Southside Mitsubishi

Worse customer service and mechanical service I didn’t get the service what they have promised,and they have wasted my whole week.They have taken money in advance and don’t handover car for whole I didn’t get the service what they have promised,and they have wasted my whole week.They have taken money in advance and don’t handover car for whole week.And didn’t finished any work what they supposed to do.Never go back to this dealership and I will make sure I will keep giving feedback about this experience to all my friends and family members.And community people as well.They never tell you truth.Worst dealership ever seen!!! More

GREAT SALESMAN We had great sales person that was very knowledgeable and answered all our questions. The attention to detail on all aspects from looking to test dri We had great sales person that was very knowledgeable and answered all our questions. The attention to detail on all aspects from looking to test drive to our purchase was great. Would recommend this sales person and dealer ship to everyone, More

Second Chance, More Actually Three weeks ago I received a call from a lady at this dealership wanting to sell me a car wanting me to trade my Outlander in. I explained the mess an Three weeks ago I received a call from a lady at this dealership wanting to sell me a car wanting me to trade my Outlander in. I explained the mess and poor dealings I had with them last year where I made two appointments and drove from Fort McMurray five hours to have my car serviced only to find out they never had me booked in. Third time after the manager told me the service would be free they tried to charge me. So she says I should speak with her manager. I did and he proceeded to try and sell me a vehicle too. After I told him the story of last year. His final words were he would check into everything and make it right and call me back. He never did. I can't say what I really want to say except Southside Mitsubishi sucks! More

Second time buyer, last time buyer Not extremely impressed. Will probably not ever return unless my lancer needs work that is covered under warranty. I am a returning customer to souths Not extremely impressed. Will probably not ever return unless my lancer needs work that is covered under warranty. I am a returning customer to southside Mitsubishi and I was hoping to be treated fairly and to get the best deal for my buck. However, I was shown a lancer and given the price. As we sat down and negotiated I decided to look on kijiji since I had sworn I had seen the same lancer on there for cheaper than their initial sale price. Sure enough there was a $2000.00 discrepancy and I had only learned this after negotiating and getting the price to $200.00 lower than the kijiji price. I was not happy and felt taken advantage of to say the least. The manager even said he felt embarrassed and that he didn't regulate the online prices (apparently he did not check them daily either). My compensation? Tint was covered and I was under the impression that it would have been part of the negotiated price to begin with. Very disappointed. Then to top it off, I had made an appointment to get my tint done one week later; I came in and they said they were short staffed and needed it overnight (No one could have called me ahead of time that day to inform me that a 6 hour appointment had turned into a full day/night?) They also informed me that the appointment had not been booked until the day before I came in. ( Thank goodness I had been touch with my sales rep the day before to confirm so that he could remember to book me in). Ended up having to rebook a week later to get it done. Maybe this was all just bad luck but unfortunately being a second time buyer I was hoping for more. I will not be back a third time. I advice to do your homework and shop around if you can. More

Love my new Outlander I have returned to the dealership several times to clarify things I forgot to ask or things I just plain forgot and have bothered a variety of the sa I have returned to the dealership several times to clarify things I forgot to ask or things I just plain forgot and have bothered a variety of the sales people and parts also. Each person made me feel like I wasn't a bother took time to explain things to me and were very courteous. My salesperson was almost like a friend, and we shared some laughs at some of my dumb questions (and still are). This is my second Outlander and I really do like it. Thanks Dave (my salesperson) Carol More

Walked away.. My experience dealing with dealership was poor. The staff were not responsive, didn't follow through, or communicate in a clear and open fashion. I to My experience dealing with dealership was poor. The staff were not responsive, didn't follow through, or communicate in a clear and open fashion. I took my business to another dealer and felt this organization was "shady" More

South Side Mitsubishi Have been dealing here for over 10 years with great service & friendly staff. Would height recommend them to anyone in need of a new or used vehicle. Have been dealing here for over 10 years with great service & friendly staff. Would height recommend them to anyone in need of a new or used vehicle. More

My first 1st hand car.. could not be happier! Southside Mitsubishi were extremely helpful resourceful and knowledgeable in helping me get a great vehicle inside my budget. They were very enthusias Southside Mitsubishi were extremely helpful resourceful and knowledgeable in helping me get a great vehicle inside my budget. They were very enthusiastic in finding me exactly what I wanted and getting everything ready to drive away in in short notice. For any first time buyers I recommend at least going in and talking to them. They can find a quality vehicle at a great price for you! More

Great service I appreciated Robert's kind & courteous mannner. He was very helpful & made my experience a pleasant one. We were in a time crunch & he was very effic I appreciated Robert's kind & courteous mannner. He was very helpful & made my experience a pleasant one. We were in a time crunch & he was very efficient. I will recommend my friends to you. I really like my car. Thanks again. More

Outlander purchase Brandon is extremely knowledgeable on the Mitusbishi brand and can share that knowledge very well in an easy to understand manner and does so politely Brandon is extremely knowledgeable on the Mitusbishi brand and can share that knowledge very well in an easy to understand manner and does so politely. He was very helpful in all aspects of the sale and made sure my vehicle was ready when I was available to pick it up. More