Southtown Chrysler

Wrong email address provided for complaints Contacting regarding Google review, here is the issue, saw a car on your website contacted southtown dealership and go auto to confirm If the car av Contacting regarding Google review, here is the issue, saw a car on your website contacted southtown dealership and go auto to confirm If the car available, later when I started towards Chrysler showroom, manager called me and said the car is paid off, ok I'm travelling way far right? And I said I would be there on time and also said I would be starting my journey too, remember it was -35 with intense snow. Went there anyways and looked upon another car which was not detailed but the guys said it was all good enough. I looked into in it was mechanically not that good and not detailed and wanted above average market rate for that car? Ok anyways I was willing to buy it right, then I negotiated that let's say I can go from 6k to 6500$ inclusive taxes. But the manager wasn't ready to give up 500$ difference? Anyways, even if I bought the vehicle it needed to be detailed and need to do little bit works. After all the main thing here is they showed a different car on the website, but when I took a closer look onto the car it was damaged and the colour was different, same model though lol, uploaded from Google images straight up? week later I see the exact car which was been paid off on the website again????? What's up with that? Poor clumsy website editors out there or what? Remember, customers put thier entire fortune on a car which reperest their needs and life. How can I go to another Chrysler again??? How can I reccomend one? EXPLAIN PLEASE!!! So what should I call dealership or STEALERSHIP? you explain sir. Thank you. Not being rude, I'm hurtful of the experience. More

Horrible finance department Been almost 3 months waiting on the finance department to fix there screw up. Read your contract and warranty info very carefully. Caught them in a mi Been almost 3 months waiting on the finance department to fix there screw up. Read your contract and warranty info very carefully. Caught them in a mistake ( 3 years of warranty and about 100 000km) and they still havnt fixed it. Keep getting told theyre working on it. Also waited over a month for the sales manager to write a due bill. Eventually booked it in and let them know that its going in for the work that was supposed to be on the due bill and I wasn't paying for it. Takes 2 minutes to write a due bill. Dont recommend buying here and if you do get everything written on paper to cover your xxx. More

Excellent Service Dept Service Dep Mgr Danny at Southtown Dodge Excellent Service , I recommend this service Dept. for all your service needs .. I have had all my servici Service Dep Mgr Danny at Southtown Dodge Excellent Service , I recommend this service Dept. for all your service needs .. I have had all my servicing done here and never disappointed.. fair and honest service More

Excellent Adam was my sales guy, and the service was great. Answered all my questions and came in on his day off to sell me a car. This is by far the best shopp Adam was my sales guy, and the service was great. Answered all my questions and came in on his day off to sell me a car. This is by far the best shopping expierance that I’ve ever had buying a vehicle. More

Thanks heather!! Heather was a pleasure to deal with! Although I got the run around from sales, she was always on the ball and getting things done!!! Shes amazing with Heather was a pleasure to deal with! Although I got the run around from sales, she was always on the ball and getting things done!!! Shes amazing with people and extremely friendly! Thanks heather for helping us out! More

Great Deal Great Service I just wanted to thank James and Tom for the great deal and the fabulous service I received when I recently purchased my new Journey. I just love it!! I just wanted to thank James and Tom for the great deal and the fabulous service I received when I recently purchased my new Journey. I just love it!!! James gave me opportunity to find the right vehicle for me without added pressure to buy something that wasn’t necessary for my lifestyle. James was very polite, pleasant and very easy to work with. Tom did wonders at getting me the best deal with a great interest rate. Super great job guys. I certainly will not hesitate to let anyone I know, needing a new vehicle, to make sure to give you guys a call. One satisfied customer here. More

Made buying a car easy Very friendly and forward staff. Laid everything out, no gimmicks, didn’t need to haggle, or leverage other dealers. Made payments make sense, and add Very friendly and forward staff. Laid everything out, no gimmicks, didn’t need to haggle, or leverage other dealers. Made payments make sense, and added value to it for m family. More

SERVICE DEPT. BROUGHT MY 2016 CHRYSLER 200 CAR TO SOUTHTOWN CHRYSLER WITH A DEAD BATTERY PROBLEM AFTER THE CAR WOULD NOT START ON 3 OCCASIONS THEY SAID THEY CHECKED BROUGHT MY 2016 CHRYSLER 200 CAR TO SOUTHTOWN CHRYSLER WITH A DEAD BATTERY PROBLEM AFTER THE CAR WOULD NOT START ON 3 OCCASIONS THEY SAID THEY CHECKED IT AND THE BATTERY AND CHARGING SYSTEM WAS FINE CHARGED ME 145.00 FOR AN OIL CHANGE(THIS IS NOT A DIESEL)..THEY TOLD ME I HAVE TO DRIVE THE CAR MORE THAT I CAN NOT LEAVE IT PARKED FOR 5 DAYS...LOOK I AM A MECHANIC.... THIS SERVICE WRITER WAS OUT OF LINE..LO AND BEHOLD i DROVE THE CAR EVERYDAY LAST WEEK AND THURSDAY WAS SLOW START,FRIDAY WAS SLOW START AND SATURDAY AGAIN "NO START" WHY DID THEY NOT BELIEVE ME IT NEEDS A BATTERY! TELLING ME I HAVE TO DRIVE IT MORE COME ON! More

Service dept. will up-charge without your pre-approval Don't trust Danny the service manager, he will make excuses and overcharge you on work performed. Can't believe he is in this position and should be Don't trust Danny the service manager, he will make excuses and overcharge you on work performed. Can't believe he is in this position and should be fired. The Service Technician cracked the windshield changing a glowplug in my diesel engine, so the service manager takes vehicle to a glass repair shop and then puts the new windshield charge on my repair bill. Never once getting my pre-approval or letting me know until I go to pick up my vehicle. Owner of dealership backs service manager decision. Very shady dealership. More

Buying out of province I gave a 5 to the dealership and in particular to Savin Kim our sales person. We live in BC and found a vehicles we were interested in. Sent an emai I gave a 5 to the dealership and in particular to Savin Kim our sales person. We live in BC and found a vehicles we were interested in. Sent an email, minutes late Adam James ( internet manager) phoned back and had Savin give us a call a bit later. We were able to conclude our deal over the phone and internet. This included them taking our car in trade. Process went pretty smooth and if there any bumps, Savin was good in communicating right away. Vehicle arrived as stated to our door and they then took our car back with them. I wouldn't hesitate recommending Southtown Chrysler as our experience was great. More