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Southbank Dodge Chrysler LTD
Ottawa, ON
2,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,047 Reviews of Southbank Dodge Chrysler LTD
April 24, 2017
AMAZING AMAZING AMAZING Experience !!!! After a disappointing experience at a local Pembroke Jeep Dealer, my friend and I went to Southbank Dodge Jeep. I purchased my original 2010 Jeep Wra After a disappointing experience at a local Pembroke Jeep Dealer, my friend and I went to Southbank Dodge Jeep. I purchased my original 2010 Jeep Wrangler Sahara Unlimited from them and was completely satisfied. Brandon and Bruce were amazing to talk with and make a deal with. They were attentive and personable. My friend also got the information she needed to help her make a new vehicle decision without feeling any pressure from either Brandon or Bruce. Likewise Christopher was professional, personable and very knowledgeable without being "pushy". Two days after I purchased my new 2017 Wrangler Sahara Unlimited my friend came back with me and she purchased her own 2017 Wrangle Sahara Unlimited! That's just how great the buying experience was for us! We picked up our new vehicles on Saturday April 22nd and couldn't have been happier. Thank You Brandon, Bruce and SouthBank Dodge. We'll be back! More
by Redfox Petawawa
Employees Worked With
Brandon Dallaire, Bruce Cameron, Christopher Desjardins
April 23, 2017
Respect and work towards meeting family needs Their sales staff took the time to listen to our families unique transportation needs and matched the right vehicle! We loved our Grand Caravan SE but Their sales staff took the time to listen to our families unique transportation needs and matched the right vehicle! We loved our Grand Caravan SE but we have two children with unique developmental disabilities. In our new Grand Caravan STX we no longer need to put up a barrier between the front and rear seats as in the bucket seats my teen who is non verbal can no longer pull my arms to get my attention while I am driving. There is room to store a manual wheelchair behind the third row seats. The DVD player and side windows that can be lowered make it more pleasant for him when stop to make errands in places where he needs to wait in the van due to mobility or sensory input issues at those locations. The hands free cell phone option ensures that I don't miss calls from medical professionals that can be difficult to reach if I need to call them back. My wife who sits in the back with my son to care for him is much more comfortable in a bucket seat and has her own environment temperature controls. The tinted windows help minimize sensory input issues with bright light. From a driver perspective the backup camera really helps as the wheelchair obstructs my view when backing up. The automatic sun visor makes not having to adjust the mirror a nice feature. For some families extra options are just a luxury but to our family they really make a difference. I would go as far as to say they improve the lives of our special needs children. I am grateful for the combined effort of their team that made this purchase possible. More
by SpecialNeedsDaddy
Employees Worked With
Patrick Butler Jr Jr, Bruce Cameron, Christopher Desjardins, Jesse Gelineau, Gerardo Ortega
April 22, 2017
Great service Jesse was great helping find the right vehicle and Sharon was excellent to deal with. She found me the best financing available and disclosed everythi Jesse was great helping find the right vehicle and Sharon was excellent to deal with. She found me the best financing available and disclosed everything. Will deal with them again in the future for my next vehicle. More
by CopperRT
Employees Worked With
Sharon Reid, Jesse Gelineau
April 19, 2017
The nicest folks in town I've dealt with Southbank Dodge since late 2013 when I bought my RAM 1500. First of all, I'm delighted with the truck - its very quiet, economical to I've dealt with Southbank Dodge since late 2013 when I bought my RAM 1500. First of all, I'm delighted with the truck - its very quiet, economical to run and the servicing is excellent. Second, the service staff and sales staff are very good to deal with - no complaints whatsoever. So when I needed to replace my wife's car we came to Southbank and bought a Chrysler 200S - it is a fabulous car - my dream machine. More
by tonyb
Employees Worked With
Christopher Desjardins, Rick Slade
April 19, 2017
Great service Last week, I bought a 2017 Journey from Southbank Dodge. Our salesman, Jesse Gelineau, was efficient, pleasant & so helpful. He found the exact mode Last week, I bought a 2017 Journey from Southbank Dodge. Our salesman, Jesse Gelineau, was efficient, pleasant & so helpful. He found the exact model that we wanted with all of the options that we requested. He found all of this in the colour that we preferred, also. When we picked up our Journey , Jesse was very busy with other customers who were also picking up their new vehicles but he never made us feel rushed. He took the time to show us all of the options & to discuss special features. Jesse made us feel like valued customers. I would recommend him to anyone interested in buying a vehicle. Thank you, Jesse. More
by Susan D.
