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Spinelli Honda

Montreal, QC

4.8
98 Reviews

220 boul. Montréal Toronto

Montreal, QC

H8S 1B8

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98 Reviews of Spinelli Honda

February 28, 2022

Exige des frais pour donner ton code pour ta radio alors que ce n'est pas une pratique de Honda. Te charge pour avoir ajouté du lave-glace dans ton réservoir qui était pratiquement plein. More

by richardandre
Recommend Dealer
No
Employees Worked With
Spinelli
Mar 01, 2022 -

Spinelli Honda responded

Merci pour vos commentaires Richard Andre et on est désolé d'entendre que vous n'étiez pas satisfait avec nos services. Nous voulons que nos clients aient une excellente expérience, et la satisfaction de nos clients est d'une grande importance pour nous. Si vous souhaitez discuter de votre situation avec nous en détail, veuillez appeler notre Département de Relations Clients au 514-694-8333 ext. 2.

January 26, 2022

Bad customer service after the sale and service, really disappointed with the service of my car and the cleaning service More

by Bad service
Recommend Dealer
No
Employees Worked With
Directeur
Jan 27, 2022 -

Spinelli Honda responded

We are unable to retrieve a file with the name provided, we would appreciate further information regarding the visit at Spinelli Honda. Please give us a call at 514-694-8333 ext 2, the customer relations department would like to discuss this matter.

January 21, 2022

I’m a spinelli honda customer since 2015 this is my 3rd car and counting the salesmen and managers are very friendly 100% recommend this place More

by Antonio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod, Pedro, Alexander
Jan 24, 2022 -

Spinelli Honda responded

Thank you for writing in Antonio. We are glad to hear that the salesman and managers were friendly, and we also want to thank you for your loyalty. Congratulations on your new vehicle!

January 03, 2022

I went to this dealer since it had good reviews and they had some deals on their 2022 demo models. I just wanted to provide a warning that unfortunately, they, like some other dealers use very basic, da More

by eg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan
Jan 04, 2022 -

Spinelli Honda responded

We really appreciate the time you took to provide this detailed feedback. Your comments are really important to us since this can only help us improve on the service we provide you and our guests. We understand that you are disappointed with the service you received, and if you'd like to discuss this in more details, please contact our Customer Relations Department at 514-694-8333 ext 2.

September 30, 2021

I was contacted by the service department manager shortly after posting a review about my unpleasant experience with the car cleaning service the dealership was offering. Philip, the manager, was sorry t More

by Tawanda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip
Sep 30, 2021 -

Spinelli Honda responded

Thank you for your feedback. We spoke with the General Manager and learned that there may have been some misunderstanding or miscommunication. As a result, our Service Manager got in touch with you to discuss your situation and to find a solution. If you ever need help with anything else, please do not hesitate to contact our Customer Relations Department at 514-694-8333 Ext 2.

September 02, 2021

Je viens de remplacer mon HRV Sport 2019 pour un HRV Touring 2022. Toute l'équipe m'a bien écouté et combler mes attentes à tout point de vue. Je recommande fortement ce véhicule More

by Honda HRV Touring 2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Dumais, Angélique Guillemette, Maud Desparois, Erik Bissonnette
April 23, 2021

Best dealer, best saler 10/10. I totally recommend this dealership. It’s my second car that a get there and I always got a great servive! More

by fdionne777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandre chevrier
Apr 28, 2021 -

Spinelli Honda responded

Thank you for your positive review. Customer satisfaction is of great importance to us and your comments are valued. Congratulations on your new vehicle and thank you for your loyalty.

Apr 28, 2021 -

Spinelli Honda responded

Thank you for your positive review. Customer satisfaction is of great importance to us and your comments are valued. Congratulations on your new vehicle and thank you for your loyalty.

November 01, 2020

I bought a Honda Civic 2015 this week & I was pleased with the amazing service that i got from the staff . Vlad, you are an amazing sales person!! The professionalism delivered from Angelique with a gre More

by hbekit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelique & Vlad
Nov 02, 2020 -

Spinelli Honda responded

Thank you for your positive comments. We are very happy to hear that you had an amazing sales experience with Vlad, Angelique, and the rest of our team. Congratulations on your new purchase. Welcome to the Spinelli family!

October 28, 2020

I bought the new Honda pilot 2021 from Spinelli and i couldn't be happier. Kenny was amazing great customer service 100%. Great team work. More

by twinsjj21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Maude, Myriam
Oct 28, 2020 -

Spinelli Honda responded

Thank you very much for your positive comments. Customer satisfaction is of great importance to us and your comments are valued. We are happy that you had amazing customer service with Kenny and the team. Congratulations on your new purchase and welcome to the Spinelli family!

October 25, 2020

Bonne expérience ... beaucoup d’informations données à toutes mes questions... j’adore ma Honda Fit . Communication impeccable! On prend le temps nécessaire pour que je puisse faire le bon choix More

by ginettenantel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Sousa
Oct 27, 2020 -

Spinelli Honda responded

Merci beaucoup et félicitations pour votre nouvel achat Ginette Nantel! Nous nous efforçons chaque jour d'offrir le meilleur service client. Vos commentaires sont très appréciés. Bienvenue dans la famille Spinelli!

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