Southtown Hyundai

“I purchased a car at this dealership in late August “I purchased a car at this dealership in late August 2019. I was assured by the salesperson that I dealt with that should I have any problem “I purchased a car at this dealership in late August 2019. I was assured by the salesperson that I dealt with that should I have any problems or concerns I could return there and they would gladly assist me. When I was changing my wiper blades this past week I noticed that the moulding between the hood and windshield was damaged such that a piece of the moulding had been broken at some point and they had simply glued it back together rather than replace it. I returned to the dealership to bring the damage to their attention and show them they had simply put glue on the damaged piece. I requested that they replace the damaged part because you cannot fix the damage with glue. The salesman/manager that was on duty was very rude to me. He insulted me and called me a liar. He then got in my face and told me that they would not fix it! That was a totally unacceptable way to treat anyone let alone a customer. Another staff member who witnessed this behavior suggested I return the next day to speak to the General Manager. I met with the General Manager the next day and he also told me that they would not fix the damaged part. In fact, he suggested that when I need my windshield replaced perhaps they could do something about the damage at that time. That was a ridiculous suggestion because replacing the damaged part should not be dependent upon a windshield replacement! They do not honour their words that they will gladly assist their customers if any problems arise. Instead they are very rude and treat their customers as though they are stupid! Their customer service is terrible. Think twice before you give them your business because they do not care about their customers and their words mean nothing!” More

Paul was very helpful in our vehicle search. We orignally how our budget set to low because we were nervous on what we could afford. But up further review with him we found out that we were able to get into how our budget set to low because we were nervous on what we could afford. But up further review with him we found out that we were able to get into a brand new 2020 Santa Fe. He helped show us how the payments would work and was ot pushy at all. Help us open our eyes. I will defi itly be recommending frienxs and family to see Paul in their vehicle shorts More

Last year model, great price! Bought an ex-rental car at an excellent price. Even threw in the block heater for free. First new car in about 10 years so thankful for a painless exp Bought an ex-rental car at an excellent price. Even threw in the block heater for free. First new car in about 10 years so thankful for a painless experience. More

Exceptional experience with with Paul Mackenzie. If you buy a car from this man you, and your family will be treated like family. Honest, hard working family man that I truly felt had me and my families in buy a car from this man you, and your family will be treated like family. Honest, hard working family man that I truly felt had me and my families interests at heart. Will be sending anyone I know in the market his way. Would recommend 100 times out of 100 More

I went there to look for a vehicle and I was greeted by Paul and was treated with care and professionalism. I have had my vehicle for a month now and am very happy with it. I felt as if Paul is there for t Paul and was treated with care and professionalism. I have had my vehicle for a month now and am very happy with it. I felt as if Paul is there for the buyer and helped me out significantly with my purchase. I will definitely be referring my business associates and my friends to Paul for their vehicle needs. More

Customer service is a priority to them, very flexible with meeting times. Works very hard to meet needs of the customer. Overall a fantastic job with meeting times. Works very hard to meet needs of the customer. Overall a fantastic job More

Everything is really nice ! 👍🏻He gave us really nice customer service! I thanks to him that he finance my car and i get it new condition. Thank you ! customer service! I thanks to him that he finance my car and i get it new condition. Thank you ! More

My wife and I have had a great experience with the staff at south town Hyundai foom start to picking up our new kona .We would reccomend going to check out the new cars at south town Hyundai foom start to picking up our new kona .We would reccomend going to check out the new cars More

Audi was pleasant to work with We didn't end up nailing down a deal, but I found Audi pleasant to work with. Responsive and attentive, and obviously a sharp guy. We didn't end up nailing down a deal, but I found Audi pleasant to work with. Responsive and attentive, and obviously a sharp guy. More

I will only buy from Southtown Hyundai I had the best experience buying my 2019 Santa Fe Sport from our Sales Person Graham to our finance writer. Jonathan was so welcoming and made us feel I had the best experience buying my 2019 Santa Fe Sport from our Sales Person Graham to our finance writer. Jonathan was so welcoming and made us feel like our purchase was personal and appreciated, he even followed up with us. Since our purchase we have had our vehicle serviced twice with Tanya as our Service Liaison and there isn't a dealership out there that can beat this great experience. More