Southbank Dodge Chrysler LTD

I would rate Southbank Dodge 5/5. Everyone I dealt with was very knowledgeable, friendly, and helpful. Thanks for getting me into my new car and I look forward to coming back in the future. was very knowledgeable, friendly, and helpful. Thanks for getting me into my new car and I look forward to coming back in the future. More

This has been a satisfying purchase experience. Hope I can close more business with Southbank in the future. I'll recomend them to my friends without hesitation. Great work Southbank! can close more business with Southbank in the future. I'll recomend them to my friends without hesitation. Great work Southbank! More

From my first contact with Derek he made the process easy and less stressful than I anticipated. I inquired online about a used Jeep and within a couple hours (at 11:00pm!!) I had my first response from him. and less stressful than I anticipated. I inquired online about a used Jeep and within a couple hours (at 11:00pm!!) I had my first response from him. Seriously dedicated that one! I went into the dealership for a coordinated test drive of the vehicle the next day, and everyone knew I was going to be there. Derek had certainly prepped for the visit. I felt welcomed but not overwhelmed in the dealership. I had come in not certain I even wanted to trade in my tiny car for the upsized Jeep despite needing the extra passenger and cargo room. They made me a great deal on the trade, and threw in some extras that I absolutely required - like winter tires because it's mandatory to have them in Quebec where I live. With all of the "extras" and the value of my trade, I feel like I got a really good deal on the purchase. They even made it so that my payment only increased by a small amount each month, and they made sure I was comfortable with the difference, even offering alternatives to decrease it to closer to my current payment. Overall, I'm very happy with all of my interactions at Southbank so far. More

We found that Derek was a professional employee,that seemed to know the product. Derek is personable and answered our questions adequately. He also worked hard on our behalf to satisfy us. Derek is a seemed to know the product. Derek is personable and answered our questions adequately. He also worked hard on our behalf to satisfy us. Derek is a credit to Southbank Dodge. More

My experience here was terrible. They made me wait by myself at at the desk as they went to talk to manager to return with a price. It felt like forever and they wouldn't budge on 2$ on there offer, as I myself at at the desk as they went to talk to manager to return with a price. It felt like forever and they wouldn't budge on 2$ on there offer, as I was ready to buy. Thr next day I got better offer 12$ less biweekly easyly. Coming to this dealership was a huge waste of my time. Once they found out about my other offer they tried to offer me the same. Not worth it, get better deals somewhere else. They tryed to screw me. Never again. In total I was thee for about 3hours... horrible More

Staff were friendly and served us quick.Car was ready to be picked up in less than 24 hours with all paper work and plating . Good experience !! be picked up in less than 24 hours with all paper work and plating . Good experience !! More

This is a truly dedicated, hard working and very patient team. Derek's awesome to work with; very knowledgeable, dedicated and incredibly patient. I never once felt pressured to get a car I didn't want or a team. Derek's awesome to work with; very knowledgeable, dedicated and incredibly patient. I never once felt pressured to get a car I didn't want or at a price I couldn't afford. Unfortunately he wasn't able to find exactly what I was looking for, but not before exhausting every option available. I'd definitely recommend him and this team. More

The sales experience was quick, efficient, and non stressfull. overall it was a great experience. This is my second purchase from the dealership and salesman and will probably not be my last. stressfull. overall it was a great experience. This is my second purchase from the dealership and salesman and will probably not be my last. More

Gus, with great patience took the time to show me all the used vehicles that I expressed interest in. The experience did not leave me feeling pressured, and I appreciated that very much. Even in the cold, used vehicles that I expressed interest in. The experience did not leave me feeling pressured, and I appreciated that very much. Even in the cold, he walked me around their used car lot, and happily grapped the keys to any car that appealed to me. Definitely one of the friendliest dealers I've ever dealt with. And most importantly, I never got the feeling of being pushed toward a more expensive car, it was really all about my interests. I was also greatly impressed to find out the dealership offered free tire storage, it was a pleasant surprise to top off a good car buying experience. Thanks Gus! More

From start to finish our experience with Southbank was laid back, but highly professional. They worked with us to ensure we were choosing the right car for our needs... And wants. Everything online from t laid back, but highly professional. They worked with us to ensure we were choosing the right car for our needs... And wants. Everything online from the initial posting was accurate and upfront, they coordinated a no pressure test drive and helped us with our trade to ensure we could get our payments to match our budget. For such a large purchase and decision, I'm so happy we ended up working with the Southbank dodge Chrysler team! We were able to upgrade without a higher payment, and when it came to delivery, they spent time familiarizing us with the new features. My husband and I are excited about our "new to us" 2013 jeep, and feel that we got great value, fair financing, and will be happy to get our future servicing done at the dealership. More