Employees Worked With
Jesse Gelineau
April 12, 2017
the most friendliest dealership to make you feel comfortable i felt like i was family not just a buyer. the dealers are understanding and courteous and willing to go the extra mile to help me make a purchase tha i felt like i was family not just a buyer. the dealers are understanding and courteous and willing to go the extra mile to help me make a purchase that I'm comfortable with. Raidyou are the best. More
by BImawal mcmenamie
Employees Worked With
Dan Boyd, Riad Basile
April 11, 2017
Friendly Staff I just want to take a minute to rate my experience at Southbank Dodge Chrysler. It was a very smooth process. Salesman, Riad Basie was very friendly, I just want to take a minute to rate my experience at Southbank Dodge Chrysler. It was a very smooth process. Salesman, Riad Basie was very friendly, polite, helpful and needless to say very professional. Thank you Riad for helping me find the amazing truck! I would also like to take this opportunity to "Thank" Ivan Zechel (Financial Services Manager) for taking the time answering all the questions and going through the Bill of Sale in detail! More
by DodgeRamOwner
Employees Worked With
Ivan Zechel, Riad Basile
April 11, 2017
Great experience ! Overall, the Team was very helpful for the purchase of my 2010 Toyota RAV4 V6 Sport. Greg Lamourie had a great attitude and was very professional a Overall, the Team was very helpful for the purchase of my 2010 Toyota RAV4 V6 Sport. Greg Lamourie had a great attitude and was very professional and provided useful information and responded to our questions. Bruce Cameron provided the financial information and had a good sense of humour! And finally, Chris Desjardins reviewed all details of the contract and followed up with me by email pertaining to repairs and registration of the car. Thank you Chris for you kind assistance! Thank you Greg again for helping with the purchase of the RAV4! Great Team! More
by LILO
Employees Worked With
Bruce Cameron, Christopher Desjardins, Greg Lamourie
April 10, 2017
Great staff who ensured I got exactly what I wanted! Riad was amazing! He was helpful and eager to help me figure out what the right vehicle for me would be. As my 10 year old Caliber was getting inspect Riad was amazing! He was helpful and eager to help me figure out what the right vehicle for me would be. As my 10 year old Caliber was getting inspected, Riad spent his whole afternoon helping me navigate all the vehicles and options available to me. When the vehicle I liked on the lot lacked a couple things I wanted, Riad and his sales manager found a way to get me almost everything on my wish list. Including sending the rims out to get powder coated black! Chris Desjardains in finance was also great, and even threw in a Ram hat for my husband when he asked. Riad, Chris, and the team were especially awesome when it came to a hiccup with being able to pick up the vehicle on time. When we expressed our disappointment, they worked hard and employed out of the box solutions, then staying late to ensure I got it that day! As we left, we noticed the tire pressure gauge was reading as all tires low, and although it was explained to us that that can be normal on a new vehicle, another employee volunteer to check the tires as the service department was closed. Sure enough, they were fine, but Riad still called up the following Monday to ensure the sensor had turned off (it had). I really dislike sales people that are too pushy, agressive, or tell you what they think you want/need. Riad was none of those things! A really genuine guy who put up with my vacillating and uncertainness all afternoon until he found me the perfect vehicle! Thanks Riad and team! More
by Jillster
Employees Worked With
Christopher Desjardins, Riad Basile
April 10, 2017
Excellent Sales Man Excellent Sale Person made the difference ! Patrick was professional and courteous. The entire staff were friendly. I would highly recomend this deale Excellent Sale Person made the difference ! Patrick was professional and courteous. The entire staff were friendly. I would highly recomend this dealer. In particular was the detail that Patrick provided through the whole purchase process.... More
by Trento
Employees Worked With
Patrick Butler Jr Jr
