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Southtown Hyundai

Edmonton, AB

3.7
689 Reviews

10150 34 Ave NW

Edmonton, AB

T6E 6G7

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689 Reviews of Southtown Hyundai

August 06, 2014

amazing!!!!!!! Michael Castro and Genevieve Hudjik are example of a great people to work for customer service! they are very accommodating, friendly and honest. i wo More

by rezhizon25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genevieve Hudjik, Michael Castro
August 02, 2014

Great service! this is service! I would like to comment Mitch (sales) for a very friendly service, Tim (car mechanic) for a very good job in maintaining my vehicle a More

by neilaganda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim (car mechanic) awesome!, Mitchelle Santiago, Derek Pottle
August 02, 2014

Service at it's finest Just look For Michael Castro for sales, and Genevieve Hudjik for finance. Hyundai Southtown is lucky to have these 2 employees. Both are friendly and More

by sukibee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genevieve Hudjik, Michael Castro
August 02, 2014

Excellent Vehicle Purchase Experience I purchased my new Santa Fe XL dealing with Aaron over the phone, and he found me the exact vehicle that I was looking for, for a great price. When I More

by stubblejumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 30, 2014

Pure excellence =) Thank you, Mike Castro for an amazing experience! Thank you for listening to our needs and fulfilling them to the best of your ability! Keep up the gr More

by Songco28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Castro
July 30, 2014

Excellent customer service I was very impressed with the customer service they offered from salesman , receptionist , sales manager & finance manager. Micheal showed us every si More

by Goldiesingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Castro
July 20, 2014

Fantastic customer service Kindness and caring from the manager, front desk, salesman and finance department. Couldn't have chosen a better place to purchase a much needed vehic More

by lisemiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Vela, Peggy Van Ek-Veenstra, Mitchelle Santiago, Ken Matsuba
July 17, 2014

Southtown Hyundai is a great place to buy vehicle I bought my first car from Southtown Hyundai, I was completely satisfied with my over all experience, not only did I get a good deal on a car the cust More

by Jtaylor58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchelle Santiago
July 15, 2014

bought a car and the tires are crap they arn't trying I just bought a car 2 months ago from them and I had a blow out on the highway I was lucky enough to keep the car on the road I figured benefit of the More

by colin_chaloux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashlie MacArthur, Phan Nguyen, Gary McDonald
Jul 21, 2014 -

Southtown Hyundai responded

Good morning Colin! I just wanted to say thank you for partnering up with us and resolving your tire situation. I am looking forward to meeting you on Thursday when you are having the new tires installed. Have a fabulous week and we will see you on the 24th. Ashlie

Jul 21, 2014 -

colin_chaloux responded

Couldn't have just emailed me

Jul 21, 2014 -

Southtown Hyundai responded

Hey Colin sorry I did not mean to offend you in anyway. We always make a response to any post, good or bad. I am just following our process to make sure every post is responded to according. Thanks for understanding.

Jul 21, 2014 -

colin_chaloux responded

Well once all is done and the tires are on the car my review will be edited accordingly and everything will be changed

Jul 21, 2014 -

colin_chaloux responded

Also am I going to need to find a way to work or will I have the service loaner

Jul 21, 2014 -

Southtown Hyundai responded

We will have a car for you for Thursday morning. Let me know if anything changes on your end. Thanks Colin

Jul 22, 2014 -

colin_chaloux responded

Will do

Jul 24, 2014 -

colin_chaloux responded

So is fucking with me a response to piss me off

Jul 24, 2014 -

Southtown Hyundai responded

Colin we had three tires here ready to go and a service car lined up. Everything was put together as agreed, you pay for half the tires and we pay for the other half. You were getting three tires put on today, to have a total of 4 new tires. I am not quite sure what went wrong here and why you are mad at us?

Jul 24, 2014 -

colin_chaloux responded

You told me you would pay for two as I had already paid for one as well I never negotiated on the price of the car when I know the blue book value is less alot less as a matter of fact 3000 dollars less you are trying to screw me around when you and I had a verbal agreement that I would only be paying for 1 tire and that money for 1 tire I dont have and won't have for some time because that previous blow out is now costing me 500 dollars 200 for the tire 300 to have the fender refinished as well I'm not sure if my tires fall under the 400,000 continental tire recall

May 16, 2014

Very friendly I am very happy with this dealership. They helped me out a lot and I recommended a lot of my friends. I definitely recommend Southtown Hyundai to ev More

by namskram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlie, Ashlie MacArthur
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