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Southtown Chrysler
Edmonton, AB
327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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327 Reviews of Southtown Chrysler
April 03, 2017
Awesome people Very nice experience. Nice people very helpful. Exceed my expectations. Employees are very friendly. 100% i will recommend this dealership to all kf m Very nice experience. Nice people very helpful. Exceed my expectations. Employees are very friendly. 100% i will recommend this dealership to all kf my friends. More
by Don
Employees Worked With
EZ, Sarah Donnan, Sean Sumner
March 29, 2017
Outstanding Service Overall this experience was one I won't forget. I dealt with Galen Koo. He was very consistent with his communication and efforts to satisfy my reque Overall this experience was one I won't forget. I dealt with Galen Koo. He was very consistent with his communication and efforts to satisfy my requests, needs and demands. I was very indecisive with what Direction I wanted to go with my options. He was very professional, understanding and patient with me. Clarifying each avenue I had available. I was in contact with several dealerships at once weighing my options. With little to no knowledge of the competition I was creating Galen was able to remain consistent and persistent with me outlasting his competitors to earn my trust, respect and in the end, business. Trust me I didn't make it easy for him but he hung in there and was able to go above and beyond to meet me where I was comfortable following through. Big congrats to him and his team. I had other dealerships waving the white flag while they remained in the forefront taking care of all aspects of my new agreement. Hats off to them for a job well done that stretched over 2 weeks before a decision was made. A+ dealers More
by Jonesy925
Employees Worked With
Sean Sumner
March 28, 2017
BUYER BEWARE Saw an awesome deal advertised on their website. Figured it'd be worth going down and talking to them. Get me all excited about the truck, its feat Saw an awesome deal advertised on their website. Figured it'd be worth going down and talking to them. Get me all excited about the truck, its features and everything. Go take a look at it and when I get to the dealership... SURPRISE. Price was 'wrong online' Advertised at 39,500 and now the new price is 46,999 Their used sales manager admitted it was their mistake and the advertised online price was wrong. The truck is actually 7500 MORE than advertised. I'm told its because all the accessories.... but the advertised price should be the one they honour! Talk about a bait and switch. The sales staff we're great and you can message me for a high praise recommendation as to who I was dealing with. I don't hold him accountable at all. The STEALERSHIP should honour what they advertise.... I see something for 3.99 at the store and then find out its going to be 10.99 instead... no one would stand for that. This dealership is absolute CROOKS. More
by Drako0099
Employees Worked With
Used Sales Manager
March 27, 2017
Great deal, great experience, Go Galen!! I just wanted it to be known that I had a great experience with the purchase of my beautiful brand new Jeep Grande Cherooke Summit! Galen Koo was very I just wanted it to be known that I had a great experience with the purchase of my beautiful brand new Jeep Grande Cherooke Summit! Galen Koo was very polite but exceptional in his approach. I like the fact that he never gave up on the deal! Thomas from headoffice was also helpful in pushing the deal through. This is the second vehicle I have bought from this delearship and in a few years I might be coming back for another! Deals are always great so keep it up Southtown! Robert. More
by Robert aka Jigga
Employees Worked With
Galen Koo and Thomas from headoffice.
March 27, 2017
Good deal! Purchased a car there last week. They had the car we wanted in stock. The salesman was fantastic in helping us get this car. It took awhile to get th Purchased a car there last week. They had the car we wanted in stock. The salesman was fantastic in helping us get this car. It took awhile to get the financing but everyone worked really hard to make this deal complete. Thanks so much for everything. More
by Michelle Sulewski
Employees Worked With
Torrean - Salesman, and his Assistant
March 22, 2017
Good experience with Southtown Colette and the team were very helpful with my purchase. They answered all my questions and were great to work with. Collette in particular is a no no Colette and the team were very helpful with my purchase. They answered all my questions and were great to work with. Collette in particular is a no nonsense straight shooter. Definitely see her for any vehicle purchase your thinking of. More
by inthelandofwinter
Employees Worked With
Collette, Codi, Jen
March 21, 2017
Interesting lol Finance dept was amazing!!! Salesman got my husbands name wrong every single time he said it, for 2 days. We think it's hilarious, and didn't point it Finance dept was amazing!!! Salesman got my husbands name wrong every single time he said it, for 2 days. We think it's hilarious, and didn't point it out to him, but some people may be offended. Waited over an hour for financing when I specified I'd be there at specific time. Vehicle was filthy when test driven, supposedly detailed, but still dirty at pick up time. Little communication glitches were irritating but not deal breakers. More
by Lmdzmd
Employees Worked With
James, Paz
March 20, 2017
Awesome Sales Lousy Paperwork! Really disappointing to have our new vehicle for over two weeks and still no bill of sale and no clue what we ended up paying for it. They were not up Really disappointing to have our new vehicle for over two weeks and still no bill of sale and no clue what we ended up paying for it. They were not up front with the numbers to say the least and they still remain MIA! Very frustrating. More
by freejac1310
Employees Worked With
Jag don't know the other two names.
March 18, 2017
RIP OFF BURKE IS AN EXCELLENT SALESMAN YET HIS MANAGER RYAN AND ROB IN THE FINANCE DEPT ARE RIP OFFS...THEIR SLOGAN SAYS "NO EXTRA FEES".... YET I GOT RIPPED BURKE IS AN EXCELLENT SALESMAN YET HIS MANAGER RYAN AND ROB IN THE FINANCE DEPT ARE RIP OFFS...THEIR SLOGAN SAYS "NO EXTRA FEES".... YET I GOT RIPPED OFF" 4000" ON A NEW CAR FOR STUFF I DID NOT WANT AND ASKED THEM TO REMOVE FROM THE CONTRACT....$499 for protection Package (keys).. $499 for etching ..$1438 for sickness.. (I asked Rob to remove theses and He refused) Also charged $529 for registration..$500 for Vendor Fees..$499 for admin Fee..(Rob could not explain theses Fees)......AMVIC WILL BE HEARING ABOUT THIS.... More
by UNHAPPY
Employees Worked With
BURKE,RYAN,ROB
March 11, 2017
Amazing service Absolutely amazing service. Would recommend to anyone looking for a new or used vehicle. Friendly salesman who helped me with everything and kept in c Absolutely amazing service. Would recommend to anyone looking for a new or used vehicle. Friendly salesman who helped me with everything and kept in contact throughout the whole process. More
by Chantelgordon
Employees Worked With
Galen
