Southtown Hyundai
Edmonton, AB
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673 Reviews of Southtown Hyundai
Helpful, easygoing Audi did a lot of work compiling and delivering information to me so I could make the best informed choice on a vehicle. He was flexible and laid back Audi did a lot of work compiling and delivering information to me so I could make the best informed choice on a vehicle. He was flexible and laid back while still maintaining a professional relationship. Thanks Audi! More
I'm that kind of customer that follows the Advisor, not the dealership, thanks Paul Mackenzie, this was by far the most pleasant buying experience for me and my wife. the dealership, thanks Paul Mackenzie, this was by far the most pleasant buying experience for me and my wife. More
In went there for the oil change for my sonata on 21 January 2019 . Rory was my service advisor . After there service he call me that i have a recommendation replacement for the cabin filter . The stran January 2019 . Rory was my service advisor . After there service he call me that i have a recommendation replacement for the cabin filter . The strange thing is that cabin filter I replaced by myself in December. I told him that it is replaced like a month ago and in seconds he changed his statement and said its okk now. And the second issue was that my car makes a louder noice on some intervals. I received the text that the technician took a test drive and he noticed the loud noice as well and after that he is trying to look the cause . When they didn’t found the cause they blame the tires as well as my bumper . This noise is coming from last 2 months from my engine between 80 -95kms speed . At the end the charged $109 for inspection for not getting the issue fixed .they got the noise is coming but they didn’t get the exact cause. Rory was arguing with me on the call when i said $109 is doesnt make any sense cause they didn’t recognize the sound . when i went to pick my car , i met JEFF (service manager) he didn’t solved my problem as well . I also wanna discuss my last year experience with this place . I went there for my service number 3 . They recommended me the wheel alignment . They performed the wheel alignment that time . After the wheel alignment , my steering was in incorrect position. I have to visit like 3 times for the correct wheel alignment coz every time the wheel position was wrong which was impacting my wheels . I end of paying $109 for no reason . My car was very dirty from outside as well as they didn’t even vacuum my car. Both were mentioned in the service package . More
Out of Province Vehicle Purchase I contacted Southtown Hyundai looking into purchasing a vehicle. Paul Mackenzie reached out to me quickly. Paul was very responsive. I wanted to ensur I contacted Southtown Hyundai looking into purchasing a vehicle. Paul Mackenzie reached out to me quickly. Paul was very responsive. I wanted to ensure that this would be a straight forward transaction as I would be buying from out of province and Paul made it happen. Very impressed with Paul and would recommend him to anyone looking to purchase a vehicle. More
Knowledgeable, professional and friendly! Great service!! I am truely impressed by Paul's ability to provide excellent service and communication while not being pushy (or any other sales person cliche). I wo I am truely impressed by Paul's ability to provide excellent service and communication while not being pushy (or any other sales person cliche). I would recommend this dealership to anyone, and more specifically Paul Mckrnzie. More
Up front service with personalized attention Although my purchase did hit some hiccups, Iksan, Haneff, Peggy amd Sherise all treated me with open and honest communication. The whole team was extr Although my purchase did hit some hiccups, Iksan, Haneff, Peggy amd Sherise all treated me with open and honest communication. The whole team was extremely friendly and caring. I always felt heard and that my needs were being met. Great job team! I appreciate all your time and efforts to get me into my new Elantra. A special thanks to Iksan for your follow through and staying in constant contact with me. More
Paul was fantastic! He was reasonable, easy going, and knowledgeable. He never pressured me to buy something that I didn't want. I will be recommending him to anyone who is looking for a car! knowledgeable. He never pressured me to buy something that I didn't want. I will be recommending him to anyone who is looking for a car! More
Bought New 2020 Hyundai Santa Fe Ultimate, we really love it, Paul and Haneef are very friendly and helpful Excellent customer service, I will definitely recommend it, Paul and Haneef are very friendly and helpful Excellent customer service, I will definitely recommend More