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Southtown Hyundai
Edmonton, AB
673 Reviews
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673 Reviews of Southtown Hyundai
December 12, 2014
negligence galore. I purchased my car here, and it was a close to home, convenient place to bring it to be serviced... DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. They'v I purchased my car here, and it was a close to home, convenient place to bring it to be serviced... DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. They've lost my keys, and in the same key-loosing service, they neglected to even do the service the car was trusted with them for, they had no respect for a persons time, or for their car. More recently, I took a work related trip to Vancouver- On that trip my check engine light came on, so I had the car brought to the nearest Hyundai there; that happened to be North shore Hyundai. They informed me that the check engine light was an 'engine knock trouble code' and that Hyundai had released a bulletin to all dealerships about the GDi engines for a known issue where they are ending up with a carbon build up in the valves that is not being burnt off, eventually this needs to be opened up, soaked and cleaned out.... the reason I mention Hyundai releasing a bulletin is because had south town followed the advice of the bulletin and added the cleaner to my tank at service intervals as instructed (which after all, is why I take my hyundai to a hyundai dealership to be serviced PROPERLY!), this NEVER would have been an issue. Nope, they cut corners and because of that The car was at Northshore overnight so it could soak and be cleaned properly- this buggared up the entire trips timing and spoiled what little faith I had in South town Hyundai. North shore Hyundai in Vancouver was incredibly helpful and went a long way out of their way to make sure I understood what was going on, and even gave me a bit of the cleaner to get me started putting it in the tank periodically to make sure this doesn't happen again. They provided a level of service I would never have gotten at South town, effectively making south town look like a joke of a three ring circus, not a service center to be trusted... I will NEVER be bringing my car back to south town hyundai, and I will be having a conversation with hyundai customer service in regards to their pathetic service. More
by Screamstress
Employees Worked With
Gary McDonald
October 23, 2014
Great experience for a first time buyer ! This was my second car buying, first car financing and my experience with the sales person, michael castor, was great and unforgettable and I'll defin This was my second car buying, first car financing and my experience with the sales person, michael castor, was great and unforgettable and I'll definitely be coming back for my next car! More
by Kitechaser
Employees Worked With
Michael Castro
October 20, 2014
first truck Excellent costumer service. It was a dream to have a 2013 truck thanks for a big help Michael Castro and Michael Nguyen. You guys made impossible poss Excellent costumer service. It was a dream to have a 2013 truck thanks for a big help Michael Castro and Michael Nguyen. You guys made impossible possible! More
by jcaguicla1772
October 17, 2014
"Lucky Me" buying a first car could be a challenging one, but with the help of Mitchelle Santiago and Genevieve Hudjik of Southtown Hyundai I got my new Santa Fe buying a first car could be a challenging one, but with the help of Mitchelle Santiago and Genevieve Hudjik of Southtown Hyundai I got my new Santa Fe with ease,, thank you very much guys for the help. More
by lapad
Employees Worked With
Mitchelle Santiago, Genevieve Hudjik
October 14, 2014
Good Professional Dealer This dealership has surely gotten lot better than last year when I was looking for a Sonata. They have much more professional staff working now than p This dealership has surely gotten lot better than last year when I was looking for a Sonata. They have much more professional staff working now than previously. Anyway, I didn't end up getting a Santa Fe due to budget constraints but these guys never pushed me into buying it. They didn't use their affiliated Team Ford sales tactics to get the sale through! More
by pgoel12
Employees Worked With
Michael Riley, Jordan Peterson
October 02, 2014
Great Service and Value Michael Castro was great to deal with. Very friendly, knowledgeable, and not at all pushy. He followed up a couple days after my purchase to ensure ev Michael Castro was great to deal with. Very friendly, knowledgeable, and not at all pushy. He followed up a couple days after my purchase to ensure everything was still going well and to find out how I was enjoying my vehicle. I would definitely recommend to visit him when going to Southtown Hyundai! Lewa in Finance was also great to deal with and processed the financing paperwork in an extremely timely manner. More
by Nolsklesco
Employees Worked With
Lewa Seifedinne, Michael Castro
October 02, 2014
First time buyer experience I'm very satisfied the way he explain all information about buying a car. A new learning experience that I had. Awesome and very intelligent car deale I'm very satisfied the way he explain all information about buying a car. A new learning experience that I had. Awesome and very intelligent car dealer agent who allotted his time and effort to me. Good job! More
by jovel110390
Employees Worked With
Mitchelle Santiago
October 02, 2014
Great car buying experience I was in looking for a Hyundai Veloster turbo and dealt with Jordan as my salesman. It is a little daunting to spend the amount of money to buy a new I was in looking for a Hyundai Veloster turbo and dealt with Jordan as my salesman. It is a little daunting to spend the amount of money to buy a new car and make sure it is the true vehicle you truly want but I was impressed by his attitude and knowledge of the car. He made my wife and I feel comfortable and was not pushy at all. He took us for a test drive and I was very happy with the car and the same day we bought it and the next day they were able to locate and hand the vehicle over to me. On pickup day Jordan went through all the features of the car and any other questions we had which was appreciated as I had never owned a car with the amount of features as the Veloster Turbo has equipped. I have already received responses to my emails on the car as well so the post buying experience has also been great. On another note I want to say it was great to deal with the financial side with Lewa as he went over all the options, payment plan etc and was very easy going throughout the process. I would definitely recommend this dealership and the employess above I dealt with. Thank you More
by Lionfan
Employees Worked With
Lewa Seifedinne, Jordan Peterson
October 01, 2014
Great!!! I'm quite satisfied with my experience of purchasing a Santa Fe XL at Southtown Hyundai. Thanks to Mitchelle's help everything went very smooth and ea I'm quite satisfied with my experience of purchasing a Santa Fe XL at Southtown Hyundai. Thanks to Mitchelle's help everything went very smooth and easy. More
by Alvin-Ivy Abutan
Employees Worked With
Mitchelle Santiago
September 28, 2014
Good people selling great cars, but watch the price! Went in to buy a new car, should have printed out MSRP. Hyundai Accent 5DR Hatch Compared many offerings and almost didn't end up at Hyundai becau Went in to buy a new car, should have printed out MSRP. Hyundai Accent 5DR Hatch Compared many offerings and almost didn't end up at Hyundai because it was too expensive on paper. Still ended up going to dealer on a whim, impressed with the car on a second viewing (shortlist before this dealer was two cars), bought it after negotiating. The price that was quoted we offered a lower price (by over $1.5k) and the dealer beat it! However, going back to MSRP at home, it was exactly MSRP! Could have done a bit better perhaps? But Hyundai usually has cars flying off the shelves - so overall good. More
by james.ng.52
Employees Worked With
Michael Castro
