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Southside Mitsubishi

Edmonton, AB

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469 Reviews

9605 34 Avenue NW

Edmonton, AB

T6E 5W8

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469 Reviews of Southside Mitsubishi

July 03, 2015

Beware of misinformation and cheating by this dealership In 2008 I bought 2 new outlanders from Southside Mitsubishi. At that time I thought I was treated with honesty, but later on found out that I was chea More

by Shendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lowton, Kevin Kennedy, Aaron Glena
Jul 03, 2015 -

Southside Mitsubishi responded

We are sorry to hear that you are not happy with how things went with your Evo MR Purchase. Prior to pickup we Inspect the vehicle and its delivery condition by 3 different people. In the case of your vehicle the last inspection was completed by Aaron Glena. Aaron is very particular about how his vehicles need to be presented on delivery and your vehicle was checked off as 100%. As for the accusation that we called you a liar, That is absolutely not true. I did however try to explain the delivery process to you and you automatically went on a rant that I was calling you a liar. The condition of the vehicle when it left the dealership was 100%. That being said, something may have happened that was not caused by you however our records show the vehicle was 100% when you drove away. I can not help with replacement of parts that are damaged after delivery therefore I felt that offering you 100% of your money back was the best thing to do for both parties.

June 28, 2015

Really great!!!!!!!! Cymantha was very helpful and friendly and made my first car buying experience great. I did not feel pressured to make any decisions right away. More

by Bigmouth95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 17, 2015

Great service, Friendly staff. Buying my first car was a great experience thanks to Aaron and the other staff at Southside Mitsubishi! I was expecting to feel pressured to buy (esp More

by caboose970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raman Randhawa, Aaron Glena, Harvie Mandryk
June 04, 2015

A smooth, easy, and positive experience! This was my first time buying a brand new car and it couldn't have gone better. I was fortunate enough to deal with Mike Kashkar, he walked me through More

by SheilaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raman Randhawa
June 01, 2015

Average I had a couple of really bad experiences and a couple of good experiences. Not very consistent in customer service either. 3 times I was told they wil More

by Customer since 2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service
Jun 02, 2015 -

Southside Mitsubishi responded

Sorry to hear about your experiences. What is your first and last name as well as email and I will personally find out what's going on. Sorry again, Mike Lowton General Sales Manager

Jun 02, 2015 -

Customer since 2003 responded

I bought a brand new Lancer in 2003 and then traded it in for a 2006 Endeavor in 2006. There is two instances when the dealership charged me for repairs that performed based on my request but the problem was not fixed untill later which I had to pay again. At least 3 times within the last 2 years I was asked to leave a message and phone number to book a service appointment but no one ever called back. Each time I mentioned this problem I was assured that this issue will be addressed and it happened again 3 times after. Your staff in the part department is great. I dont personally know any of the mechanics there. but the service desk staff and front desk staff is all talk and bubbly.. and thats about it..

Jun 02, 2015 -

Southside Mitsubishi responded

I can definitely look into these concerns as well as address the situation. Can I get your first and last name so I can look up the file?

Jul 07, 2015 -

Customer since 2003 responded

Madhu Leon

May 10, 2015

Great Experience!! Had a great experience during the purchase of our new Outlander! Aaron is an awesome salesman, no BS, just straight up as you can get and very, very k More

by Outlander GT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Glena
May 09, 2015

BEST SALESPERSON EVER!! I have been screwed over by many a car salesperson. This is the first time EVER i met an AMAZINGGGG salesperson. Aaron Glena! best person ever! he t More

by TV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
May 08, 2015

Great Service staff I just wanted to take a moment to let you know how impressed I have been over the last year with Vaughn Kay. Every time I have needed work done with m More

by dradatzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Kay
May 04, 2015

Exciting Experience !!! We traded our RVR in for a 2015 Outlander. Love this Vehicle. Our salesman, Aaron Glena was a pleasure to deal with . This is the 4th vehicle for o More

by Roberta&Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
May 03, 2015

Awesome Customer Service I just wanted to let people know that the people at Southside Mitsubishi whether it be the Service Department or Sales Department are Awesome. Tim an More

by sue6676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Szabo and his crew, Raman Randhawa
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