Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southside Mitsubishi
Edmonton, AB
468 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
468 Reviews of Southside Mitsubishi
November 13, 2016
Great new car buying experience Having had a bad experience at another dealership, I came in with very low expectations but I must say I was pleasantly surprised by the honesty and i Having had a bad experience at another dealership, I came in with very low expectations but I must say I was pleasantly surprised by the honesty and integrity of the salesman Aaron Glena. What was promised was delivered. When it came to Aaron Glena there was no BS and the typical run around common with most car salesmen. Raman in finance was easy to work with and he never pressured me to buy. Danielle in the service department was very accommodating. I having nothing but good things to say about this car buying experience and I think I'm now a lifelong customer of southside Mitsubishi. Anyone who has had a bad car buying experience somewhere else should try dealing with Aaron Glena at southside Mitsubishi, he truly is great and genuine at what he does. More
by Gratitude
Employees Worked With
Raman Randhawa, Aaron Glena
November 13, 2016
Great car terrible customer service Stay away if your looking for decent customer service this dealer does not give a xxxx after the sale. After buying a $50000 evo with full extended Stay away if your looking for decent customer service this dealer does not give a xxxx after the sale. After buying a $50000 evo with full extended warranty for over $3800 I am not even awarded the courtesy of a return call or email regarding my vehicle Mitsubishi Canada is of no assistance either More
by Kyle mendryk
Employees Worked With
Mike Lowton, Tim Szabo
November 11, 2016
Awesome experience My experience was great! Would definitely recommend salesman to others. Employees not only interested in the sale but genuinely cared about my wellbei My experience was great! Would definitely recommend salesman to others. Employees not only interested in the sale but genuinely cared about my wellbeing and with me leaving with exactly what i was looking for. More
by jgagne9
Employees Worked With
Kevin Kennedy, Aaron Glena
November 09, 2016
incredibly rude and overpriced Im writing this in response to the way my parents and i were treated at the dealership recently. Went in to look at a used escalade on their lot. Turn Im writing this in response to the way my parents and i were treated at the dealership recently. Went in to look at a used escalade on their lot. Turns out it was in an accident which they disclosed but once the repaired title is on a vehicle that diminishes its value. We made a fair offer on the vehicle which looking back on now im glad they turned down, it way way more that the fair market value for a 2013 escalade that was heavily damaged and repaired. Here it gets good, their used car manager aaron decided to call mack later on and a few times to mow accept what we had offered once he realized that he made a mistake. We had already moved on to another vehicle and told him no thank you. He became very rood and lashed out at my mom, shes retired and got very upset. My first instinct was to go over and be rude to him in person but i decided to write a review instead. Needless to say several phone calls were made to his bosses and they were made aware of this mans behavior. I would never send anyone over to southside mitsubishi for anything. More
by mitsu
Employees Worked With
Aaron Krusch
November 02, 2016
Friendly, fast, and efficient service I had my tires switched from summer to winter, oil change and peace of mind inspection. Always get great and friendly service. An amazing team at this I had my tires switched from summer to winter, oil change and peace of mind inspection. Always get great and friendly service. An amazing team at this Mitsubishi dealership. Keep on doing the good work! More
by Jacqueline K.
Employees Worked With
Aaron Glena, Tim Szabo
November 01, 2016
Didn't even get phoned back! Was supposed to meet with Saleem, he never showed for our appointment so I dealt with Neil. Did all the paperwork on an Outlander and I was quite happ Was supposed to meet with Saleem, he never showed for our appointment so I dealt with Neil. Did all the paperwork on an Outlander and I was quite happy with what we had worked out. Signed all the necessary paperwork and was under the impression we were good. Went home and got a call from Saleem that there was an issue and I no longer qualified for all I wanted. I indicated that what I was initially approved for was what I wanted. He said he'd work with the manager on it.....never heard from him again! More
by Kayc
Employees Worked With
Saleem, Neil
October 29, 2016
Best Customer Service Getting my first car was a great experience, but getting a great sales man with the knowledge and no pressure in buying a car was a what made the expe Getting my first car was a great experience, but getting a great sales man with the knowledge and no pressure in buying a car was a what made the experience even better! Aaron Glena was helpful, and knowledgable and honest. He recommended the best and thats what I got. Its hard to find a sales man that cares more than just selling a car. Aaron definitely went out of his way and made sure he did the best he can to provide me with the car I wanted with the help of the price I can afford. Definitely the best dealership i've been to and 10/10 would recommend to anyone else! More
by abby
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
October 28, 2016
Great Experience It was a pleasant experience working with Aaron Glena. He was honest, knowledgeable and very professional. I did not feel pressured and I felt comfor It was a pleasant experience working with Aaron Glena. He was honest, knowledgeable and very professional. I did not feel pressured and I felt comfortable with the overall experience. Everything was ready as promised. I would recommend him to my family and friends. Raman Randhawa was also extremely professional, helpful, and efficient with the paperwork. Overall my experience with Southside Mitsubishi was great, from the receptionist to the helpful young gentleman who showed me the ins & outs of the vehicle. Thanks Aaron to you and everyone else who helped out. More
by Kathleen
Employees Worked With
Raman Randhawa, Aaron Glena
October 22, 2016
Southside Mitsubishi This past week I took my 2006 Outlander in for a factory recall. The shuttle was running an hour late so Danielle, in Service arranged for someone to This past week I took my 2006 Outlander in for a factory recall. The shuttle was running an hour late so Danielle, in Service arranged for someone to drive me home in 5 min, Then Neil the Manager came by to say hello and offered me a SUV to drive for the day. Wow I was so appreciative of the offer. I had a new 2017 Outlander to drive. Brandon, in Sales got the loaner SUV ready for my and I was on my way. What a great SUV. and service from these guys. I had bought my brand new SUV off the floor from Aaron Glena who is an awesome salesman. Everyone has been so nice and helpful. More
by Debi H.
Employees Worked With
Nei ( Manager ) Danielle(Service), Brandon Robertson
October 19, 2016
Will never buy a Mitsu again This dealership has high staff turnover. They are very nice and pleasant to deal with but I cannot take my new car in for servicing without it costing This dealership has high staff turnover. They are very nice and pleasant to deal with but I cannot take my new car in for servicing without it costing 2x what i want to spend! Yes, they always call for approval but there's always SOMETHING with this vehicle! They do not tell you that they do not release codes so getting a quick convenient oil change doesnt exist with Mitsu. So you HAVE to take it into the dealership EVERYTIME. No loaner or shuttle either as I live in Sherwood Park which I guess a 20 min drive East is too far. At the dealership there's a "reccomended" service. Even when I have denied a "reccomended " service, they magically find a reason to preform it. So sick of it. Can't wait to dump this RVR and go back to Kia. I guess that's why they offer such a good warranty -you pay $2500 plus a year maintaining a brand new car so no nothing out of their pocket. More
by Disappointed RVR owner
Employees Worked With
I love Danielle. Please keep her. She 's what I look forward to!
