voulais en un temps record alors que j attendais pendant des mois. Que ma commande arrive . Merci aussi de m avoir proposé une formule qui me convient 👍 More