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Spinelli Toyota Pointe Claire

Pointe-Claire, QC

4.9
222 Reviews

10 Auto-Plaza

Pointe-Claire, QC

H9R 3H9

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222 Reviews of Spinelli Toyota Pointe Claire

April 30, 2022

Great dealership, awesome service, delivered my car on time, especially Mr. Michael Cardineli of service department, highly recommended! More

by Ernesto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Michael Cardeneli
May 02, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for writing in Ernesto. We want our guests to have a great experience and we are happy to hear that Michael Cardineli was able to assist you according to your need. We look forward to seeing you on your next visit!

April 29, 2022

The Service Tech Expert Elmas Possian is a pleasure to deal with as I've had Elmas as my rep since 1988 and she always meets you with a smile and gives you a great start to your day. When Elmas is not av More

by robertbaylis52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELMAS POSSIAN
April 27, 2022

Excellent Service! ! The staff are very accommodating especially Wesley. It was a smooth process with Toyota Spinelli Point Claire More

by allain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley
April 19, 2022

Alex is a very good listener and helper to us. We had a smooth transaction. More

by Adhine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander
Apr 20, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for writing in Adhine. We want our guest to have a great experience and we are happy to hear that Alex assisted you according to your needs. We look forward to seeing you again in the future!

April 18, 2022

Everyone is very nice but after 6 visits in 3 years I find 2-3 hours just to change tires is way longer than other dealers I have been to in the last 30 years. More

by jay
Recommend Dealer
Yes
Employees Worked With
Valerie
Apr 20, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for sharing your feedback Jay. I am sorry to hear that you were disappointed with the duration of our service. Please note that delays may happen during this time of year due to volume, especially with the fact that we still have to disinfect all the vehicle before and after service. If you have any other questions or comments to share, please do not hesitate to contact our Customer Relations Department at 514-694-8333 Ext 2.

April 13, 2022

The Service Department staff are so easy to work with. They are very helpful and knowledgeable. They keep you informed as to the progress of the work being done and the time it will be expected to be read More

by Csheehy712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle ( last visit with a Rav 4) and Michael (present visit)
Apr 13, 2022 -

Csheehy712 responded

Thank you.

April 11, 2022

Excellent service, delivered with a full tank of gas and a full set of winter tires. Happy to do business with Spinelli Toyota Pointe Claire More

by Isabelle L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geerthanan Sivasathiyapalan
Apr 12, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for your positive comments Isabelle L! Customer satisfaction is of great importance to us and your comments are valued. We are happy to hear that our team at Spinelli Toyota Pointe-Claire was able to provide you with an excellent service and we look forward to seeing you in the future!

April 08, 2022

Wonderful service, everybody there was very helpful. would recommend family & friends. the salesmen to the accounting to the person who hands over the Rav4, service great More

by TP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirril, Mary, Cassandra
Apr 11, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for sharing your feedback! We want our guests to have a great experience, and we are glad to hear that our team at Spinelli Toyota Pointe-Claire were able to assist you according to your needs. Congratulations on your new RAV4!

March 24, 2022

My visit went very well, I received everything promised in a timely manner. Staff was helpful and pleasant. More

by kennedys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmas Possian
Mar 25, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for your feedback. We want our guests to have a great experience and we are happy to hear that our staff was helpful and pleasant. We look forward to seeing you on your next visit!

March 19, 2022

The wait is worth ! As a single mom I’m so worried about the expenses of my car , I’m so grateful Toyota point Claire make sure I received the best and comfortable servi More

by Lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Ramirez and the Toyota point Claire team
Mar 21, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for sharing your experience. We are happy to hear that our team at Spinelli Toyota Pointe Claire was able to assist you according to your needs, and even provided you with a loaner. We look forward to seeing you again on your next visit!

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