Southbank Dodge Chrysler LTD

Great experience We have never experienced such wonderful customer service at a car dealership before, I really didn't know it was possible! Our sales rep (Armando) wa We have never experienced such wonderful customer service at a car dealership before, I really didn't know it was possible! Our sales rep (Armando) was laid-back and super helpful, no pressuring or probing questions that made us uncomfortable; and he really took the time to lay out all our options and didn't try to keep the prices as a secret (like some do). The manager that we dealt with to close the deal (Paul) was very accommodating and really did everything he could to answer our many questions and ensure we were satisfied. I would highly recommend this dealership to anyone looking to purchase a Chrysler/Dodge, and we will absolutely return for any future purchases. More

My experience was fast and efficient! The dealership had so many vehicles to choose from right on their lot. The salesmen were like a team which we loved! Very helpful and efficient. The dealership had so many vehicles to choose from right on their lot. The salesmen were like a team which we loved! Very helpful and efficient. More

Friendly, accommodating, not pushy The sales rep has great knowledge of the truck I was looking at. Explained all the features and was very friendly. Everything was ready on time for th The sales rep has great knowledge of the truck I was looking at. Explained all the features and was very friendly. Everything was ready on time for the pickup of my new Rebel. More

They both were really good with me People there are very nice they treat you very good and they can answer every question you need to know about getting a vehicle given that's the way People there are very nice they treat you very good and they can answer every question you need to know about getting a vehicle given that's the way I did More

Great service I have two vehicles going for service for several years now and very happy with the service. Good people very curtious. Good job. Service departmen I have two vehicles going for service for several years now and very happy with the service. Good people very curtious. Good job. Service department. More

The right car, The right time and the right salesman We traveled all over Ottawa and visited many dealerships. Southbank dodge Chrysler was the best one we visited. They have a good selection of used car We traveled all over Ottawa and visited many dealerships. Southbank dodge Chrysler was the best one we visited. They have a good selection of used cars with amazing prices. Our salesman was Khalid Hanhan, a very nice gentleman who made good business with us! He saw our needs and accommodated them accordingly. He is the easiest salesman to negotiate prices and make deals with. We are very glad that Khalid was our salesman, we haven't met anyone like him at all in the city. We definitely recommend people to Khalid but also Southbank Dodge. The financial manager too, Rami, is a very respectful man and listens to your needs and re assures you! They have a team of staff that are very friendly, competent and offer you by far the best deals in the city! Thank you Dodge Chrysler for our new purchase, we are satisfied! More

Excellent customer service I am very skeptical when it comes to car salesmen and dealerships and at first I was very skeptical but was won over by their customer service and wil I am very skeptical when it comes to car salesmen and dealerships and at first I was very skeptical but was won over by their customer service and willingness to help and do a deal. I dealt with Gustavo and Chris. Gustavo is a very friendly approachable guy who will help you out and make sure that all your questions and concerns are answered. Chris is very professional and methodical and very good to deal with. The process initially was a little lengthy which was frustrating but the end result was very good. I would recommend the dealership to my friends and family. More

The best car buying experience I've had I have purchased quite a few cars, both used and new, over the course of the last 25 years. In almost every case, I felt like i was being pressured i I have purchased quite a few cars, both used and new, over the course of the last 25 years. In almost every case, I felt like i was being pressured into buying something I didn't need, or want. At Southbank, it wasn't like that. I told them what i needed, and they gave me the best deal they could on exactly that. I went away for a few days to ponder, and i returned and purchased the vehicle. At no point did my phone ring off the hook looking for an update, or trying to tell me the deal would expire if i didn't come in today. To make things even better, they offered to look at my truck, a 2014 Ram 1500, and fix a couple of things the dealer i bought it from was giving me a hard time about. They fixed them all. They even offered to sell me a pre-paid maintenance plan for my truck at the same rate they had offered it to me on the Jeep...peace of mind, that's what i have gotten from these guys. The people are happy, fun to be around, and they do everything they can to make the experience pleasant. More

very knowledgeable and confident My experience with this dealership was very good. I felt the sales and finance persons worked with my interests and my budget to find the model that My experience with this dealership was very good. I felt the sales and finance persons worked with my interests and my budget to find the model that suited my desires and needs. I felt that the people i dealt with were very knowledgeable in there products and the means to get us in the right car in the briefest of delays. More

Pleasant Experience We met with Michael Neville, he was knowledgeable about the product that we were looking at and he answered all our questions. We did not buy on our We met with Michael Neville, he was knowledgeable about the product that we were looking at and he answered all our questions. We did not buy on our first visit, we wanted some time think about this major purchase. Mike followed up in a couple days and we told him we were still thinking about it however when we made up our minds we would be back. Mike was pleasant (not pushy) to deal with and he answered all our questions. We bought our new Dodge Caravan from Southbank because of the pleasant experience, and we are also familiar with the Dealership. More