Southtown Hyundai

Graham was wonderful to deal with Graham has one of those personalities that when you first meet him its like you've known him forever. He immediately makes you feel at ease and that h Graham has one of those personalities that when you first meet him its like you've known him forever. He immediately makes you feel at ease and that he understands your needs, He walks you through your purchase taking time and ensuring your comfort with your purchase. He follows up and every time we bring our car in for service and he is there to greet us. From Sarah at front reception all the way to back of service you do feel like Southtown Hyundai is part of a team that you wont find elsewhere. More

Excellent Dealt with sales and finance over the phone and e mails everything worked out great sales answered all my questions and finance handled all the financ Dealt with sales and finance over the phone and e mails everything worked out great sales answered all my questions and finance handled all the financing needed More

Sarah was very helpful with a great positive energy. Sarah went out of her way to assist me; which was very appreciated. Her positive energy was not expected but thoroughly enjoyed. Keep up the great wo Sarah went out of her way to assist me; which was very appreciated. Her positive energy was not expected but thoroughly enjoyed. Keep up the great work !!! More

Amazing I have nothing but good to say about this dealership they went above and beyond. Cory cooper made sure that I was happy and completely satisfied with I have nothing but good to say about this dealership they went above and beyond. Cory cooper made sure that I was happy and completely satisfied with every aspect of my deal. He even went through the entire vehicle with me to make sure we where both happy with the condition of the vehicle before we started any paper work . I would highly recommend this dealership and Cory To anyone looking to purchase a vehicle. More

Overbearing sales tactics Was looking to purchase a new vehicle, I asked if a vehicle was available and then was bombarded by multiple texts and phone calls. 7 Texts and 4 phon Was looking to purchase a new vehicle, I asked if a vehicle was available and then was bombarded by multiple texts and phone calls. 7 Texts and 4 phone calls to be exact. Very annoying. Never gave permission to call me or use my number. And now its odd that I am getting MANY spam calls....very suspect. Would not recommend contacting these people for service at all. Terrible experience. More

I bought a vehicle from this dealership and I would warn anyone else who goes there to be extremely cautious about how your vehicle is being represented anyone else who goes there to be extremely cautious about how your vehicle is being represented More

Worst experience. He withholds important information until after he’s pressured you into signing a deposit form. He will tell you it is absolutely refundable at anytime you want to back out of the purch until after he’s pressured you into signing a deposit form. He will tell you it is absolutely refundable at anytime you want to back out of the purchase and for any reason before signing. He is a liar and will hide behind his “manager” who conveniently is not on this website to leave a review. Who himself is an awful person himself and has no intention to return our money or will contact us. He berated and belittled me and my pregnant wife to tears. We were offered goauto credit but after this experience we will never purchase a vehicle from this company at any point and just wanted our money back. Avoid this salesman and this dealership at all costs. Do not give him your time or business. His word means nothing. More

great experience I find the atmosphere warm and friendly.The sales staff are knowledgeable and helpful.,The financial advisor was very helpful with our budget and took I find the atmosphere warm and friendly.The sales staff are knowledgeable and helpful.,The financial advisor was very helpful with our budget and took the time to explain the options that were available. More

Awesome experience Awesome customer service the second you walk in the door and make your way to the front counter. They made me feel welcome and comfortable for my firs Awesome customer service the second you walk in the door and make your way to the front counter. They made me feel welcome and comfortable for my first major purchase. Brent exceeded my expectations as a salesman and worked hard to fight for the deal I wanted, and made me feel safe going through with my investment. My daughter and I love my new truck, and I'd do business again with him in a heartbeat. Also a big thanks to Sharise in the finance department helping keep me happy and staying within all aspects of my budget. Thank you southtown hyundai! More

Above and Beyond So car shopping can be very intimidating and worrisome. My past experience at a previous dealership left a sour taste in my mouth. So needless to say So car shopping can be very intimidating and worrisome. My past experience at a previous dealership left a sour taste in my mouth. So needless to say I hesitated reaching out when I found a car that I was interested in over at South Towne Hyundai. I originally started my search online and was met immediately with a response by Paul Mackenzie. I was at the dealership the following day. Paul graciously met me on his day off and to me that is above and beyond. Nothing was pushy, all my questions were answered and he made me feel there wasn’t a buyer Vs. Dealership relationship but rather than him being there for me and my best interest as a single mother/purchaser. I put in an offer on a vehicle but went home that evening with hmm not buyers remorse but possibly anxiety. Paul again responded to any and all of my emails regarding my pull back on the offer even when not at work. Thank you Paul! The following day he sat with me and let me lead the way finding something that best suited for my family (again) - buying a new car is so hard. Found my car!! My heart was 110% in and off to finance I went. Next I met Sharise Doolaege. Another very personal, relaxed atmosphere. She was very informative and very willing to explain everything slowly and also held so much patience (even when I came in with my two younger children and sat in her office for a couple hours). Sharise also met my wants and needs, again not Buyer Vs. Dealership. Thank you Sharise for setting me up with the extras. I can empathize with the frustration she probably deals with on the financial side. Big thanks to Peggy for also assisting in the process of the financial side (she was the one who called to deliver me the good news). To the other staff who I never even directly dealt with, thank you for always greeting me as I walked through the door. Always with “how are you’d, can I help you, have you been helped” and smiles. Reception/administration was always friendly and cheerful on the phone. I have never had such a wonderful “buying” experience not only from a dealership but just in general. I walked away feeling I made new friends. I’ve often had my previous car into random places for oil changes, tunes ups were done not at one specific shop rather than random places as well. I am actually disappointed that I had never taken my Hyundai to South Towne before for maintenance and oil. I look forward to only ever coming in with my new vehicle to South Towne Hyundai. Thanks team for being so professional yet personal and more than efficient and accommodating. This was truly an above and beyond experience and my children and I are so very happy with our Hyundai Tucson. The happiest customer! Andrea To More