Southside Mitsubishi

Inconvenient and false promises Honestly, this is has been a terrible experience. When I signed for my new car I was told in would get 2 months of payments on the company, no conditi Honestly, this is has been a terrible experience. When I signed for my new car I was told in would get 2 months of payments on the company, no conditions or strings attached. When i picked up my car 2 days later, they did not follow through with their promise, my block heater which should have been installed, was not and there was body damage to my brand new car. 1.5 weeks after I drove it off the lot, I brought it back to have the heater installed, only to find out that I need the entire rear of my car replaced and that my car is undrivable.I feel as though the inspection was not done properly and itnis so frustrating to be constantly screwed around. A free oil change does NOT make up for the time and hassle that I've been cost, especially when I have to make payments on a car that I won't have for 8 weeks while it's in repairs. I am so mad and upset with how unprofessional this entire procedure has been that I wish I took my business else where. More

BEST EXPERIENCE EVER!!!! BEST PEOPLE EVER!!! How do I even begin to describe this place....... Oh wait... ITS ABSOLUTELY INCREDIBLY WITHOUT A DOUBT the best place ever!!! The salesman Aaron Gle How do I even begin to describe this place....... Oh wait... ITS ABSOLUTELY INCREDIBLY WITHOUT A DOUBT the best place ever!!! The salesman Aaron Glena is one of the most delightful gentlemen I have ever met. Friendly, funny, intelligent, understanding and so helpful. Makes you feel like your hanging out with your buddy in stead of a salesmen pushing a vehicle on you, hounding you to pick something like everywhere else I went. He listened to my needs and wants and found me something that suited me. Reassured me of the safety features and ratings as my concerns are for my toddler and I driving in this crazy city. any concerns Or questions were address with information until i was satisfied. Once I decided I got to meet the insanely talented magician Kevin Kennedy who with some hard work got me the best financial deal I've have yet to been offered, giving me exactly what I was looking for!! What an amazing experience! I will be going back to this location for all future vehicles as well as converting everyone I know to Mitsubishi but only the south side location! :) Thank you to those fabulous 2 gentlemen, who I owe my currently painful cheeks due to a permanent smile on my face!!!!! More

Great people who care Went in today for an oil change and walked away with a new Ralliart, lol...... all the staff bend over backwards to make you feel at ease and that you Went in today for an oil change and walked away with a new Ralliart, lol...... all the staff bend over backwards to make you feel at ease and that you matter. always great to talk to the staff and even better when they know you well! Service and sales are both great as usual! More

Friendly, accommodating, excellent dealer All you want to a car dealer "AARON"- A-Always a good listener, A-Accurate information, R- Right person to deal with, O- Offer a good deal, you can't All you want to a car dealer "AARON"- A-Always a good listener, A-Accurate information, R- Right person to deal with, O- Offer a good deal, you can't say "NO" after all the help and information He give. More

Over all pleased There were hiccups when we bought our vehicle. For example they said our vehicle would be ready on the Tuesday so we switched our insurance and then t There were hiccups when we bought our vehicle. For example they said our vehicle would be ready on the Tuesday so we switched our insurance and then the vehicle wasn't ready until the Thursday so we had to switch the insurance back to our trade in vehicle and then back again to our mitsu. The sales man felt terrible and was completely honest with us even to the point that he bought us a mitsu teddy bear. The dealer ship also paid for the first year of our drone car starter. More

Helpful Me and my friend were looking for a car because I'm planning to purchase a car. I don't have plans to buy on that day because I wanna shop around in w Me and my friend were looking for a car because I'm planning to purchase a car. I don't have plans to buy on that day because I wanna shop around in which I can get a cheaper one. Aaron Glena saw us he accommodate us.He showed us the car and explain the benefits I can get.As a first time buyer I wanna know all the details of the car Aaron was really helpful because I got a good deal on my first car with the help of the Finance Manager Raman and Kevin.Great experience!!! Thank you Guys I really appreciate your Help! More

Dealership willing to make the customer happy The salesman knew the car very well and could describe the benefits easily. It was easy to see the value of the vehicle. The sales manager produced The salesman knew the car very well and could describe the benefits easily. It was easy to see the value of the vehicle. The sales manager produced a deal quickly, although didn't provide comparatives initially. Once different options were reviewed, it was easy to see that the option initially presented was good. The finance manager knew the process and was familiar with the paperwork. Additional options were presented quickly and prices negotiated to get a fair deal. The vehicle was ready when promised. More