Southbank Dodge Chrysler LTD

Aiden is very friendly and made the whole experience of a first car purchase as smooth as it could be. Replied to all our questions and listened to our quite extensive worries and demands. Best of all, he ma first car purchase as smooth as it could be. Replied to all our questions and listened to our quite extensive worries and demands. Best of all, he managed to extend our 30 day warranty a bit further to fix an unfortunate mechanical issue our car had and sent a tow truck to pick it up - ALL FREE OF CHARGE. Didn't think salespeople could be this caring, but I was wrong. I couldn't recommend him more. More

Bought my truck new at Southbank and the service is second to none. I’ve been treated top notch each visit and not pressured to buy extra service, much appreciated. second to none. I’ve been treated top notch each visit and not pressured to buy extra service, much appreciated. More

RAM #7 and counting all purchase or leased from Mike Thomas. I have been dealing with Mike for over 20 years and would never purchase from anyone else but Mike. He takes the time to go over everything Thomas. I have been dealing with Mike for over 20 years and would never purchase from anyone else but Mike. He takes the time to go over everything with you is never pushing the sale, tells you like it is and is an honest person. I have sent several people to Mike to purchase vehicles and they always end up buying their vehicle through him because of the way he treats people. Keep it up Mike and I'll see you again in 4 years! Thanks again for everything, Joe More

Took to collision centre to address minor scrape on bumper. I discovered after the fact, when my Jeep was put on a flatbed and sent elsewhere, that such work is apparently contracted out to Carstar Col bumper. I discovered after the fact, when my Jeep was put on a flatbed and sent elsewhere, that such work is apparently contracted out to Carstar Collision...as are other disparate dealership collision centres. This '2-3 day' job turned into a 2+ week saga(12 business days). The Collision desk manager did claim to work for Southbank although his name does not appear here in the list of employees? On more than one occasion throughout the 2+ weeks I could not contact the collision manager and there was certainly no initiative from Carstar. I still don't really know if this debacle was more attributable to Carstar or Southbank......about equally disappointing. The last two visits for major work went surprisingly well so I guess it depends on the 'service' manager you must work with. I wouldn't have believed the shear volume of foul ups that could occur for a very minor repair. For me, Southbank's rating now goes from close to 5 down to 3. In this instance the rating is <1 More

Took it in for service and as usual Dan took great care of me. Kept me in the loop. Was ready when they said. of me. Kept me in the loop. Was ready when they said. More

I had a very nice experience, everyone is friendly and helpful, they have enough patience to help me. helpful, they have enough patience to help me. More

I had a very good experience with both Bader the salesman and Southbank, would gladly recommend them for anyone interested in a Jeep like me or a Dodge pick up truck! and Southbank, would gladly recommend them for anyone interested in a Jeep like me or a Dodge pick up truck! More

5 stars goes to Dan my Service Advisor, since day one, Dan have been amazing and always stress free when dealing with him. A special thank you to Tyler and Madeline, always a pleasure dealing with them. T Dan have been amazing and always stress free when dealing with him. A special thank you to Tyler and Madeline, always a pleasure dealing with them. Thank you Dan, Tyler and Madeleine. More

Had excellent customer service assistance while looking for a new to me Jeep Wrangler Manual transmission vehicle. Thanks for all your help Bader! for a new to me Jeep Wrangler Manual transmission vehicle. Thanks for all your help Bader! More