Southtown Hyundai

Exceptional customer service In my many dealings with southtown, I have found chasity to be very friendly, and a good "listener" She always takes the time to see my needs are met In my many dealings with southtown, I have found chasity to be very friendly, and a good "listener" She always takes the time to see my needs are met and looked after. I highly recommend you ask for her when in dealership. More

Everyone was so pleasent to work with! Doug, Paul, rolend were fantastic! Definitely would and will recommend this place to everyone! So polite, quick service, so patient, all in all great Doug, Paul, rolend were fantastic! Definitely would and will recommend this place to everyone! So polite, quick service, so patient, all in all great service! They were all so welcoming! they all worked together so well, as well as did their best to keep me informed as well as found the best fit for me and my family. More

Incredible experience! Cory was absolutely incredible! He listened to what I wanted and was looking for. He was honest and realistic - which I appreciated. The sales experie Cory was absolutely incredible! He listened to what I wanted and was looking for. He was honest and realistic - which I appreciated. The sales experience with Cory was seamless ... I left with a Tucson that I absolutely love! Amazing job! Tarah was so helpful in Financing - made it a smooth process! More

Worst experience with this Josh Ferry We went to this dealership to buy a car. We decided about vehicle. Mr. Cory was helping us. Cory got emergency Call from his home. He went and said so We went to this dealership to buy a car. We decided about vehicle. Mr. Cory was helping us. Cory got emergency Call from his home. He went and said someone will be with us soon to help. He was working on rate negotiation before left. After one hour Josh came to us and he cancel all previous negotiations and said I will not accept all that and he increased decided price. We were intend to trade our old vehicle. They had our old vehicle key with them for appraisal. Since deal was not accepted by us so we asked them our key for our vehicle. HE GOT SO MAD ON US. HE BROUGHT KEY AND THROUGH ON MY FACE. WHEN WE COMPLAINT TO MANAGER THEN HE LIED THAT WE USED WRONG WORD FOR HIM. WHICH WAS FALSE. HIGHLY NOT RECOMMENDED THIS WORST PLACE. More

Shop somewhere else, you can do better Audi lacks customer service and then laughs when called on it. Typical used car salesman you would expect from a corner lot. Based on Audi and Norb Audi lacks customer service and then laughs when called on it. Typical used car salesman you would expect from a corner lot. Based on Audi and Norbert the dealership gets 1 star. Save yourself some trouble and shop somewhere else. You deserve better. More

Very Good Experience I had a very good experience with the staff at Southtown Hyundai. They were pleasant and easy to work with. This isn't my first new vehicle but the fi I had a very good experience with the staff at Southtown Hyundai. They were pleasant and easy to work with. This isn't my first new vehicle but the first one I purchased on my own. I knew what I wanted, I just needed to test drive the one I wanted and work out the details. Everything went fairly smooth; my only critique was the length of time at each of my visits. Of my four visits, three were with appointments but they weren't always prepared. It would have been great to have everything ready so I didn't spend a couple hours each time I went in. Saying that, I LOVE my car; it was delivered five days earlier than anticipated; and drove away with my new car the day it was delivered to the dealership. Thank you to everyone that helped! More

Not impressed with sale techniques I went in to the dealership because I had recently moved to town and was interested in looking at vehicle options to purchase. I went in hoping for a I went in to the dealership because I had recently moved to town and was interested in looking at vehicle options to purchase. I went in hoping for a 2018 Santa Fe but after hearing the price, I wanted to also look at used vehicles and figure out what the best option would be for me. I asked my sales person to look at the 2018 Santa Fe, 2018 Tucson and also made it clear that I wanted to look at the used cars they had on their lot. My sales person refused to show me any used cars and said my only options were the 2018 vehicles. When I was hesitant to agree to anything on my very first day going in, he continuously said "I don't know what's holding you back from purchasing" after I repeatedly told him I did not currently have a job (as I had just moved here) and that it was my first big purchase. I felt very pressured and uncomfortable at the dealership. When I had first arrived they had asked for some information on me, including my phone number. I would not have provided it if I had known that my sales person was going to continuously message me for weeks after visiting asking me when I would be able to purchase etc. I informed him that if I was still interested in looking at vehicles at Southtown that I would call him and thanks for his time. He continued to message me even when getting no response. I felt harassed and uncomfortable. I decided to try West Edmonton Hyundai and received excellent service. They asked permission before using my phone number provided, and understood when I said that it was a big purchase for me. I ended up buying a vehicle from them instead. After purchasing, I told my sales person that I had purchased elsewhere and his response was that I should have told him the deal West Edmonton hyundai gave me so that I could have bought with him instead given all the work he put in test driving etc... we went for one test drive on one vehicle. Would have liked to have purchased from Southtown as the finance lady and the sales manager were very friendly. However, I do not appreciate someone taking advantage of having my contact information to continuously send messages when I clearly was not interested. Would recommend West Edmonton Hyundai as their sales people are not pushy, and do not use your phone number without permission. More