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Southside Mitsubishi

Edmonton, AB

3.7
469 Reviews

9605 34 Avenue NW

Edmonton, AB

T6E 5W8

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469 Reviews of Southside Mitsubishi

July 03, 2015

Beware of misinformation and cheating by this dealership In 2008 I bought 2 new outlanders from Southside Mitsubishi. At that time I thought I was treated with honesty, but later on found out that I was chea More

by Shendi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lowton, Kevin Kennedy, Raman Randhawa, Aaron Glena
Jul 03, 2015 -

Southside Mitsubishi responded

We are sorry to hear that you are not happy with how things went with your Evo MR Purchase. Prior to pickup we Inspect the vehicle and its delivery condition by 3 different people. In the case of your vehicle the last inspection was completed by Aaron Glena. Aaron is very particular about how his vehicles need to be presented on delivery and your vehicle was checked off as 100%. As for the accusation that we called you a liar, That is absolutely not true. I did however try to explain the delivery process to you and you automatically went on a rant that I was calling you a liar. The condition of the vehicle when it left the dealership was 100%. That being said, something may have happened that was not caused by you however our records show the vehicle was 100% when you drove away. I can not help with replacement of parts that are damaged after delivery therefore I felt that offering you 100% of your money back was the best thing to do for both parties.

June 27, 2015

Really great!!!!!!!! Cymantha was very helpful and friendly and made my first car buying experience great. I did not feel pressured to make any decisions right away. More

by Bigmouth95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 16, 2015

Great service, Friendly staff. Buying my first car was a great experience thanks to Aaron and the other staff at Southside Mitsubishi! I was expecting to feel pressured to buy (esp More

by caboose970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raman Randhawa, Aaron Glena, Harvie Mandryk
June 04, 2015

A smooth, easy, and positive experience! This was my first time buying a brand new car and it couldn't have gone better. I was fortunate enough to deal with Mike Kashkar, he walked me through More

by SheilaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raman Randhawa
June 01, 2015

Average I had a couple of really bad experiences and a couple of good experiences. Not very consistent in customer service either. 3 times I was told they wil More

by Customer since 2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
May 10, 2015

Great Experience!! Had a great experience during the purchase of our new Outlander! Aaron is an awesome salesman, no xx, just straight up as you can get and very, very k More

by Outlander GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Glena
May 09, 2015

BEST SALESPERSON EVER!! I have been screwed over by many a car salesperson. This is the first time EVER i met an AMAZINGGGG salesperson. Aaron Glena! best person ever! he t More

by TV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
May 08, 2015

Great Service staff I just wanted to take a moment to let you know how impressed I have been over the last year with Vaughn Kay. Every time I have needed work done with m More

by dradatzke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaughn Kay
May 04, 2015

Exciting Experience !!! We traded our RVR in for a 2015 Outlander. Love this Vehicle. Our salesman, Aaron Glena was a pleasure to deal with . This is the 4th vehicle for o More

by Roberta&Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
May 02, 2015

amazing! Everytime I bring my outlander in for service it's always done on time. I never have to wait any longer than I have too. The guys in service are very More

by kasey68823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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