Southside Mitsubishi

Amazing experience at Southside Mitsubishi! Michael Castro helped me find my first vehicle. I have a very limited budget, Mike & Rawan did their best to work around it and made it possible for me. They Castro helped me find my first vehicle. I have a very limited budget, Mike & Rawan did their best to work around it and made it possible for me. They go above and beyond their service. Friendly & very professional. I would recommend this dealership to anyone looking for brand new or used vehicle! More

great dealership with amazing people who treat you like family. the sales person who took care of me (maisam rizvi) was full of energy and a great person to be around, he was not being pushy what so ever. family. the sales person who took care of me (maisam rizvi) was full of energy and a great person to be around, he was not being pushy what so ever. i went in to just look around and ended up finding something i loved. it happened to be the managers old car and he told every detail of every inch of the car. i purchased the car at a great price and would deffinetely recomend anyone to go and check out southside mitsubishi More

Michael was excellent. He really know what he is doing. He's very accommodating to us and my kids! We really appreciated it. Though the car was a little bit pricey but its all worth it! We are happy and sa He's very accommodating to us and my kids! We really appreciated it. Though the car was a little bit pricey but its all worth it! We are happy and satisfied! Will recommend him for sure!great job Michael! More

My experienced at Southside Mitsubishi was wonderful. Friendly people all around and my agent is very helpful answering all my questions. The supervisor and manager is very accommodating too. All in all Friendly people all around and my agent is very helpful answering all my questions. The supervisor and manager is very accommodating too. All in all my experienced was 100% satisfied. More

Mike really help find a suitable car for me. This guy answered and explained all the questions i have asked about the car, and was very entertaining to his customers. He make sure that his customer will answered and explained all the questions i have asked about the car, and was very entertaining to his customers. He make sure that his customer will have a great deal for the car, such as freebies, incentives, and etc. i would recommend this guy to my friends and to other filipinos. Thank you! More

I got a Lancer GT AWC from this dealership and my salesperson, Mike, was very honest and assisted me a lot to make sure I will get the right car.He knows what he is doing and his customer service sk salesperson, Mike, was very honest and assisted me a lot to make sure I will get the right car.He knows what he is doing and his customer service skill is excellent. Highly recommended and good job Mike.. More

I had a wonderful experience at southside mitsubishi. I visited them 3 times to buy a car and i must say that they were very friendly and nice to me during all my visits. Daryn took me for a test drive dur visited them 3 times to buy a car and i must say that they were very friendly and nice to me during all my visits. Daryn took me for a test drive during my first visit and introduced me to the CVT technology and the manual transmission of RVR. Mark Haberstock gave me information about my credit history and he promised me to get good deals from the bank for financing. Since this was my first new car purchase in Canada, i was very much apprehensive about the financial obligations that i have to put forth for buying a car. Joe Storzuk and Michael Castro were the ones who talked numbers to me before the purchase and i am sure that they did the best to help me out. Michael also showed me around a used Lancer. They understood my tight budget and did their maximum to help me out. They respected my way of negotiation and gave me their best as they could. It was Raman Randhawa who helped me with the finances and he was also very good at taking care of my contract. I must say that all of them were really nice to me through out the buying process and i would highly recommend this dealer for car purchases. More

Everything went fairly well. We were able to work to a Everything went fairly well. We were able to work to a price I felt was fair. I received the exact car I wanted. The only negatives were the delive Everything went fairly well. We were able to work to a price I felt was fair. I received the exact car I wanted. The only negatives were the delivery time and communication. It took longer than I expected for the car to be delivered. This was very unfortunate but I understand it is primarily outside the dealership's control; however, I felt the communication could have been stronger on where my car was and when it would arrive. It is my understanding that this information was not always made available to the dealer, but I feel this issued should be worked on to ensure the satisfaction of the customer. Thanks. More

The point up to when I signed for my purchase of a 2013 RVR was fine in terms of customer service. From that point on, I could not have had a worse experience. The dealer never contacted me when my accesso RVR was fine in terms of customer service. From that point on, I could not have had a worse experience. The dealer never contacted me when my accessories came in and I had to go in twice more to get an improperly installed accessory fixed. I also had to go in several more times to sign paperwork for a Grad rebate and Fuel Card, also going in a month later to sign a form that had been 'lost.' After heavy nagging, I was called to say that my fuel card had arrived, only to go in and be told that the fuel cards had arrived, but not 'My' fuel card. Couldn't he have checked this before telling me to come in? 6 months and much phone and email nagging after my car purchase, I insisted on speaking with the highest level manager possible with Mitsubishi Canada, and they then called me to say that the card had been at the dealership for months and that the dealer had been 'trying to contact me.' What a load of crap. My grad rebate arrived shortly before the fuel card. I emailed/phoned the sales manager, dealer president, customer service, Mitsubishi Canada and my concerns were consistently diverted, unaddressed, and not followed-up with. I never saw any effort/interest in giving me the slightest bit of pleasant customer service, or at least apology or effort to alleviate damage. Any responses were band-aid solutions intended to get me out of their hair. I love the RVR but implore you to not purchase it from Southside Mitsubishi. I hate to be so negative, but my customer experience was consistently awful. More

I am very happy with the new car and Michael Castro was very helpful that leads to a very quick decision to purchase and trade in my Hyundai Accent GLS 2013. Though the car is a little pricey because of th very helpful that leads to a very quick decision to purchase and trade in my Hyundai Accent GLS 2013. Though the car is a little pricey because of the interest, I think I still got a reasonable deal with the group. Thank you. More