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Southside Mitsubishi
Edmonton, AB
468 Reviews
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468 Reviews of Southside Mitsubishi
February 05, 2016
They made buying a new car a lot of fun The staff has a lot of knowledge about their vehicles and I would recommend anyone to stop in and see what they have for you. The staff has a lot of knowledge about their vehicles and I would recommend anyone to stop in and see what they have for you. More
by Lisa12
Employees Worked With
Kevin Kennedy, Brandon Robertson
February 04, 2016
Traded up I was looking to trade up from a 14' Lancer GT to an Evo. I ended up choosing a brand new '15 GSR Premium. The sales team was very patient and very un I was looking to trade up from a 14' Lancer GT to an Evo. I ended up choosing a brand new '15 GSR Premium. The sales team was very patient and very understanding considering my situation and the distance I had to travel for the car. It was easy dealing with everyone and I got a great deal on my trade in/new Evo. Couldn't have had a better experience. Thanks again for everything Southside Mitsubishi! More
by justin_mccabe19
Verified CustomerEmployees Worked With
Aaron Krusch, Kevin Kennedy, Cymantha Diesel
February 03, 2016
Awesome team mates Even i got my Vehicle from North side Still Im Coming to get done my Services from South Side Mitsubishi, Keep it up ur good Work im Looking forward u Even i got my Vehicle from North side Still Im Coming to get done my Services from South Side Mitsubishi, Keep it up ur good Work im Looking forward ur company in Fututre. More
by Don
Employees Worked With
Aaron Glena
February 02, 2016
Absolutely Not!! Had my daughters Outlander towed here for timing belt problem. Was called the next day and informed the belt had broke and the motor was shot, they ha Had my daughters Outlander towed here for timing belt problem. Was called the next day and informed the belt had broke and the motor was shot, they had already found a used engine and could replace it for $5000.00 being a little skeptical due to the conditions under which the belt had broke I asked to visit their shop and see the problem. Arriving at the service center I was ignored for the first 5 minutes, once I got to talk to the service advisor the conversation backed up skepticism, he had a hard time keeping eye contact. Went in the shop and met the tech, asked how he made his diagnoses, he showed me the exposed cam shaft gear and said it wouldn't turn. At this point I realized it was time to get this vehicle out of there, towed it home, turned both the crankshaft and cam shaft by hand with no problems, installed new belt, completed a compression test and all was fine, started and test drove unit back to this dealership, to show them it was fine. Spoke with the general manger who passed off to the service manger, was told he stands behind the techs report, basically calling myself a liar...save yourself money and grief, avoid this dealership at all costs, they have no respect for the customer, was an engine shampoo and new belt in order for 5k, really makes me wonder how many times they got away with this More
by upyurs
Employees Worked With
Shafeel Khan / Tim Szabo, Mike Lowton
February 01, 2016
Not Happy I recently brought my car in for an oil change at Southside. While the oilchange went fine, when they were working on my tires (even though I did not I recently brought my car in for an oil change at Southside. While the oilchange went fine, when they were working on my tires (even though I did not request it) the technician broke my tire pressure sensor. I was told that the sensor was broken beforehand and that it will cost me $120 to replace it. However, upon requesting to look at the tire it was fully deflated. I tried to fill up the tire with air myself, and it would not hold air. Obviously, the tire was holding air before coming in, and now it was not. The service representive was hostile saying that the cause was not his technician, and because I myself work in a tireshop I should know what caused it. After arguing with the service Rep. I eventually decided to talk to the service manager, who handled the situation much better and replaced the sensor free of charge. However, I should not have to argue over something that shouldn't have been touched in the first place. I no longer trust the mechanics there, because if they break a tire sensor from just "adjusting pressures" I have no idea what sort of damage they could do if they were to work with more expensive and delicate components. I would also have no way of proving that the components they broke were done by them, and I would have to pay for the mechanics mistake. From now on I will be taking my business elsewhere, and hope that others read this review and heed it as a warning. I was really hoping the service department would be good, because I would like my car being worked on by the same company that it is manufactured by, but after having tire issues from a service visit which had nothing to do with tires I feel as if the service department will try to swindle me everytime I visit. More
by tttchristie
February 01, 2016
Service Excellent Service. 100% Peace of mind. But Cost is little bit high. Timely delivery. Advise what need to do in next service. Service Adviser is good l Excellent Service. 100% Peace of mind. But Cost is little bit high. Timely delivery. Advise what need to do in next service. Service Adviser is good listener & helpful. More
by SANJIV.SHARMA144
Employees Worked With
Eric
January 31, 2016
Job well done 😊 We were happy to see this service departments continued commitment to customer satisfaction. Many companies these days seem to look for reasons not to We were happy to see this service departments continued commitment to customer satisfaction. Many companies these days seem to look for reasons not to honor the warranty coverage, and our latest service showed that Southside Mitsubishi does not only deliver on manufacturer warranty, but assisted with installation of customer supplied items that were no longer covered. (Although made to wait far too long, with service taking 4+ hours!) More
by SWHYTOCK
Employees Worked With
Shafeel Khan
January 29, 2016
Feeling awesome It was a great deal and I love my new 2016 outlander. Aaron was so helpful and gave me a great offer. Thank you Southside Mitsubishi. It was a great deal and I love my new 2016 outlander. Aaron was so helpful and gave me a great offer. Thank you Southside Mitsubishi. More
by NIMESHTHARANGA
Employees Worked With
Kevin Kennedy, Aaron Glena
January 28, 2016
49000 km inspection & servicing. Provided timely service times and pick up from my home base. Pricing was fair and good information was provided from the inspection.. Eg. battery ne Provided timely service times and pick up from my home base. Pricing was fair and good information was provided from the inspection.. Eg. battery needed replacing. More
by dpomfrey
Employees Worked With
Eric Forest
January 27, 2016
Simply Amazing My experience with Southside Mitsubishi was simply amazing. All of the staff especially Aaron Glena, Aaron Krusch (sales) and Kevin Kennedy (financin My experience with Southside Mitsubishi was simply amazing. All of the staff especially Aaron Glena, Aaron Krusch (sales) and Kevin Kennedy (financing) made buying a car so much less stressful then it could have been and an actually enjoyable experience. Driving from Calgary to come see them with not much of an idea of what I wanted, both the Aaron's that work there took the time to find a vehicle that I would enjoy without making me feel rushed. They are not pushy and actually take the time to go through everything (features, budget etc.) Being a female, they spoke directly to me without talking with condescension (very refreshing) even while I had two male companions. When I came in to pick up my new car, Aaron Glena came back to work after finishing or the day to walk me through all the features of the car, setting up my Bluetooth, putting on my number plate and even giving me a small cute gift ?? These guys are truly some of the best staff I have seen in a long time. Anyone looking to buy new or used i will recommend southside mitsubishi. The customer service is fantastic and I will definately be buying my next car here. More
by MelitaKKunst
Employees Worked With
Aaron Krusch , Kevin Kennedy, Aaron Glena
