
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,089 Reviews of Southbank Dodge Chrysler LTD
not recomended Place that advertises midnight madness sales with tires then makes u fight to achieve. Unorganized took hours to locate vehicles. The trap u in to e Place that advertises midnight madness sales with tires then makes u fight to achieve. Unorganized took hours to locate vehicles. The trap u in to extras once ur tired and exhausted. I would be very skeptical of the high rating on this site its my impression this dealership self reviews. More
Can't go wrong First, I am the MOST skeptical person when it comes to dealers, always waiting for "the catch" and always on the look out for a scam.....Cam, Al and t First, I am the MOST skeptical person when it comes to dealers, always waiting for "the catch" and always on the look out for a scam.....Cam, Al and the rest of the team at Southbank have changed that.. Great customer service, Great vehicle, Great price and NO REGRETS. They took the time to explain all the details and answer every question clearly. Bearing in mind several bad experiences prior to this, I didn't know buying a vehicle could be so painless. And so it should be. Cam, Al, SOUTHBANK....THANK YOU. You really made the difference. More
Excellent service, friendly knowleadgable staff My husband needed a truck and our Caravan needed to be replaced. After visiting other dealerships and could not get a deal, we decided to visit Southb My husband needed a truck and our Caravan needed to be replaced. After visiting other dealerships and could not get a deal, we decided to visit Southbank Dodge. I was impressed with their service. They did everything that they possibly could to help us find the right truck. We were dealing with the service representative called Jihad (Joey) who was friendly and helpful and was able to provide us with a vehicle we needed with a price that we wanted. Overall, we had a great experience dealing with the staff here and would recommend anyone who wishes to replace their car or truck to visit Southbank Dodge prior considering to visit other dealerships. More
Great Service & Knowledgeable staff! I had planned on visiting several dealers but thanks to Southbank Dodge I didn't have to! My sales representative Cam needed all but 10 minutes to ass I had planned on visiting several dealers but thanks to Southbank Dodge I didn't have to! My sales representative Cam needed all but 10 minutes to assess my wants and needs and located my perfect match: a fully loaded 2015 Jeep Rubicon, he also helped me negotiate a killer deal! I am a new to the Jeep world and Cam was very helpful and extremely knowledgeable about the product, he pretty much knew everything about Jeep, from the evolution of the body style to the updates on the mechanical systems and engine. He was not a pushy sales person, he was a detail oriented product specialist. He made my purchase experience very stress free and relaxed. The financing process was a breeze as well, Ala Alqasem (the business manager) was very delightful to work with and very throughout. I will absolutely refer anyone looking for a Jeep to Southbank Dodge. More
Excellent service from start to finish My husband was in the market to buy another car to replace his existing Dodge Charger. We decided to return to Southbank and check out their inventor My husband was in the market to buy another car to replace his existing Dodge Charger. We decided to return to Southbank and check out their inventory. From the moment we walked into the sales centre, we were warmly greeted by sales rep Tyler Campbell. He made the experience of test driving, negotiating, and ultimately buying our new car... fun! What a car buying experience ultimately should be! The following day, my husband and I discussed the need to also replace our other car - a Jeep Grand Cherokee, and we asked Tyler to help us out. Again, we were pleasantly surprised with the excellent service and professionalism from both Tyler Campbell and the finance manager, Clayton Chenier. Thank you Southbank for making buying two cars a pleasure!! More
Always a great experience here! Helped by Decio once again, as well as Andrew. Only good things to say about my dealings with them. Easy to talk to, great service and dedicated to ke Helped by Decio once again, as well as Andrew. Only good things to say about my dealings with them. Easy to talk to, great service and dedicated to keeping you satisfied! More
Dodge Durango 2014 Traded up from a 2011 journey to a 2014 Durango. They did what they needed to do to get the deal, very cooperative. The rep who I dealt with was Pri Traded up from a 2011 journey to a 2014 Durango. They did what they needed to do to get the deal, very cooperative. The rep who I dealt with was Prince, he was a man of his word and was able to get the price I wanted with the add-ins I asked for. This is my third vehicle with this dealership and I see no reason I wouldn't go back for number 4. If you are looking for a new car and would like great service during and post purchase I would highly recommend you at least visit South Bank Dodge and talk to one of their reps. More
New Truck My husband and I were looking around and pricing out new trucks, we booked a test drive at Southbank for the Ram 1500, we had no intentions of buying My husband and I were looking around and pricing out new trucks, we booked a test drive at Southbank for the Ram 1500, we had no intentions of buying new truck that day. But the customer service and price we got were to hard to turn down. Prince was kind, knowledgeable, friendly, always had a smile on his face. I have never purchased a new vehicle before and I was nervous. I had a great experience, I would recommend this dealership and Price to anyone, and when I do purchase another new vehicle I will be coming back here. More
just driving by We were shopping for an SUV, driving by we pulled in and left with a brand new 2015 Jeep Cherokee. Prince was courteous meeting us at the door, and pr We were shopping for an SUV, driving by we pulled in and left with a brand new 2015 Jeep Cherokee. Prince was courteous meeting us at the door, and professional throughout our buying experience from ensuring us the best price to programming our phones into the jeep. Overall, our unexpected buying experience was great! More
Accomodating They were very open to getting me a good deal on what I wanted as well as what I felt was a good deal on my trade in. Very helpful and after going to They were very open to getting me a good deal on what I wanted as well as what I felt was a good deal on my trade in. Very helpful and after going to so many dealers before this I definitely made the best choice. More